We have received reports of these units arriving without the included legs to stand the heater up for use.
Due to the way that these products are packaged from the factory, some customers are accidentally disposing of the legs with the foam inserts from the box if it is opened upside-down.
With the box correctly oriented, the legs should be located be at the top of the packaging, seated in the foam inserts as shown below:
Please double-check the packaging thoroughly to ensure that the legs are not missing.
If they still do not appear to be included, you can contact our Support Team via your order history for any requests regarding missing or spare parts.