Evaporative coolers work by adding cool water vapour to the air through evaporation, which helps to cool the air down.
If the air is already very humid (contains a high amount of moisture), it will not be able to absorb much moisture. This can mean that the cooling effect from an evaporative cooler will be reduced.
If you are located in the far north of Western Australia, Northern Territory or Queensland, evaporative coolers may not be well-suited for your needs. In humid locations, other types of coolers or air conditioners will typically be more efficient at cooling than an evaporative cooler.
If you are having trouble with your evaporative cooler not cooling effectively, you may be able to improve the unit's performance by following the suggestions below:
- If you live in a humid region, or if the weather is particularly humid, consider whether this could be affecting the evaporative cooler's performance. The higher the humidity, the lower the cooler's performance will be. Humidity levels over 50% will diminish the cooling performance of your cooler, humidity levels over 70% will provide virtually no cooling. Check the humidity level in your area.
- If the humidity level is high, it is likely that the evaporative cooler is not faulty, but rather may not be well-suited for the environment.
- Make sure that the evaporative cooler is set to 'Cool'.
- Check that there is a sufficient amount of airflow moving through the evaporative pad. Also, check that the evaporative cooler's fan is blowing steadily.
- You should be able to feel the airflow by holding your hand in front of the evaporative cooler's air vents.
- If you cannot feel any airflow, check that the unit is turned on and the fan is enabled by pressing the 'Fan' button.
- Make sure the evaporative cooler's water reservoir is full.
- Consider where in your home the evaporative cooler is set up. Evaporative coolers are not well-suited for use in humid rooms, such as bathrooms or laundries - avoid setting them up in such areas.
- Relocate your evaporative cooler to a more suitable location. Often, the best location to set up your unit is directly in front of an open window, with plenty of empty space around it to allow for effective air circulation.
- Open any doors and windows in the area to allow for greater air circulation. Openings that allow airflow such as fly-screens can remain closed.
- Some evaporative coolers include an ice pack for more effective cooling. Keep in mind that this will only provide a temporary cooling effect.
- Although ice packs can help with cooling, in some cases they may have the reverse effect and instead reduce cooling. If water is not able to evaporate off the ice pack before it drips off the pad, try using the unit without the ice pack installed.
If you require any further assistance with your evaporative cooler, please contact our Customer Care Team.