FAQ and Troubleshooting
|Issue||Related Help Centre|
|My steam mop is not producing steam||My Steam Mop Is No Longer Producing Steam, What Is Wrong?|
|How do I clean my steam mop?||
Cleaning instructions for your particular model are provided in the product’s user manual. To find your prducts manual, see How Do I Find The User Manual For My Item?
If you are still experiencing issues with your unit after following the above suggestions, or if the problem is not addressed above, please contact our Customer Care Team. Do not attempt to disassemble or repair the unit yourself.
If you require further assistance with your product, please do not hesitate to contact us, we will be happy to help.