Safety & Warnings
When installing and using this product, basic safety precautions should always be followed, including the following:
IMPORTANT SAFETY INSTRUCTIONS - READ AND FOLLOW ALL INSTRUCTIONS.
WARNING:
- The spa must be supplied through an isolating transformer or supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30mA.
- The pump must be tested before each use, to test follow the pump's instructions.
- If the supply cord is damaged, it must be replaced by the manufacturer, service agent or similarly qualified persons in order to avoid a hazard.
- To reduce the risk of electric shock, do not use an extension cord to connect the unit to power, provide a properly located outlet.
- No electrical devices, including parts of the spa, are to be located above the spa during use.
- Devices containing live parts must be inaccessible to people in the spa. Parts incorporating electrical components, except remote control devices, must be located or fixed so that they cannot fall into the spa pool.
- The plug of the pump shall be more than 3.5m away from the spa.
- It is necessary to have the plug accessible after installation of the spa.
- TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING.
- Never wear your contact lenses when in your spa.
- Do not use the spa during chemical maintenance.
- The power source on the wall of the building should be more than 4m away from the pool and at a height of at least 1.2m.
- Extension cords can’t be used.
- Don’t plug or unplug the appliance if your hand is wet.
- Always unplug the appliance:
- On rainy days
- Before cleaning or other maintenance
- When leaving the spa unattended on holidays
WARNING: Always keep the plug dry, never use a wet plug!
- Cleaning and user maintenance must be performed by an adult above 18 years old who is familiar with the risk of electric shock;
- When the appliance will be not used for a long time, such as in the winter, the spa or pool set should be disassembled and stored indoor.
- Caution - Read the instruction before using the appliance and installation or reassemble every time
- Warning: For electric safety, a leakage current detecting device is incorporated in the power cord, if the leakage current is detected more than 10mA, the device will operate and cut-off the power supply, in such case, please unplug and stop using the spa immediately. Don't reset the product by yourself. Contact Kogan.com support.
- The appliance must be connected to an earthed power source.
- WARNING - This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- Water attracts children; always attach a spa cover after each use.
- Do not bury cord. Locate cord to minimise abuse from lawnmowers, hedge trimmers, and other equipment.
- Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorised access by children. To avoid accidents, ensure that children can not use this spa unless they are supervised at all times.
- RISK OF INJURY. Never operate a spa if the inlet/outlet pipes are broken or missing. Never attempt to replace the inlet/outlet pipes. Always consult your local After-sales centre.
- RISK OF ELECTRIC SHOCK. Install at least 2m from all metal surfaces.
- RISK OF ELECTRIC SHOCK. Never operate any electrical appliance when in your spa or when your body is wet. Never place any electric appliance, such as a light, telephone, radio, or television, within 2m of the spa.
- During pregnancy, soaking in hot water may cause damage to the fetus. Limit use to 10 minutes at a time.
- TO REDUCE THE RISK OF INJURY:
- The water in a spa should never exceed 40°C (104°F). Water temperature between 38°C (100°F) and 40°C (104°F) is considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
- Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperature to 38°(100°F).
- Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating device varies.
The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning. - Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.
Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
- TO REDUCE THE RISK OF INJURY: Never pour water with a temperature higher than 40°C (104°F) into the spa pool directly.
- The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level that is several degrees above the normal body temperature of 37°C (98.6°F). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat, failure to recognize the need to exit spa or hot tub; unawareness of impending hazard, fetal damage in pregnant women; physical inability to exit the spa or hot tub, and unconsciousness resulting in the danger of drowning.
- Electric installations should follow national wiring rules, consult a qualified electrician with any questions.
CONSULT YOUR PHYSICIAN FOR RECOMMENDATIONS.
CAUTION:
- The spa should not be set up or left out in temperature lower than 4°C (40°F).
- Do not use the spa alone.
- People with infectious diseases should not use a spa.
- Do not use the spa immediately following strenuous exercise.
- Always enter and exit the spa slowly and cautiously. Wet surfaces are slippery.
- To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.
Immediately leave the spa if the user feels uncomfortable or sleepy. - Never add water to chemicals. Always add chemicals to the water to avoid strong fumes or violent reactions that may result in a hazardous chemical spray.
- Regarding the information pertaining to cleaning, maintenance of water, and disposal of water, please see section "MAINTENANCE".
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off.
After using your spa for 3-5 years, you should contact your local qualified maintenance technician to ensure the safety and performance of the spa. The main components, such as heating element, air blower motor and non-return valves within the electric unit should be checked and replaced (if necessary) by professionals.
SAVE THESE INSTRUCTIONS
IMPORTANT!
To reach 40°C (104°F), the heating duration required is based on the starting water temperature and ambient temperature, the data below is purely for reference. To display the current water temperature, run the filter system for at least a minute.
Ambient Temperature |
Water Temperature |
Set Temperature |
Heating Duration |
10°C (50°F) |
10°C (50°F) |
40°C (104°F) |
18.5h |
15°C (59°F) |
15°C (59°F) |
40°C (104°F) |
15h |
20°C (68°F) |
20°C (68°F) |
40°C (104°F) |
11.5h |
25°C (77°F) |
25°C (77°F) |
40°C (104°F) |
8.5h |
30°C (86°F) |
30°C (86°F) |
40°C (104°F) |
5.5h |
Be sure to cover the spa with the spa cover whenever the heating function is activated. Leaving the spa uncovered will increase the heating duration required.
Please do not use the spa when the ambient temperature is lower than 4°C (39 °F).
Installation
WARNING: The selected location has to be capable of supporting the expected load.
WARNING: An adequate drainage system has to be provided to deal with overflow water for both indoor and outdoor installations. IMPORTANT: Because of the combined weight of the Lay-Z-Spa, water, and users, it is extremely important that the base where the Lay-Z-Spa is installed is smooth, flat, level and capable of uniformly supporting the weight for the entire time the Lay-Z-Spa is installed (not on the carpet or other similar material). If the Lay-Z-Spa is placed on a surface, which does not meet these requirements, any damage caused by improper support is not covered under the manufacturer's warranty. It is the responsibility of the Lay-Z-Spa owner to assure the integrity of the site at all times.
1. Indoor Installation
Be aware of special requirements if you install the spa indoors.
- Humidity is a natural side effect with Lay-Z-Spa installation. Determine the effects of airborne moisture on exposed wood, paper, etc. in the proposed location. To minimise these effects it is best to provide plenty of ventilation to the selected area. An architect can help determine if more ventilation is needed.
2. Outdoor Installation
- During filling, draining or when in use, water may flow out of the spa. Therefore the Lay-Z-Spa should be installed near a floor drain.
- Do not leave the spa's surface exposed to direct sunlight for long periods of time.
PRCD Test
NOTE: Drawings are for illustration purpose only and may not reflect the actual product, or be to scale.
WARNING: The PRCD plug must be tested before each use to avoid the risk of electric shock. WARNING: Before inserting plug into a power outlet, make sure the current rate of the power outlet is suitable for the pump. WARNING: Do not use the pump if this test fails and contact Kogan.com support. |
NOTE: When inflating, you will notice that air will be expelled from the area where the air hose connects to the pump, this is normal operation of the pump.
NOTE: Do not use an air compressor to inflate the pool.
NOTE: Do not drag the pool on rough ground as this may cause damage to the pool liner.
NOTE: Inflation time for reference only.
NOTE: Pressure gauge is for inflation purpose only, and the value of the pressure gauge is just for reference, should not be used as a precision instrument.
Air Valve Check (for spa with quick inflation/deflation valve)
Always check the air valve carefully before inflation to ensure there is not an air leak. If the air valve is loose, use the provided wrench to fasten the air valve following these steps:
With one hand, hold the backside of the air valve from the inner side of the spa wall and turn the wrench clockwise.
NOTE:
- Do not overtighten.
- Do not adjust the air valve connector when the spa is in use.
Assembly Instructions
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
Step 10
Operation
Pump
Heating Reset
When using the Lay-Z-Spa for first time, or after a long period of inactivity, be sure to press the reset button on the pump using a small and thin object.
RESET BUTTON
Important Instructions For Using
If the temperature on the control panel (or the water temperature) has not changed 4-5 hours after activation of the heating system, use a thin object to press the RESET BUTTON, and restart the heating system.
IMPORTANT: The heating system will not operate if the outside temperature is above 40°C (104 °F) or if the Lay-Z-Spa is under direct sunlight. Under these conditions, please wait until a cooler time of day before pressing the RESET BUTTON with a thin object to restart the heating system.
Key Functions
Lock/Unlock Button
This is a newly added function, designed to help avoid wasting power by setting the time and duration of the heating cycle for the spa.
This way, you can enjoy your spa at the time you desire, without needing to leave the heater on at all times.
Power-Saving Timer Button
This is a newly added function, designed to help avoid wasting power by setting the time and duration of the heating cycle for the spa.
This way, you can enjoy your spa at the time you desire, without needing to leave the heater on at all times.
STEP 1: Set the heating duration
- Press the
button unit the
LED starts to flash.
- Press the
or
button to adjust the heating duration (From 1-48 hours).
- Press the
button again to confirm the heating duration.
STEP 2: Set the number of hours FROM NOW when the heater will activate
- After setting the heating duration, the
LED starts to flash.
- Press the
or
button to adjust the hours until time of activation (From 0-99 hours).
- Press
button again or simply touch nothing for 10 seconds to confirm the setting.The
LED will light steadily, and the countdown to heater activation will begin.
To modify the timer settings: Press the button and use the
or
button to adjust.
Cancel the setting: Press the button for 2 seconds.
NOTE: After setting, the screen flashes the current temperature and time alternately.
NOTE: Timer adjustment (amount of time with the heater ON) may be set from 1 to 48 hours;
Reservation time adjustment (the number of hours FROM NOW when the heater will begin to function) may be set from 0 to 99 hours. If the timer is set at 0 hours, the heating system will activate immediately.
Note that the timer is one time per use - the user sets the duration of the heating cycle, and how many hours from now the heating cycle begins. The timer does NOT repeat until reset.
Lay-Z-Massage System Button
Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The light above the Lay-Z-Massage System Button displays red when activated.
IMPORTANT: Do not run the Lay-Z-Massage system when the cover is attached. Air can accumulate inside the spa and cause irreparable damage and bodily harm.
NOTE: Heat and massage system work together to create a warm massage experience.
Celsius/Fahrenheit Toggle
The temperature can be displayed in either Fahrenheit or Celsius.
Heat Button
Use this button to activate the heating system. When the light above the heat button is red, the heating system is activated. When the light is green, the water is at the set temperature and the heating system is at rest.
NOTE: If the heating system is activated the filtration system will automatically start.
NOTE: After turning off the heating system the filtration system will continue to operate.
Water Filter Button
This button turns the filter pump on and off. The light above the Water Filter Button displays red when activated.
Temperature Adjustment Buttons
Pressing the Temperature Increase or Decrease buttons will cause the LED to flash. When it is flashing you can adjust to the desired temperature setting. If you hold these buttons down the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 3 seconds to confirm the new value.
NOTE: The default temperature is 35°C (95°F).
NOTE: Temperature adjustment ranges from 20°C (68°F) to 40°C (104°F).
On/Off Button
Press this button for 2 seconds to activate the control panel buttons. the light will turn green. Press this button for 2 seconds to turn off all currently activated functions.
Power-Saving Timer LED
This LED flashing means you are setting the heating duration. The light will be on when the heating function starts to work.
This LED flashing means you are setting the number of hours FROM NOW when the
heater will activate. When the light is on, the Power-Saving Timer function is set.
LED Display
Once powered-up the LED displays the current water temperature automatically.
After 72 hours of filtration (without using the power saving timer function), the pump will hibernate and flash “End” with the current water temperature. When the pump is hibernating both the heating and water filter functions are disabled. To re-activate the pump press lock/unlock button for 3 seconds.
NOTE: The water heat rate may change in the conditions below:
- When the outdoor temperature is below 15°C (59°F).
- If the cover is not in position when the heating function is activated.
NOTE: To display the current water temperature, run the filter system for at least a minute. The
water temperature as tested by an external thermometer may vary from the temperature as
displayed on the spa panel by as much as approximately 2°C.
Alarms
Causes |
Reasons |
Solutions |
|
|
The water flow sensors work without pressing the filter or heat button. |
1. The water flow sensor flags didn’t fall back into the correct position 2. The water flow sensors are broken |
1. Unplug the plug gently, strike the side of the pump but not violently, and plug it back in. 2. Contact Kogan.com Support. |
|
After starting or during the functions of filtering or/and heating, the water flow sensors do not detect water flow. |
1. You forgot to remove the 2 stopper caps from inside the pool 2. Filter cartridges are dirty 3. Activate the filter or heat system and put your hand in front of the outlet pipe inside the pool to check if you can feel the water flowing out a. If no water flows out the water pump is broken b. Water flows out but the alarm |
1. Remove the 2 stopper caps before heating, refer to Assembly section in the User’s Manual. 2. Remove the filter set from inside the pool and push the filter or heat button. If no alarm appears, clean or change the filter cartridges install the filter set inside the pool. 3. Contact Kogan.com Support. |
|
The pump’s thermometer reads the water temperature below 4°C (40°F). |
1. The water temperature is lower than 4°C (40°F) 2. If the water temperature is higher than 7°C (44.6°F), the pump’s thermometer is broken |
1. The spa is not designed to operate with water temperatures lower than 4°C (40°f). Unplug the pump and only re-start the pump when the water temperature reaches 6°C (43°F) 2. Contact Kogan.com Support. |
|
The pump’s thermometer reads the water temperature over 50°C (122°F). |
1. The water temperature is over 50°C (122°F) 2. If the water temperature is lower than 45°C (113°F), the pump’s thermometer is broken. |
1. The spa is not designed to operate with water temperatures greater than 40°C (104°F). Unplug the pump and only re-start the pump when the water temperature reaches 38°C (100°F) or lower. IMPORTANT: Before you re-start the pump, push the pump’s reset button 2. Contact Kogan.com Support. |
|
The pump’s thermometer connections have issues. |
1. The pump’s thermometer connectors don’t work properly. 2. The pump’s thermometer is broken. |
Contact Kogan.com Support. |
|
The manual reset thermal cut-out has a problem. |
The manual reset thermal cut-out has tripped. |
1. Unplug the pump and push the reset button, then plug the pump back in. 2. In case the alarm still remains, check the RESET BUTTON section in manual. 3. Contact Kogan.com Support. |
Cleaning & Care
NOTE: Your spa will require additional air to be added from time to time. Changes in temperature from day to night will change the pressure in the spa and may cause a certain amount of deflation. Please follow the Assembly instructions and drain the spa before inflating to the accurate pressure needed.
CAUTION: YOU MUST ENSURE THE PUMP IS UNPLUGGED BEFORE BEGINNING SPA MAINTENANCE TO AVOID RISK OF INJURY OR DEATH.
Filter Cartridge Maintenance
NOTE: To ensure your spa water stays clean, check and clean your filter cartridges every day follow the steps below.
NOTE: We recommend changing your filter cartridges every week or, if the filter cartridges remain soiled and discoloured, they should be replaced.
Water Maintenance
Keeping your SPA water clean and chemically balanced is necessary. Simply cleaning the filter cartridge is not enough for proper maintenance, we recommend you use pool chemicals to maintain water chemistry and chlorine or bromine tablets (do not use granules) with the chemical floater. As a guide, the water should be changed about every 3 days. This is only a guide, water quality is influenced by the frequency of use, persons using the spa and general maintenance.
Note: We recommend you take a shower before using your Lay-Z-Spa, as cosmetic products, lotions, and other residues on the skin can quickly degrade water quality. To use the chemical floater, please follow the below instruction.
Using chemical tablets (not included):
Using chemical liquid (not included):
NOTE: Remove the chemical floater from the spa when the spa is in use.
IMPORTANT: After performing chemical maintenance and before using the spa, use a test kit (not included) to test the water chemistry. We recommend maintaining your water as the table below.
pH |
Total Alkalinity |
Free Chlorine |
7.4-7.6 |
80-120 ppm |
2-4 ppm |
NOTE: Damage resulting from chemical imbalance is not covered by the warranty. Pool chemicals are potentially toxic and should be handled with care. There are serious health risks from chemical vapours and the incorrect labelling and storage of chemical containers. Please consult your local pool supply retailer for more information about chemical maintenance. Pay close attention to the chemical manufacturer's instructions. Spa damage resulting from the misuse of chemicals and mismanagement of spa water is not covered under warranty.
Draining the Spa
NOTE: Drawings for illustration purpose only. May not reflect actual product. Not to scale.
Step 1 |
Step 2 |
Step 3 |
Step 4 |
Step 5 |
Step 6 |
NOTE: Lift up the spa when there is only a little water left. Damages to the handles are not covered under the warranty. Step 7 |
|
Step 8 |
NOTE: Dry the SPA pool Step 9 |
NOTE: Dry the SPA pump Step 10 |
Cleaning the spa
Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls. Use soap and water to clean the walls and rinse thoroughly.
NOTE: DO NOT use hard brushes or abrasive cleaners.
Spa Repair
If the spa is torn or punctured, use the provided heavy-duty repair patch.
- Clean the area to be repaired.
- Carefully peel the patch.
- Press patch over area to be repaired.
- Wait 30 seconds before inflation.
Lay-Z-Spa Storage
Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the spa, pump and pipes. Remove the filter sets and discard the used filter cartridges. Re-attach the two stopper caps onto the spa’s inlet and outlet valves. It is recommended you store the spa in its original package in a warm dry place.
NOTE: Plastic becomes brittle and susceptible to breaking when exposed to subzero temperatures. Freezing can severely damage the spa. Improper storage of your spa in cold climates can void your warranty.
Specifications
Capacity | 4-6 Adults | Massaging Turbo Blower | 800W | Increased Heat Rate | Approximately 1.5-2°C/h (3-4°F/h) |
Water Capacity (80%) | 935L (247gal) | Heat Element | 2000W at 20°C | Actual Water Flow | 1,325 L/h (350 gal/h) |
Inflated Size | 1.96m x 61cm (77” x 24”) | Pump | SOW Circulation Filter Pump | Power Rate | 220-240V AC, 2,050W at 20°C |
Filled Weight | 966kg (2,130 Lb) | Temperature Capacities | 40°C (104°F) | Working Pressure | 0.8PSI (0.055Bar) |
NOTE: The above heating rate is base on a lab test conducted with an ambient temperature of 25°C (77°F) and above.
Troubleshooting
Problems |
Probable Causes |
Solutions |
The pump does not operate |
- Power failure - Power circuits broken |
- Check the power source. - Contact Kogan.com Support. |
The pump does not heat properly |
- Temperature set too low - Dirty Filter Cartridge - The thermal cut-out cut off - Spa is not covered - Heating element failed or fuse cutout |
- Set to a higher temperature refer to section pump operation. - Clean/replace the filter cartridge refer to section filter cartridge cleaning and replacement. - Unplug the pump, and store the plug in a dry, cool place. Only restart the pump when the water temperature reaches 35°C (95°F) or lower. - Attach the cover. - Contact Kogan.com Support. |
Lay-Z-Massage System does not work |
- Air Pump is overheating - The Lay-Z-Spa Massage stops automatically - The air pump is broken |
- Unplug the pump and wait two hours until the pump has cooled. Insert the plug and press the Lay-Z-Massage System Button - Press the Lay-Z-Massage System Button to reactivate - Contact Kogan.com Support. |
Pump adaptors are not level with the spa adaptors |
One characteristic of PVC is that it changes shape, which is normal |
- Elevate the pump with wood or another type of insulating material to bring the pump's adaptors level with the spa's adaptors. |
Spa pool leakage |
- Spa is torn or punctured - Air valve is loose |
- Use provided repair patch. - Using soapy water, cover the air-valve to check if air is leaking. If so, use the provided wrench to fasten the air-valve following these steps:
|
Water is not clean |
- Insufficient filtering time - Dirty Filter Cartridge - Improper water maintenance |
- Increase filtration time. - Clean/replace the Filter Cartridge (refer to Filter Cartridge Cleaning and Replacement section). - Refer to the chemical manufacturer's instructions. |
PRCD test failed |
Something wrong with the SPA |
Contact Kogan.com Support. |
Control panel not working |
The control panel has an auto-lock, which is activated after 5 minutes of inactivity. The LED display has one icon: - Control panel is not activated. |
- To unlock the control panel, press the - Press the on/off button for 2 seconds. If the problem persists, please contact Kogan.com Support. |
What kind of chemicals should be used for water maintenance? |
Please consult your local chemical supplier for information about chemical maintenance. Pay close attention to the chemical manufacturer's instructions. |
|
Water leaks from the adapters between the pump and spa |
Insert the stopper caps on to the spa's ports to prevent water from escaping and disconnect the pump. Check and make sure the seals are placed correctly inside the pump adaptors. If the seals are missing or not installed correctly, please contact your local After-sales Service Center for instructions. If the seals are correctly in place, reconnect the pump to the spa and hand-tighten the adaptors. |
In the Box
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Part N. |
Part Code |
Description |
QTY |
001 |
54159TASS17 |
Pool liner |
1 |
002 |
P4H054AUASS17 |
Spa Heater |
1 |
003 |
P5H284GASS17 |
Top Leatheroid Cover |
1 |
004 |
P5H284TAUASS17 |
Liner Leatheroid Cover |
1 |
005 |
54112GASS15 |
Inflatable Cover |
1 |
006 |
P6931 |
Inflation Hose |
1 |
007 |
P6653 |
Filter Set |
2 |
008 |
58426S17 |
Chemical Floater |
1 |
009 |
P6575 |
Stoppers |
3 |
010 |
P6932 |
Hose Adaptor |
1 |
011 |
F4A024ASS |
Screw Valve |
1 |
012 |
P6611 |
Cover Adaptor A |
1 |
013 |
P6974 |
Water Hose Set |
1 |
014 |
F6414ASS |
Buckle |
8 |
015 |
58323 |
Filter Cartridge (VI) |
2 |