General Product Help
Technical advice and troubleshooting for other products
- Contacting Kogan.com Support
- Can I Phone Kogan.com?
- Can I return my item? Information for Change of Mind returns and faulty items.
- Phone Troubleshooting Guide
- Laptop Troubleshooting Guide
- How to charge your Kogan Active+ or Pulse+ Tracker
- DJI Drone Issues
- Kogan 55" Smart HDR 4K LED TV (Series 8, NU8010) - KALED43NU8010SZA - FAQ and Troubleshooting
- Kogan 55" 4K HDR LED TV (Series 8 JU8200) - KALED55JU8200ZA - FAQ and Troubleshooting
- Kogan 50" Smart HDR 4K UHD LED TV Android TV™ (Series 9, XU9210) - (KALED50XU9210STA, KALED55XU9210STA, KALED65XU9210STA, KALED70XU9210STA) - FAQ and Troubleshooting
- Kogan 50" Smart HDR 4K UHD LED TV Android TV™ (Signature Series, XT9310) - (KALED50XT9310STA) - FAQ and Troubleshooting
- Kogan 50" 4K HDR LED TV (Series 8 JU8200) - KALED50JU8200ZA - FAQ and Troubleshooting
- Emergency Door Release - KAWFLWASM8A and KAWFLWASM9A
- Kogan Cold Press Slow Juicer Not Working / Turning On - KA12SLWJCRA
- Kids Smartwatch Not Turning On / Working / Charging - KASMRWTCRDA & KASMRWTCPKA
- My Hardshell Luggage has Arrived With Scratches or Small Dents - Orbis Luggage
- Incorrect Timezone / Incorrect App Language - SmarterHome™ Device
- Kogan SmarterHome™ WiFi Connection and Pairing Issues - 2.4Ghz and 5Ghz
- Kogan IP68 Multisport GPS Smart Watch - Protective Film - (KAGPSWACHBA & KAGPSWACHSA)
- How to Factory Reset your Kogan SmarterHome™ Smart Plug With Energy Meter - (KASPEMHA, KASPEMHA2P, KASPEMHA4P)
- How to Factory Reset your Kogan SmarterHome™ R40 Smart Robot Vacuum with Mopping Function - (KAWFROBVACA)
- How to Factory Reset your Kogan SmarterHome™ IP54 Battery Powered Fingerprint Smart Wi-Fi Door Lock - (KASHFNGDLKA)
- Mattress and Mattress Toppers - Creased, Bent, Folded or Incorrect Size - Ovela, Ergolux and Trafalgar
- Setting Up Your New TV - KALED50RU8010STA, KALED40AF7500STA
- Factory Reset - KALED50RU8010STA, KALED40AF7500STA
- Setup Instructions - KALED55JU8200ZA, KALED50JU8200ZA, KALED32QH5000QB
- Factory Reset Instructions - KALED55JU8200ZA, KALED50JU8200ZA, KALED32QH5000QB
- How do I fix a white line on the bottom of my screen?
- SmarterHome™ - Failed To Establish an Encrypted Channel/Retrieve Video Stream
- Factory Resetting your Kogan SmarterHome™ Smart Wi-Fi Sleep Aid & Wake Up Light