General Product Help
Technical advice and troubleshooting for other products
- Contacting Kogan.com Support
- Can I Phone Kogan.com?
- Can I return my item? Information for Change of Mind returns and faulty items.
- Phone Troubleshooting Guide
- Laptop Troubleshooting Guide
- How to charge your Kogan Active+ or Pulse+ Tracker
- DJI Drone Issues
- Kogan IP68 Multisport GPS Smart Watch - Protective Film - (KAGPSWACHBA & KAGPSWACHSA)
- How to Factory Reset your Kogan SmarterHome™ Smart Plug With Energy Meter - (KASPEMHA, KASPEMHA2P, KASPEMHA4P)
- How to Factory Reset your Kogan SmarterHome™ R40 Smart Robot Vacuum with Mopping Function - (KAWFROBVACA)
- How to Factory Reset your Kogan SmarterHome™ IP54 Battery Powered Fingerprint Smart Wi-Fi Door Lock - (KASHFNGDLKA)
- Mattress and Mattress Toppers - Creased, Bent, Folded or Incorrect Size - Ovela, Ergolux and Trafalgar
- Setting Up Your New TV - KALED50RU8010STA, KALED40AF7500STA
- Factory Reset - KALED50RU8010STA, KALED40AF7500STA
- Setup Instructions - KALED55JU8200ZA, KALED50JU8200ZA, KALED32QH5000QB
- Factory Reset Instructions - KALED55JU8200ZA, KALED50JU8200ZA, KALED32QH5000QB
- How do I fix a white line on the bottom of my screen?
- SmarterHome™ - Failed To Establish an Encrypted Channel/Retrieve Video Stream
- Factory Resetting your Kogan SmarterHome™ Smart Wi-Fi Sleep Aid & Wake Up Light
- How To Factory Reset Your Kogan SmarterHome™ Baby Monitor/Doorbell - (KAFHDBABYCA, KASHSDRBELA, KAFHDRBELBA and KAFHDRBELWA)
- Factory Resetting Your Kogan SmarterHome™ Smart Lights/Bulbs
- Factory Resetting Your Kogan SmarterHome™ 4.1kW Portable Smart Air Conditioner (KAPRA14WFGA)
- Orbis Luggage - Protective Plastic Film
- Kogan ThermoBlend Elite All-in-One Food Processor & Cooker - (KAPRETHBLNA) - Wont Start - Turn On - No Power
- SmarterHome™ Product Already Bound to Account - Unbind Request
- Why Aren't the Sensors Working on my Robot Vacuum - Why is My Vacuum Hitting Walls?
- Kogan Electric Deli Meat & Food Slicer - Loud Noise
- Kogan W10 True Wireless Earphone Pairing Both Earphones - One Earphone not Working - (KAW10TWSWBA / KAW10TWSWWA)
- Preparing your iOS Device for Service
- Factory Resetting your Kogan SmarterHome™ 5.2kW Portable Smart Air Conditioner (KAPRA18WFHA)