Kogan - Dual Freezone Induction Cooktop (60cm) - (KAMDUALFZCA) - Manual – Kogan.com Help Centre

Safety & Warnings

Read these instructions carefully before installing or using this appliance.
No combustible material or products should be placed on this appliance at any time.
In order to avoid a hazard, this appliance must be installed according to these instructions.
This appliance is to be properly installed and earthed only by a qualified technician.
This appliance should be connected to a circuit which incorporates an isolating switch providing full disconnection from the power supply.
Failure to install the appliance correctly could invalidate any warranty or liability claims.
Never leave the appliance unattended when in use. Boil-over causes smoking and greasy spillages that may ignite.
Never use your appliance as a work or storage surface.
Never leave any objects or utensils on the appliance.
Do not place or leave any magnetised objects (e.g. credit cards, memory cards) or electronic devices (e.g. computers, MP3 players) near the appliance, as they may get affected by its electromagnetic field.
Never use your appliance for warming or heating the room.
After use, always turn off the cooking zones and the cooktop as described in this manual (i.e. by using the touch controls). Do not rely on the pan detection feature to turn off the cooking zones when you remove the pans.
Do not allow children to play with the appliance or sit, stand or climb on it.
Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
Do not leave children alone or unattended in the area where the appliance is in use.
Children or persons with a disability which limits their ability to use the appliance should have a responsible and competent person to instruct them in its use. The instructor should be satisfied that they can use the appliance without danger to themselves or their surroundings.
Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be done by a qualified technician.
Do not use a steam cleaner to clean your cooktop.
Do not place or drop heavy objects on your cooktop.
Do not stand on your cooktop.
Do not use pans with jagged edges or drag pans across the induction glass surface as this can scratch the glass.
Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can scratch the induction glass.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farmhouses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.
Warning: The appliance and its accessible parts become hot during use.
Care should be taken to avoid touching heating elements.
Children less than 8 years of age shall be kept away unless continuously supervised.
This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Warning: Unattended cooking on a cooktop with fat or oil can be dangerous and may result in fire. Never try to extinguish a fire with water. Switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
Warning: Danger of fire, do not store items on the cooking surfaces.
Warning: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, as cooktop surfaces of glass-ceramic or similar material protect live parts.
The appliance is not intended to be operated by means of an external timer or separate remote-control system.

Electrical Shock Hazard

Disconnect the appliance from the mains electricity supply before carrying out any work or maintenance on it.
Connection to a good earth wiring system is essential and mandatory.
Alterations to the domestic wiring system must only be made by a qualified electrician.
Failure to follow this advice may result in electrical shock or death.
Do not cook on a broken or cracked cooktop. If the cooktop surface is broken or cracked, switch the appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
Switch the cooktop off at the wall before cleaning or maintenance.

Cut Hazard

Take care - panel edges are sharp.
Failure to use caution could result in injury or cuts.
The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children.
Failure to use caution could result in injury or cuts.

Health Hazard

This appliance complies with electromagnetic safety standards.
Persons with cardiac pacemakers or other electrical implants (such as insulin pumps) must consult with their doctor or implant manufacturer before using this appliance to make sure that their implants will not be affected by the electromagnetic field.
Failure to follow this advice may result in death.

Hot Surface Hazard

During use, accessible parts of this appliance will become hot enough to cause burns.
Do not let your body, clothing or any item other than suitable cookware contact the induction glass until the surface is cool.
Metallic objects such as knives, forks, spoons and lids should not be placed on the cooktop surface since they can get hot.
Keep children away from the appliance.
Handles of saucepans may be hot to touch. Check saucepan handles and do not hang over cooking zones that are on. Keep handles out of reach of children.
Failure to follow this advice could result in burns and scalds.

Overview

Top View

1	Maximum 1800/3000W zone
2	Maximum 1800/3000W zone
3	Maximum 1800/3000W zone
4	Maximum 1800/3000W zone
5	Free induction zone. 3000/4000W
6	Free induction zone. 3000/4000W
7	Glass plate
8	Control panel

Control Panel

Induction cooking works by electromagnetic vibrations generating heat directly in the pan, rather than indirectly through heating the glass surface. The glass becomes hot only because the pan eventually warms it up.

Installation

Cut out the work surface according to the sizes shown in the drawing below.
For the purpose of installation and use, a minimum of 5cm space shall be kept around the hole. Be sure the thickness of the work surface is at least 30mm. Please select heat-resistant and insulated work surface material (Wood and similar fibrous or hygroscopic material shall not be used as work surface material) to avoid electrical shock and larger deformation caused by the heat radiation from the cooktop.

Note: The safety distance between the sides of the cooktop and the inner surfaces of the worktop should be at least 3mm.

L (mm)	W (mm)	H (mm)	D (mm)	A (mm)	B (mm)	X (mm)	F (mm)
590	520	60	56	560+4 +1	490+4 +1	50 (min)	3 (min)

Under any circumstances, make sure the induction cooker cooktop is well ventilated and the air inlet and outlet are not blocked. Ensure the induction cooker cooktop is in a good working state. As shown below,

Note: The safety distance between the hotplate and the cupboard above the hotplate should be at least 760mm.

A (mm)	B (mm)	C (mm)	D	E
760	50 (min)	20 (min)	Air intake	Air exit 5mm

Warning: Ensure adequate ventilation
Make sure the induction cooktop is well ventilated and that the air inlet and outlet are not blocked. In order to avoid accidental touch with the overheating bottom of the cooktop or getting an unexpected electric shock during working, it is necessary to put a wooden insert, fixed by screws, at a minimum distance of 50mm from the bottom of the cooktop. Follow the requirements below.

There are ventilation holes around the outside of the cooktop. You must ensure these holes are not blocked by the worktop when you put the cooktop into position.

Be aware that the glue that joins the plastic or wooden material to the furniture must resist to a temperature not below 150°C, to avoid failure of the adhesive.
The rear wall, adjacent and surrounding surfaces must, therefore, be able to withstand a temperature of 90°C.

Before Installing the Cooktop, Ensure:

The work surface is square and level, and no structural members interfere with space requirements.
The work surface is made of a heat-resistant and insulated material.
If the cooktop is installed above an oven, the oven has a built-in cooling fan.
The installation will comply with all clearance requirements and applicable standards and regulations.
A suitable isolating switch providing full disconnection from the mains power supply is incorporated in the permanent wiring mounted and positioned to comply with the local wiring rules and regulations.
The isolating switch must be of an approved type and provide a 3mm air gap contact separation in all poles (or in all active [phase] conductors if the local wiring rules allow for this variation of the requirements).
The isolating switch is easily accessible to the customer with the cooktop installed.
You consult local building authorities and by-laws if in doubt regarding installation.
You use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces surrounding the cooktop.

After Installing the Cooktop, Ensure:

The power supply cable is not accessible through cupboard doors or drawers.
There is an adequate flow of fresh air from outside the cabinetry to the base of the cooktop.
If the cooktop is installed above a drawer or cupboard space, a thermal protection barrier is installed below the base of the cooktop.
The isolating switch is easily accessible.

Before Locating the Fixing Brackets

The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the cooktop.

Adjusting the Bracket Position

Fix the cooktop on the work surface by screwing 4 brackets on the bottom of cooktop (see picture) after installation. Adjust the bracket position to suit for different counter thicknesses.

Under any circumstances, the brackets cannot touch with the inner surfaces of the worktop after installation. (See picture above)

Cautions:

The induction cooktop must be installed by qualified personnel or technicians. Please never conduct the operation by yourself.
The cooktop shall not be installed directly above a dishwasher, fridge, freezer, washing machine or clothes dryer, as the humidity may damage the cooktop electronics.
The induction cooktop shall be installed such that better heat radiation can be ensured to enhance its reliability.
The wall and induced heating zone above the table surface shall withstand heat.
To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
A steam cleaner is not to be used.

Connecting the Cooktop to the Mains Power Supply

This cooktop must be connected to the mains power supply only by a qualified person. Before connecting the cooktop to the mains power supply, check that:

The domestic wiring system is suitable for the power drawn by the cooktop.
The voltage corresponds to the value given in the rating plate.
The power supply cable sections can withstand the load specified on the rating plate.
To connect the cooktop to the mains power supply, do not use adapters, reducers or branching devices, as they can cause overheating and fire.
The power supply cable must not touch any hot parts and must be positioned so that its temperature will not exceed 75˚C at any point.

Check with an electrician whether the domestic wiring system is suitable without alterations.
Any alterations must be made only by a qualified electrician.

If the total number of the heating unit of the appliance you choose is not less than 4, then the appliance can be connected directly to the mains by single-phase electric connection, as shown below.

If the cable is damaged or to be replaced, the operation must be carried out by a qualified technician with dedicated tools to avoid any accidents.
If the appliance is being connected directly to the mains, then an omni-polar circuit-breaker must be installed with a minimum opening of 3mm between contacts.
The installer must ensure that the correct electrical connection has been made and that it complies with safety regulations.
The cable must not be bent or compressed.
The cable must be checked regularly and replaced by authorized technicians.

The bottom surface and the power cord of the cooktop are not accessible after installation.

Operation

Before using your new induction cooktop:

Remove any protective film that may still be on your induction cooktop.

Touch Controls

The controls respond to touch, so you don’t need to apply any pressure.
Use the ball of your finger, not its tip.
You will hear a beep each time a touch is registered.
Make sure the controls are always clean, dry and that there is no object (e.g. a utensil or a cloth) covering them. Even a thin film of water may make the controls difficult to operate.

Choosing the Right Cookware

Only use cookware with a base suitable for induction cooking.
Look for the induction symbol on the packaging or on the bottom of the pan.
You can check whether your cookware is suitable by carrying out a magnet test. Move a magnet towards the base of the pan. If it is attracted, the pan is suitable for induction.
If you do not have a magnet
a) Put some water in the pan you want to check
b) If does not flash in the display and the water is heating, the pan is suitable.
Cookware made from the following materials is not suitable: pure stainless steel, aluminium or copper without a magnetic base, glass, wood, porcelain, ceramic and earthenware.

Do not use cookware with jagged edges or a curved base.

Make sure that the base of your pan is smooth, sits flat against the glass and is the same size as the cooking zone. Use pans whose diameter is as large as the graphic of the zone selected.
If using a pot slightly wider, the energy will be used at its maximum efficiency. If you use a smaller pot, efficiency could be less than expected. Pots less than 140mm could be undetected by the cooktop. Always centre your pan on the cooking zone.

Always lift pans off the induction cooktop. Do not slide the pans or they may scratch the glass.

Pan Dimension

The cooking zones are up to a limit, automatically adapting to the diameter of the pan. However, the bottom of this pan must have a minimum diameter according to the corresponding cooking zone. To obtain the best efficiency of your cooktop, please place the pan in the centre of the cooking zone.

Cooking zone	The base diameter of induction cookware
Cooking zone	Minimum(mm)	Maximum(mm)
1,2,3,4	140	220
Free induction	220	220x240

How to Use

Start cooking:

Touch the ON/OFF control. After powering on, the buzzer beeps once, the timer controls show "00", the heating zone selection controls show "" or "" or "", indicating that the induction cooktop has entered standby mode.
Place a suitable pan on the cooking zone that you wish to use. Make sure the bottom of the pan and the surface of the cooking zone are clean and dry.
Touch the heating zone selection control and an indicator where you touched will flash.
Adjust heat setting by touching the slider control. If you don’t choose a heat setting within 1 minute, the induction cooktop will automatically switch off. You will need to start again from step 1. You can modify the heat setting at any time during cooking.

If the display flashes alternately with the heat setting,
This means that:

You have not placed a pan on the correct cooking zone or,
The pan you’re using is not suitable for induction cooking or,
The pan is too small or not properly centred on the cooking zone.

No heating takes place unless there is a suitable pan on the cooking zone. The display will automatically turn off after 1 minute if no suitable pan is placed on it.

Finish Cooking

Touch the heating zone selection control that you wish to switch off.
Turn the cooking zone off by touching the slider to the left. Make sure the display shows "0".
Turn the whole cooktop off by touching the ON/OFF control.
Beware of hot surfaces. "H" will show which cooking zone is hot to touch. It will disappear when the surface has cooled down to a safe temperature. It can also be used as an energy-saving function if you want to heat further pans, use the hotplate that is still hot.

Using the Boost Function

Activate the boost function
Touch the heating zone selection control.Touch the heating zone selection control.
Touch the boost control , the zone indicator will show "b" and the power will rise to maximum.
Cancel the boost function
Touch the heating zone selection control that you wish to cancel the boost function.
a: Touch the boost control , then the cooking zone will revert to its original setting. OR b: Touching the slider control, then the cooking zone will revert to the level you select.

Note:

The function can work in all cooking zones.
The cooking zone returns to its original setting after 5 minutes.
When the boost function of the 1st cooking zone is activated, the 2nd cooking zone is limited under level 2 automatically and vice versa.
If the original heat setting is 0, it will return to 9 after 5 minutes.

Keep Warm

Activate the keep warm function
Touch the heating zone selection control.
Touch the keep warm control , the zone indicator shows "".
Cancel the keep warm function
a) Touching the keep warm control "", then the cooking zone will revert to its original setting.
b) Touching the slider control, then the cooking zone will revert to the level you select.

Flexible Area

This area can be used as a single zone or as two different zones, according to the cooking needs.
The flexible area is made of two independent inductors that can be controlled separately. When working as a single zone, the part that is not covered by cookware is automatically switched off after one minute.
To grant a correct pan detection and an even heat distribution, the cookware should be correctly placed in the front or rear side of the flexible zone when the cookware is smaller than 22cm and anywhere with bigger cookware.

As big zone
To activate the flexible area as a single big zone, simply press the dedicated keys.
The power settings work like any other normal area. If the pot is moved from the front to the rear part (or vice versa), the flexible area detects the new position automatically keeping the same power. To add a pot, press the dedicated keys again in order to detect the cookware.
As two independent zones
To use the flexible area as

Locking the Controls

You can lock the controls to prevent unintended use. (for example, children accidentally turning the cooking zones on)
When the controls are locked, all the controls except the ON/OFF control are disabled.

To lock the controls
Touch the lock control	The timer indicator will show "Lo"
To unlock the controls
Touch and hold the lock control for a while.

When the cooktop is in the lock mode, all the controls are disabled except the ON/OFF controls. You can always turn the induction cooktop off with the ON/OFF control in an emergency, but you should unlock the cooktop before your next use.

Timer Control

You can use the timer in two different ways:
You can use it as a minute minder. In this mode, the timer will not turn any cooking zone off when the set time is up.
You can set it to turn one or more cooking zones off after the set time is up. The maximum duration of the timer is 99 minutes.

a) Using the timer as a minute minder.

Make sure the cooktop is turned on. Note: you can use the minute minder even if you’re not selecting any cooking zone.
Touch the timer control, the "10" will show in the timer display were touched and the "0" flashes.
Set the time by touching the slider control (e.g. 6)
Touch timer control again, the "1" will flash.
Set the time by touching the slider control (e.g.9), now the timer you set is 96 minutes.
Buzzer will beep for 30 seconds and the timer indicator shows "--" when the setting time is finished.

b) Setting the timer to turn one or more cooking zones off.

Cooking zones set for this feature will:

Set One Zone
Touch the heating zone selection control that you want to set the timer for.
Touch timer control, the "10" will show in the timer display and the "0" flashes.
Set the time by touching the slider control. (e.g. 6)
Touch timer control again, the "1" will flash.
Set the time by touching the slider control (e.g. 9), now the timer you set is 96 minutes.
When the time is set, it will begin to count down immediately. The display will show the remaining time and the timer indicator will flash for 5 seconds.
When the cooking timer expires, the corresponding cooking zone will be switched off automatically.

Other cooking zones will keep operating if they are turned on previously.
The red dot next to power level indicator will illuminate indicating that zone is selected.

Set more zones:
The steps for setting more zones are like the steps of setting one zone; When you set the time for several cooking zones simultaneously, decimal dots of the relevant cooking zones are turned on. The minute display shows the minimum timer. The dot of the corresponding zone flashes. As shown below:
(set to 15 minutes)
(set to 45 minutes)
Once the countdown timer expires, the corresponding zone will switch off. Then it will show the new minimum timer and the dot of the corresponding zone will flash.	(set to 30 minutes)
Touch the heating zone selection control, the corresponding timer will be shown in the timer indicator.

Using the Stop and Go Control

1. When the cooking zones are running, touch the “” control, all the displays will show “” and stop heating.
During this time only “” and “” control can be operated.

2. Touch “” again, the display shows the original setting and the cooking zones continue heating.

Default Working Times

Auto shut down is a safety protective function for your induction cooktop. It shuts down automatically if ever you forget to turn off your cooking. The default working times for various power levels are shown in the below table:

Power level	Keep warm	1	2	3	4	5	6	7	8	9
Default working timer (hour)	8	8	8	8	4	4	4	2	2	2

When the pot is removed, the induction cooktop can stop heating immediately and the cooktop automatically switch off after 2 minutes.

People with a heart pacemaker should consult with their doctor before using this unit.

Cooking Guidelines

Take care when frying as oil and fat heat up very quickly, particularly if you’re using Boost. At extremely high temperatures oil and fat will ignite spontaneously and this presents a serious fire risk.

Cooking Tips:

When food comes to the boil, reduce the temperature setting.
Using a lid will reduce cooking times and save energy by retaining the heat.
Minimize the amount of liquid or fat to reduce cooking times.
Start cooking on a high setting and reduce the setting when the food has heated through.

Simmering, Cooking Rice:

Simmering occurs below boiling point, at around 85˚C, when bubbles are just rising occasionally to the surface of the cooking liquid. It is the key to delicious soups and tender stews because the flavours develop without overcooking the food. You should also cook egg-based and flour thickened sauces below boiling point.
20
Some tasks, including cooking rice by the absorption method, may require a setting higher than the lowest setting to ensure the food is cooked properly in the time recommended.

Searing Steak:

To cook juicy flavoursome steaks

Stand the meat at room temperature for about 20 minutes before cooking.
Heat up a heavy-based frying pan.
Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot pan and then lower the meat onto the hot pan.
Turn the steak only once during cooking. The exact cooking time will depend on the thickness of the steak and how cooked you want it. Times may vary from about 2 – 8 minutes per side. Press the steak to gauge how cooked it is – the firmer it feels the more ‘well done’ it will be.
Leave the steak to rest on a warm plate for a few minutes to allow it to relax and become tender before serving.

For Stir-Frying:

Choose an induction compatible flat-based wok or a large frying pan.
Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking large quantities, cook the food in several smaller batches.
Preheat the pan briefly and add two tablespoons of oil.
Cook any meat at first, put it aside and keep warm.
Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a lower setting, return the meat to the pan and add your sauce.
Stir the ingredients gently to make sure they are heated through.
Serve immediately.

Detection of Small Articles

When an unsuitable size or non-magnetic pan (e.g. aluminium) or some other small item (e.g. knife, fork, key) has been left on the cooktop, the cooktop automatically goes on standby in 1 minute. The fan will keep cooling down the induction cooktop for a further 1 minute.

Heat Settings

The settings below are guidelines only. The exact setting will depend on several factors, including your cookware and the amount you are cooking. Experiment with the induction cooktop to find the settings that best suit you.

Heat Settings	Suitability
1-2	delicate warming for small amounts of food melting chocolate, butter and foods that burn quickly Gentle simmering slow warming
3-4	reheating rapid simmering cooking rice
5-6	pancakes
7-8	sautéing cooking pasta
9/P	stir-frying searing bringing soup to the boil boiling water

Cleaning & Care

What?	How?	Important!
Everyday soiling on the glass. (fingerprints, marks, stains left by food or non-sugary spillages on the glass)	Switch the power to the cooktop off. Apply a cooktop cleaner while the glass is still warm (but not hot!). Rinse and wipe dry with a clean cloth or paper towel. Switch the power to the cooktop back on.	When the power to the cooktop is switched off, there will be no 'hot surface’ indication but the cooking zone may still be hot! Take extreme care. Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents may scratch the glass. Always read the label to check if your cleaner or scourers is suitable. Never leave cleaning residue on the cooktop: the glass may become stained.
Boil-over, melting and hot sugary spills on the glass	Remove these immediately with a fish slicer, palette knife or razor blade scraper suitable for induction glass cooktops, but beware of hot cooking zone surfaces: Switch the power to the cooktop off at the wall. Hold the blade or utensil at a 30° angle and scrape the soiling or spill to a cool area of the cooktop. Clean the soiling or spill up with a dishcloth or paper towel. Follow steps 2 to 4 of 'Everyday soiling on glass’ above.	Remove stains left by melts and sugary food or spillages as soon as possible. If left to cool on the glass, they may be difficult to remove or even permanently damage the glass surface. Cut hazard: when the safety cover is retracted, the blade in a scraper is razor-sharp. Use with extreme care and always store safely and out of reach of children.
Spillages on the touch controls	Switch the power to the cooktop off. Soak up the spill. Wipe the touch control area with a clean damp sponge or cloth. Wipe the area completely dry with a paper towel. Switch the power to the cooktop back on.	The cooktop may beep and turn itself off and the touch controls may not function while there is liquid on them. Make sure you wipe the touch control area dry before turning the cooktop back on.

Specifications

Cooking zones	4 zones
Supply voltage	~220-240V, 50Hz or 60Hz
Installed electric power	7200W
Product size LxWxH(mm)	590x520x60
Building-in dimensions AxB(mm)	560x490

Troubleshooting

Hints and Tips

Problem	Possible causes	What to do
The induction cooktop cannot be turned on.	No power.	Make sure the induction cooktop is connected to the power supply and that it is switched on. Check whether there is a power outage in your home or area. If you’ve checked everything and the problem persists, call a qualified technician.
The touch controls are unresponsive.	The controls are locked.	Unlock the controls. See section 'Locking the Controls’ for instructions.
The touch controls are difficult to operate.	There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls.	Make sure the touch control area is dry and use the ball of your finger when touching the controls.
The glass is being scratched.	Rough-edged cookware. Unsuitable, abrasive scourers or cleaning products being used.	Use cookware with flat and smooth bases. See 'Choosing the right cookware’. See 'Cleaning and Care’.
Some pans make crackling or clicking noises.	This may be caused by the construction of your cookware. (Layers of different metals vibrate differently).	This is normal for cookware and does not indicate a fault.
The induction cooktop makes a low humming noise when used on high heat settings.	This is caused by the technology of induction cooking.	This is normal, but the noise should quieten down or disappear completely when you decrease the heat settings.
Fan noise coming from the induction cooktop.	A cooling fan built into your induction cooktop has come on to prevent the electronics from overheating. It may continue to run even after you’ve turned the induction cooktop off.	This is normal and needs no action. Do not switch the power to the induction cooktop off at the wall while the fan is running.
Pans do not become hot and appears in the display.	The induction cooktop cannot detect the pan because it is not suitable for induction cooking. The induction cooktop cannot detect the pan because it is too small for the cooking zone or not properly centred on it.	Use cookware suitable for induction cooking. See section ‘Choosing the right cookware’. Centre the pan and make sure that its base matches the size of the cooking zone.
The induction cooktop or a cooking zone has turned itself off unexpectedly and then a tone sounds, and an error code is displayed. (typically alternating with one or two digits in the cooking timer display)	Technical fault.	Please note down the error letters and numbers, switch the power to the induction cooktop off at the wall and contact a qualified technician.

Failure Display and Inspection

The induction cooktop is equipped with a self-diagnostic function. With this test the technician can check the function of several components without disassembling or dismounting the cooktop from the working surface.

Problem	Possible causes	What to do
F1-F6	Temperature sensor failure	Please contact Kogan.com
F9-FA	Temperature sensor of the IGBT failure.	Please contact Kogan.com.
FC	The connection between the display board and the mainboard is fail	Please contact Kogan.com.
E1/E2	Abnormal supply voltage	Please inspect whether power supply is normal. Power on after the power supply is normal.
E3/E4	Temperature sensor of the ceramic glass plate is high	Please restart after the induction cooktop cools down.
E5	Temperature sensor of the IGBT is high	Please restart after the induction cooktop cools down.

Specific Failure & Solution For Qualified Technicians

Failure	Problem	Solution A	Solution B
The LED does not come on when unit is plugged in.	No power supplied.	Check to see if plug is secured tightly in outlet and that outlet is working.
	The accessorial power board and the display board connected is failure.	Check the connection.
	The accessorial power board is damaged.	Replace the accessorial power board.
	The display board is damaged.	Replace the display board.
Some buttons can’t work, or the LED display is not normal.	The display board is damaged.	Replace the display board.
The Cooking Mode Indicator comes on, but heating does not start.	High temperature of the cooktop.	Ambient temperature may be too high. Air intake or air vent may be blocked.
	There is something wrong with the fan.	Check whether the fan runs smoothly if not, replace the fan.
	The power board is damaged.	Replace the power board.
Heating stops suddenly during operation and the display flashes “u”.	Pan type is wrong.	Use the proper pot.	Pan detection circuit is damaged, replace the power board.
	Pot diameter is too small.	Unit is overheated. Wait for the temperature to return to normal. Push "ON/OFF" button to restart unit.	Pan detection circuit is damaged, replace the power board.
	The cooker has overheated.	Check the connection.
Heating zones of the same side (Such as the first and the second zone) display "u".	The power board and the display board connected is a failure. The display board of communicating part is damaged.	Replace the display board.
	The mainboard is damaged.	Replace the power board.
Fan motor sounds abnormal.	The fan motor is damaged.	Replace the fan.

The above are the judgment and inspection of common failures.
Please do not disassemble the unit yourself, to avoid any dangers and damages to the induction cooktop.

Disposal

This marking indicates that this appliance should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.