In some cases, you may find that you are not receiving notifications from your iPhone. This is typically not a cause for concern and can be fixed easily in settings.
There are two common causes for not receiving notifications, 'Do Not Disturb" mode and having the phone on silent. You can read more about these settings below.
Do Not Disturb
When Do Not Disturb is on, there's a crescent moon icon in the status bar.
There are two ways to turn Do Not Disturb on or off:
- Open the Settings app in your iPhone
Disable the 'Do Not Disturb' toggle.
Disable or adjust the schedules for Do Not Disturb to Turn on
Set 'Activate' to 'Manually'. Automatic will turn Do Not Disturb on when connected via Bluetooth to Apple CarPlay.
- Swipe down from the top right of your iPhone to access the control centre
Tap crescent moon to turn it off.
Touch and hold to adjust settings
Phone On Silent
Ensure to flip the silent/ring switch.
Navigate to 'Sounds' in Settings and ensure you have selected a ringtone.