Free-to-air digital television reception varies from house-to-house.
According to the MySwitch website "poorly maintained, broken or incorrectly set up rooftop antenna systems are the most common cause of TV reception difficulties".
In some cases though, minor reception issues can be rectified by using a booster, which boosts the signal from your antenna.
If you are experiencing reception issues, it is advised that you talk to a specialist to check your signal.
You may find that a signal booster is the best way to resolve your issue.
If you have been instructed to use a signal booster, follow these steps:
- Unscrew the television cable from your television and connect it to the "input" of the booster. Leave the other end connected to the antenna connection on the wall.
- Connect another cable to the "output" of the antenna booster, and connect the other end to your television.
- Plug the antenna booster into a wall output. This provides electricity for the booster's internal amplifier.
Note: The connectors on the end of your cable simply unscrew and screw on. If the connection is too tight to loosen with your fingers, use a small wrench to loosen it. Do not use a wrench to tighten the connections, finger tighten only.
Alternatively, this video shows the steps required to install a splitter:
If you have any other questions, please do not hesitate to contact our Customer Care Team.