There may be a build-up of frost in your freezer or ice compartment after long periods of use. For the most efficient operation and minimum energy consumption, this frost should not exceed 5mm thickness on the walls.
Frost will typically build up quickly if the door is not closing properly – please see My Kogan Fridge Or Freezer Door Isn't Closing Properly
Ice Maker Flap
If the ice maker flap is not properly closed on the ice dispenser, warm air can enter the freezer compartment leading to frost build-up.
Another cause may be improper ventilation of cool air, which may be exacerbated by frost build-up. It is recommended to remove excess frost for safe and efficient use of the device.
In order to clean this from the unit, please see How Do I Clean My Fridge Or Freezer?
Please contact our Customer Care Team if you have any further questions or concerns.