If you’ve found that a purchase you’ve made with us does not show up in your order history, it may be required to link the order to an account.
To do this, you will need to go to the Order Confirmation email for the purchase and click the "View Order" button.
When you click this button, you will be taken to the website and asked to either log in to your account or create a new one. Once this is completed, your Order History will be updated and the purchase will be visible.
Please note, you can only link your order to an account that has the same email address used to make this purchase.
If you have any further questions or concerns, please contact our Support Team via your Kogan.com account.