Many products can draw a large amount of power, such as a kettle rapidly boiling water, or a washing machine going through a heavy spin cycle.
Typical Australian or New Zealand household power outlets will only support so many watts — typically 2300W - 2400W. Because of this, high power devices such as the examples listed below should not share an outlet or powerboard with other devices:
- Heating products, including heaters, kettles, cooking appliances and irons
- Cooling products, such as air conditioners, fridges and freezers
- Large appliances, for example, washing machines, dryers and dishwashers
If any of these products, or other high power appliances, share a powerboard or splitter with another product, it is very likely they will trip the mains power, or your product could potentially be damaged.
If you’re finding that your device is tripping the mains power or circuit breakers, remove any powerboards or extension cords being used. First, ensure that the device in question is not sharing the outlet or powerboard with other devices. If the problem persists, try isolating the device on a separate power outlet.
If your device continues to trip power, please contact our Customer Service Team as the device may require an assessment under warranty.