Fortis 20" 36V 10Ah Fat Tyre Foldable Electric Bike - (FS20FATEBKA & FS36V10ABTA) - Manual

 

Safety & Warnings

 

• Please obey the local traffic regulations when riding and wear a helmet.
• Regularly check the tire pressure. This will make pedaling easier, minimize battery consumption and reduce the likelihood of damage to your tyre.
• Please always check the brakes prior to riding to make sure they are working correctly. Adjust the brake sensitivity if needed. Only ride at a speed that the conditions permit, for example, slow down on snowy or rainy days.
• Always hold the handlebars with both hands, except when indicating you are turning.
• Use a light at night, or when visibility is not good. If you are not able to see clearly with a light, do not attempt to ride your bike.
• Make sure your body and other objects do not come into contact with the chain or the wheels whilst they are moving.
• Never touch the charging connector on the battery case with your hands when they are wet, or with metallic objects, to avoid damage the battery pole or short circuiting.
• Wear bright clothing to help make you visible to others when you are riding at night.
• Do not lend the electric bicycle to anyone who doesn’t know how to operate it or hasn’t read the manual.
• Like other cycles, it can only carry one person; carrying a passenger is not permitted.
• To brake, the rider must action both brake levers to the correct degree.
• Never ride the electric bike under the influence of drugs or alcohol.
• Do not ride under bad conditions, such as on uneven, wet or loose surfaces.
• For safety, avoid riding in adverse weather conditions, low visibility or if very tired.
• This electric bicycle can be used in the rain; however, it must not be submerged in water or puddles. The controller, motor and other electrical devices may be short circuited, causing damage and creating possible dangerous situations.
• Never spray your Electric bike directly and do not get the electrical components wet.
• Do not let children under the age of 10 ride the Electric bike.
• ONLY use the charger provided; never use a charger from a different model.
• The charger is designed for indoor use only. Keep the charger away from water to avoid short circuit. Don’t use it in a damp, combustible or explosive environment. Do not remove the plug by pulling the cord, always grip the charger by its metal body.
• Please make sure that the charger is placed in a well-ventilated area. The charger itself should never be placed nearby or covered under flammable materials like fabrics.
• Please check all cables and wirings on the bike prior to each ride. It is common that some cable fasteners may become a bit loose after a period of use.
• Please make sure that all cables, wirings, and components are safely and securely fastened prior to each ride:
  • Steering stem
  • Front & rear lights
  • Front & rear mudguard
  • Pedals and crank
  • Seat post/angle fastener
  • Front & rear brake discs
  • Front & rear tire alignment and pressure
• Please check the steering alignment prior to each ride.
  • If noticed that the steering stem is loose, please fasten the steering stem lock screw and make sure that it is securely fastened.
  • It is recommended to secure the bolt with a torque wrench. Ideally, it should be tightened between 20N.m to 24N.m. Please do not exceed 24N.m.

Assembly Instructions

 

Tools required

• Spanner
• Screwdriver

Remove all packaging.

 

 

The bike is folded for transport. To unfold the bike, locate and unlock the folding buckle.

 

 

Then, unfold the folding tube quick release.

 

 

The handlebar comes pre-assembled. Insert the handlebar assembly into the folding tube upward.

Adjust the handlebar up and down until it is at a suitable height for you. Tighten the buckles.

Pay attention to the minimum insert depth of handlebar: insert as deep as possible. Pay attention to the cables and ensure they are not damaged.

 

 

The bike can then be unfolded and the folding buckle locked back into place to prevent the bike from collapsing. Note the correct position for the folding buckle as indicated below.

 

Correct	Correct	Incorrect

 

Seat and Seat Post

Unfold the release, insert the seat tube into the bicycle frame, press down the seat and align.

Tighten the clamps and ensure that the seat is firmly fastened.

 

 

Note: Do not adjust the seat post beyond its maximum extension mark.

 

Seat Post Light

Remove the seat post light, use a screwdriver, assemble it on seat post. Tighten the screw.

 

 

Pedals

The right-hand pedal (marked “R” on the pedal shaft) must be fitted on the right-hand crank and tightened firmly clockwise.

The left pedal (marked “L”) should be fitted on the left-hand crank and tightened firmly anticlockwise but not excessively as the crank threads are made of aluminium alloy.

Use a 15mm spanner.

 

 

Note: The threads will be stripped if you mistake the left and right pedal.

 

Operation

 

Charging

Before charging, you must turn the power switch to the “OFF” position and pull out the key. Keep the charger in a dry and ventilated condition during operation.

1. Connect the charger plug to the battery case socket and connect to power.
2. Charge for 4–6 hours – the battery charge indicator will turn from red to green when it is complete.
3. You can allow it to charge for an additional 2 hours to extend the service life of the battery, but do not charge for more than 10 hours total.
4. Disconnect the charger if it will not be used for a while, especially in hot weather.
5. Disconnect the charger from power and then from the battery case.

The battery can also be charged separated from the bicycle: unlock the battery with the ignition key, lift the seat with the lever underneath it and the battery can be removed.

To replace the battery, insert the battery along with the slide bracket and then lock the battery with the ignition key.

Note: It is normal for the battery to be warm to the touch while charging. If there is an unusual lo-dour or it is extremely hot, stop charging it immediately.

 

Battery Life

• The battery will provide a working distance of between 30km - 40km per charge for normal use.
• The maximum speed of the bike with electrical assistance is 25km/h. If the speed is held at 25km/h, the unit will discharge in approximately 2-3 hours.

 

LCD Display

The bike is equipped with an LCD display.

• Before riding, press and hold the “B” button to turn the display on or off.
• The “A” and “C” buttons adjust the level of electronic assistance from “0” (off) to “5” (highest).
• Press and hold the “A” to turn the front light on or off.
• Press and hold the “B” button. The LCD display will turn OFF.

Note: Do not simultaneously press two or three buttons.

 

Pre-Riding Check

• Ensure the battery is fully charged and locked.
• Check that the air pressure of the tires is normal.
• Check both the front and rear brakes are working properly.
• Ensure that the handlebar and seat are fastened tightly enough. Make sure that the quick releases are locked and all locknuts and screws are tightened.

 

Riding Instructions

1. Turn the ignition key to the "ON” position. The power display indicator will illuminate, indicating the unit is powered.
2. Just like riding a normal bicycle, adjust the seat, place one a foot on one pedal and do a final check to confirm everything is in working order, especially the brakes.
3. Start pedalling. The motor will automatically engage when you reach a certain speed. It will cut out automatically once you stop pedalling.
4. Engaging either brake will also trigger the motor to cut out.

 

Battery Level Gauge

The battery indicator on the display shows the battery level and will indicate when the charge is low.

When this occurs, turn the power switch off and only use the pedals to ride manually. The battery must then be charged before the motor can be used again.

 

Parking

Shut off the power and remove the battery case key. It is recommended to use a bicycle lock.

Note: Don’t expose the e-bike to direct sunlight or rain for an extended period of time.

Using the brakes frequently, turning the bicycle ignition on and off often, riding against the wind, riding up hills or pedalling with a higher load on the bike will reduce battery life and battery-assisted travel distance.

 

Cleaning & Care

1. Before carrying out any sort of maintenance, turn off the power switch and remove the ignition key.
2. Do some test riding and check that the unit is riding normally and safely. Always keep your bike clean. For the battery poles, when dirty, clean them to prevent reduced efficiency or burnt poles.
3. Your electric bike should undergo a professional annual check-up. If you are not confident carrying out any step, contact a professional.

 

Adjusting Chain Tension

The chain may eventually loosen after extended use. To adjust, loosen the bolts on the rear shaft.
To tighten, rotate the chain bolts on both sides clockwise. To loosen, turn anti-clockwise. Keep the crank gear and wheel gear aligned.

 

Adjusting Brakes

• Correct brake adjustment will make the controls easier and offer greater safety.
• The brakes are adjusted in a similar fashion to any standard bicycle. It is important for the brakes to work correctly and that the electric cut-off devices are in working order, from the electric cable to the brake levers.
• Once the brakes have been adjusted, make the wheels turn to ensure that there is no binding. Confirm that the motor cuts out when either brake lever is pulled.

 

Lubrication

For a long service life, the following parts should be regularly lubricated every 6 months:

• Front axle
• Chain
• Rear-axle
• Freewheel
• Front fork and other parts which rotate

Electrical parts are factory lubricated and do not require re-lubrication. If you find anything wrong, go to a bicycle specialist.

 

Cleaning

• Clean with a damp sponge, taking care not to get electrical parts wet (battery connection, the motor in the rear axle, electric cables, handlebar controls, etc.). Do not use a steady stream of water or damage to electrical components may result.
• The bicycle’s finish is durable and does not need to be waxed. Clean with a mild detergent and buff to restore its original shine if needed.
• Dry with a cloth.

 

Troubleshooting

 

Problems	Possible causes	Solutions
No indicator LED, LCD display or motor power	Battery completely discharged Electric cable connecting the battery is loose The fuse has burned	Charge the battery Reconnect the cable Contact Kogan.com
Reduced travel distance	Insufficient charge Battery ageing Frequent braking, riding uphill or riding into wind continuously	Charge battery fully Change battery Reduce motor assistance
No indicator light when charging	Connecting loose. Fuse has burned The charger is damaged or has failed	Insert the socket firmly Contact Kogan.com Replace charger
Other issues	Electrical component failure	Contact Kogan.com

 

• It is normal that the brakes might become loose after a period of usage.
• It is important to check the brake discs/pads prior to each ride.
• If the brake pads are worn out, please replace it.
• If the brake cable is loose, please adjust the cable catcher/fastener and make sure that the brake levers have reasonable travel/respond distance.
  • Please contact our support team if you would like to see some video instructions.