Sales & Orders
For questions before your product has arrived.
Accounts & Credits
- Unlinking Accounts through your Kogan Dashboard
- Turning off Notifications - Kogan App
- Kogan First - Which Payment Methods Do You Accept?
- Kogan First - Using Account Credit
- Can I Cancel or Amend My Kogan First Subscription?
- How do I redeem my Gift Card on Kogan.com?
Purchases & Payments
- Can I Cancel My Order?
- I Bought The Wrong Product - Can I Change or Amend My Order?
- Kogan First - Why is free shipping not applying?
- Can I Place An Order Over The Phone?
- Do Your Prices Include GST? - New Zealand (NZ)
- Can I Use Shipster On Kogan.com?
Delivery Enquiries
- Can I change my shipping address?
- Delivered - Missing items from order
- My tracking is invalid
- Why haven't I been contacted for the installation service I purchased?
- Can I change my shipping / delivery address?
- Can I Choose Which Courier My Parcel Will Be Delivered With?