Safety & Warnings
Read all safety warnings and instructions before use. Failure to follow the warnings and instructions listed below may result in electric shock, fire and/or serious injury.
Warning: When using this appliance, basic safety precautions, including the following, should always be followed to reduce the risk of fire, electric shock, personal injury and material damage.
- The intended use is described in this manual. The use of any accessory or attachment or the performance of any operation with this appliance other than those recommended in this instruction manual may present a risk of personal injury.
Using Your Appliance
- Do not direct steam at people, animals, electrical appliances or electrical outlets.
- Do not expose to rain.
- Do not immerse the appliance in water.
- Do not leave the appliance unattended. Keep children away from unit while in use.
- Do not leave the appliance connected to an electrical outlet when not in use.
- Never pull the power cord to disconnect the appliance from the socket. Keep the appliance cord away from heat, oil and sharp edges.
- Do not handle steam cleaner with wet hands.
- Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or expose cord to heated surfaces.
- Do not use the appliance in an enclosed space filled with vapour given off by oil-base paint thinner, some moth-proofing substances, flammable dust or other explosive or toxic vapours.
- Do not use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam-sensitive materials.
- Do not use on any unsealed hard floor surfaces. Additionally, on surfaces that have been treated with wax or no-wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. It’s also recommended that you check the use and care instructions from the floor manufacturer.
- Never put descaling, aromatic, alcoholic or detergent products into the steam mop, as this may damage it or make it unsafe for use.
- If the circuit breaker activates while using the steam function, discontinue product use immediately and contact the customer support centre. (Beware of the risk of electrical shock).
- The appliance emits very hot steam to sanitise the area of use. This means that the steam head and cleaning pads get very hot during use.
Caution: Always wear suitable shoes when using your steam mop and when changing the accessories on your steam mop. Do not wear slippers or open-toed footwear.
- The lid may become hot during use.
- Care should be taken when using this appliance. Do not touch any of the parts which may become hot during use.
- Do not use when the micro-fibre cleaning pad is not installed correctly.
Safety of others:
- This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, only if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
It is important for you to read and understand this manual. The information it contains relates to protecting your safety and preventing problems. The symbols below are used to help you recognise this information.
DANGER: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
NOTE: When used without the safety alert symbol indicates a potentially hazardous situation which, if not avoided, may result in property damage.
Additional residual risks may arise when using the tool which may not be included in the enclosed safety warnings. These risks can arise from misuse, prolonged use, etc. Even with the application of the relevant safety regulations and the implementation of safety devices, certain residual risks cannot be avoided. These include:
- Injuries caused by touching moving parts.
- Injuries caused by touching hot parts.
- Injuries caused when changing parts or accessories.
- Injuries caused by prolonged use of the appliance. When using any appliance for prolonged periods, ensure you take regular breaks.
- WARNING: This electrical appliance contains a heating function. Surfaces, also different than the functional surfaces, can develop high temperatures. Since temperatures are differently perceived by different persons, this equipment shall be used with caution. The equipment shall be touched only at intended handles and gripping surfaces and use heat protection like gloves or similar. Surfaces other than intended gripping surfaces shall take enough time to cool down.
- If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
- The appliance must be unplugged after use and before cleaning or user maintenance.
Liquid or steam must not be directed towards equipment containing electrical components, such as the interior of the oven.
- There is a danger of scalding.
- For indoor use only.
- The appliance shall not be left unattended while it is connected to the supply mains.
The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking.
- Keep the appliance out of reach of children when it is energised or cooling down.
|2||Hang up Hook||8||Water Tank Pushers|
|3||Card Line sets||9||Water Tank|
||10||Water Tank Nut|
|5||Tubes Connected Sets||11||Power Cord|
|6||Tubes 2||12||Swivel Head
NOTE: Each steam mop is 100% tested in the factory to ensure product performance and safety. When assembling your new steam mop for the first time, you may notice water residue inside of the unit.
WARNING: Before attempting any of the following operations, make sure that the appliance is switched off and unplugged and that the appliance is cold and contains minimal or no water.
Attaching the Handle
- Slide the handle tube (B) into the handle (A) until it clicks into place.
- Slide the handle tube (C) into the handle tube (B) until it clicks into place.
- Slide the handle tube (C) into main body F, until it clicks into place.
- The handle can be removed from the steam mop body for easy storage by pressing the handle tube button
Attaching the Steam Head
- Slide the bottom end of the main body (F) onto the steam head (G) until steam head spindle clicks into place.
- The steam head (G) can be removed from the main body (F) by pressing the connection point on the steam head spindle.
Attaching Carpet Gilder
- Press the micro-fibre cleaning pad (H) with the main body to the carpet glider (I) using vertical pressure, until it’s in place.
- To remove, place the front of your shoes onto the cleaning pad removal tab and press down firmly, the carpet gilder will remove from the steam head.
1. Fill the Water Tank.
- Open the water tank reservoir (9) by turning anticlockwise, fill with 350ml water using a measuring cup and then turn clockwise to close water tank cup (9).
- Remove the water tank from the main body, open the water tank reservoir (9) by turning anticlockwise, fill the water tank from the water faucet and then turn clockwise to close water tank (9).
- Install the water tank (9) to main body F until it clicks into place.
2. Plugin the appliance to a grounded outlet.
3. When switching the appliance on, the indicator lights will turn red, indicating preheating. If the lights do not illuminate, please check the “troubleshooting” section for more details.
The product has a cold warm-up time of 30 seconds, after the completion of preheating, the indicator lights turn blue and the product begins to work.
NOTE: If power fails in the middle of the warm-up or after the warm-up is complete, the product may repeat the above warm-up operation when power is connected again.
4. During normal cleaning, the steam head has a big rotary angle and can clean corners and low spaces.
Cleaning & Care
Be sure that the unit is disconnected from the power outlet when cleaning the unit.
Drain the remaining water in the tank and clean the tank after every use.
How to Decalcify the Water Tank Interior
To clean calcium deposits that build up inside the water tank, add one or two tablespoons of white vinegar to a full water tank, close the water tank cap and then shake the contents. Do not turn the steamer on.
How to Remove Limescale from the Unit
If your steam mop begins to produce steam more slowly than usual or stops producing steam, you may need to remove limescale. Limescale can develop over time on the metal parts and greatly affect mop performance.
It is necessary to remove limescale on a regular basis every 25-50 times you use a full tank of water or at least once a month, especially in areas with hard water.
The frequency of limescale removal depends upon the hardness of your tap water and how often you use the steam mop.
Method 1: Using Clean Needles
- Ensure that the power supply is disconnected.
- Use clean needles to remove any build-up of the limescale in the outlet, as shown below. Move and rotate the cleaning needle to clean the vents.
Method 2: Using a Cleaning Solution
- Prepare a solution of 1/3 white vinegar and 2/3 tap water and add to the water tank.
- Secure and position the unit to ensure steam released is aimed away from the floor or surrounding objects and surface. Plug the unit in, turn the unit ON by pressing the power switch and allow the unit to produce steam and check whether the vinegar/water solution is used up.
- Repeat the above procedure as many times as necessary until a normal steam flow rate is achieved.
- Fill the water tank with freshwater and rinse out.
- Fill the water tank with fresh water, attach to the unit and release steam through the system until the water tank is empty.
WARNING: Don't leave the steamer unattended during the limescale removal process and/or while in use.
NOTE: Perform a test cleaning on a suitable isolated area after each limescale removal to ensure that there is no debris left in the system. This product contains no serviceable parts. Do not try to repair it yourself. Any servicing that requires disassembly other than cleaning must be performed by a qualified appliance repair technician.
Cleaning Microfiber Pad
- Machine washable on “warm” setting. Always use a mild detergent.
- For best care results, lay flat to dry.
- Important: Allow the steamer to fully cool down before performing any maintenance or troubleshooting checks.
- Important: Never use bleach or fabric softener when washing the microfiber cleaning pad.
- After the steamer is used, turn the power off and then unplug the power cord.
- Take out the water tank and empty the residual water in the tank and clean the external surface with a dry cloth.
- Remove the cleaning pad and wash it so that it will be ready for the next use.
- Store product in a protected, dry area. Keep water funnel and measuring cup for future use.
- Keep out of reach of children.
NOTE: After cleaning, take out the water tank before cutting off the power and then let the product work for a while, until there is no steam. Doing this removes water from the pipes and then its good to store.
|Water Tank Capacity||350ml|
Use the troubleshooting guide as a first step to resolve any problems you may be experiencing.
All servicing should be done by an authorised service representative.
WARNING: To reduce risk of personal injury, unplug steamer before servicing and allow it to cool.
|Problem||Possible Reason||Possible Solution|
|Reduced steam or no steam||The water tank may be empty||Fill water into the water tank|
|The steam nozzle may be blocked||Clean steam nozzle|
|There is no power to the unit||Make sure the unit is plugged in|
|Didn’t press the power button||Press the power button|
|The unit didn’t turn on||Blown fuse or breaker||Replace fuse or reset breaker in home|
|Power cord not plugged in||Plug cord into a working circuit|
|Internal fuse is blown||Contact customer service|
|This marking indicates that this appliance should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.|