A Kogan First membership offers access to a number of great benefits listed here.
Items eligible for free shipping or members-only specials with Kogan First will make a mention of it on the listing (as illustrated below).
If the item you are after/have purchased does not have this on the listing, that means it is not one of the 1000s of eligible products.
If the item is eligible but the Kogan First offer isn't applying, please ensure that you are logged in using the email address that your membership was taken up on, and that the postcode you are using is not in the ineligible list.