A common problem associated with dryers is when the drum doesn’t spin. This can be attributed to a variety of factors:
- The dryer is not correctly plugged in, check that there aren’t any power-related issues such as a tripped circuit or a blown fuse.
- The dryer belt which drives the motor pulley may have broken down from frequent use. If the belt is broken, the dryer won’t turn. To determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is most likely broken and needs to be replaced
- Check to see if the drum is hard to move manually. If you find it difficult to rotate, it’s possible the drum has seized.
- Check to see if the dryer motor may have broken down.
Should all parts be well intact after checking the above, a power cycle or reset may be necessary by unplugging the unit from the main power socket and leaving it for 10-15 minutes.
Then proceed to re-connect the dryer to the power and turn it back on to assess the results of the spin cycle.
Please feel free to contact our Customer Care Team for any further assistance.