This article provides simple step-by-step instructions showing how to upgrade the firmware on your KALED49UHDUA TV.
IMPORTANT: Please double-check that your TV product code is 'KALED49UHDUA'
Please note: Installing firmware on the wrong model TV will cause issues.
Your product code is located on the back of your TV as pictured:
The product code must read 'KALED49UHDUA' exactly.
If you're unsure about your TV product code, please contact our Support Team below for assistance.
What you need: a USB memory stick and a firmware file
You will need a USB stick like this:
Please ensure that the memory stick is correctly formatted as 'FAT32' on Windows, or 'MS-DOS (FAT)' on Mac.
Next, you will need to download an upgrade file. Your KALED49UHDUA has a firmware update available here.
Please right-click on the file link and select 'Save link as...' or 'Save target as...'
How to install:
Copy the '.bin' file directly to the empty USB stick that is less than 32gb in size, ensuring not to place it inside a folder.
Insert the USB into the port labelled 'USB1' on your TV.
Unplug the TV.
While the TV is turned off, repeatedly press the 'VOL +' button on the remote and plug the TV back in and power it on.
Continue pressing the 'Vol +' button on the remote until a blue screen appears and the firmware begins installing. Alternatively, the screen may be blank ant the LED will begin blinking faster.
Once this is completed, the TV will power itself off and on again.
You may need to allow a few minutes for loading after the firmware has been updated.
If you encounter any issues after the firmware update has been completed, please try performing a factory reset and then attempt to use the TV again.
Please feel free to contact our Support Team via your Kogan.com account at any time during this process.