With TVs and monitors, the bigger option is usually the better one, space-permitting! However, there can be some confusion when it comes to accurately determining the size of your TV or monitor’s screen.
The advertised panel size of the TV refers to the diagonal length across the screen, for example from the top left corner to the bottom right corner:
This means that the horizontal length of the TV is not the listed size of the panel, as this is not how TV panel size is conventionally measured.
You may also find that the panel size is slightly smaller than the advertised measurement, and this is considered normal - a 55” TV’s panel may measure to be 54.6”, though is still stated to be a 55” TV.
Diagonal panel measurement and slight rounding are the industry standard for listing screen sizes and are by no means unique to Kogan or the products we provide.
Please see the following link for more information on this:
Curved panels can cause further confusion, as taking a horizontal measurement of the unit itself will result in a smaller result than the advertised panel size.
As shown below, a TV with a 54.6” panel (55”) can horizontally measure a whole 6” less than the advertised size of the product, but the surface area of the panel is still indeed 55”:
The curvature of the panel means that the length along the curved face of the screen, rather than directly from edge-to-edge is the full size.
This can sometimes be noted incorrectly on the packaging for the unit, as the manufacturer can sometimes list the horizontal size of the entire unit rather than the panel size.
If you have received a TV or monitor that does not appear to be the size that you had purchased, please measure your screen as shown above to confirm that the correct item has been delivered to you.
If the screen size does not match up to what you had purchased, please reach out to our Customer Care team through your Kogan.com account for further assistance.