KALED55KU8000SZE - Firmware Update

A TV's firmware tells the TV how to function.

Having the latest firmware installed ensures that your TV runs as it should.

Even if you have the latest firmware, in many cases, reinstalling the firmware will rectify issues with your TV.

To perform a firmware update first, check that your TV's model number reads exactly:

KALED55KU8000SZE

The model number is located on the back of your TV as pictured:

Installing firmware on the wrong model TV will cause issues.

If you're unsure about your TV product code, do not proceed, please contact our Customer Care Team below for assistance.

If you have confirmed your product code, you will need a USB stick like this:

Please ensure that the memory stick is correctly formatted as 'FAT32' on Windows, or 'MS-DOS (FAT)' on Mac.

Next, you will need to download the firmware file.

Your KALED55KU8000SZE has a firmware update available here:

Firmware Update For KALED55KU8000SZE

Please right-click on the file link and select 'Save link as...' or 'Save target as...'

To install the firmware:

1. Download the firmware file.
2. Copy the file onto an empty USB stick 8GB or smaller.
3. Unplug the TV.
4. Insert the USB stick into the TV.
5. Plug in the TV and turn it on.
6. Continuously tap the power button until a blue screen appears. The TV will begin installing the new firmware.
7. The TV will restart automatically once it has finished installing.
8. Remove the USB stick and follow the startup wizard.

Please feel free to contact our Customer Care Team via your Kogan.com account at any time during this process if you have any questions or concerns.