KOGAN 4K HDR LED TV (SERIES 8 JU8100) - (50", 55") - MANUAL

Contents

• Assembly & Installation
• Overview
• Installation
• Operation 
• Troubleshooting
• Safety & Warnings

 

Important Notes

• Always unplug the TV before cleaning or moving it.
• Do not allow children or pets near the TV.
• Never allow your TV to come into contact with water.
• Place the TV on an even level surface.
• Place the TV away from any sources of heat or vibrations.
• Make sure there is enough space around the TV for airflow, do not rest items on the TV.
• Clean using a dry microfiber cloth only - do not use water or chemicals.

Please be sure to thoroughly read all of the Safety and Warnings for this TV, at the end of this manual.

Assembly & Installation

The first step to get your new TV set up and ready to watch is attaching the legs to the TV, or mounting your TV using a wall mount.

Before attaching/detaching the stand, or wall mounting, be sure to turn the TV off and unplug the power cable, and always be careful not to place pressure on the screen to avoid damage.

To assemble your TV simply:

1. Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen.
2. Attach the stand to the bottom of the TV using the included screws.

First, locate the letter indicating which leg should sit on which side, where "L" indicates the left side of the TV and "R" the right as you face the screen from the front:

 

 

Note: Always check that all screw holes in the leg line up with the holes in the TV.

Following this, use the included M4*14mm screws to install the legs into the corresponding holes on the TV:

   

If you prefer to mount your TV to the wall, you can use a wall mount, which is not included. Please see Which Wall Mount is Right for My TV?

The rear of the TV has four VESA mount screw holes, 200 x 200 using M6 x 10mm Screws:

 

 

Note:

1. Always leave a space of at least 15cm on all sides of the TV clear for ventilation, and to avoid damage.
2. If wall mounting, have a professional complete the installation to avoid danger.

 

Overview

 

TV Buttons

 

Note: The following is only for demonstrative purposes, as the actual position and arrangement of these buttons may differ across models.

 

 

	Turn ON/OFF Power.
SOURCE	External Signal Input Selection.
MENU	Display Main MENU And Confirm MENU Item Selection.
CH+/-	Selecting Channel.
VOL+/-	Adjusting Volume.

 

Remote

 

	1.	POWER	Set your TV to power on or standby mode.
	2.	MUTE	Press to mute the sound. Press again or press VOL+ to unmute.
	3.	0-9	Press 0~9 to select a TV channel directly while watching TV. The channel will change after 2 seconds. Applicable for entering a page number in Teletext mode and so on.
	4.	DTV/ATV	Switch between Analog and Digital TV.
	5.		Return to the previously viewed program.
	6.	S.MODE	Press to cycle through the different sound settings.
	7.	SLEEP	Select the amount of time before TV turns itself off automatically.
	8.	P.MODE	Press to cycle through the different picture settings.
	9.	MTS	Press to search the NICAM modes.
	10.	VOL+/VOL	Press to increase/decrease the sound level.
	11.	CH+/CH	Press to scan through channels.
	12.	RECLIST	Show the recorded list.
	13.	FAV/LIST	Press to open the favourite list, then you can select the favourite channel.
	14.	REC	Record begins in PVR mode.
	15.	FREEZE	Press to freeze the picture
	16.	MENU	Allow you to navigate the on-screen menus.
	17.	SOURCE	Open the main menu,  press to list the sources.
	18.		Allow you to navigate the on-screen menus and adjust the system settings to your preference.
	19.	ENTER	Select something on-screen or enter a menu.
	20.	EXIT	Exit from the menu or sub-menu and cancel the function in process (if applicable).
	21.	DISPLAY	Press to display the source and channel's info.
	22.	COLOUR BUTTONS (GREEN)	MHEG5 control in the DVB menu.
	23.	COLOUR BUTTONS (YELLOW)	MHEG5 control in the DVB menu.
	24.	COLOUR BUTTONS (BLUE)	MHEG5 control in the DVB menu.
	25.	COLOUR BUTTONS (RED)	MHEG5 control in the DVB menu.
	26.	GUIDE / REWIND	Launches the EPG (Electronic Program Guide) Fast reverse in PVR or Media Player mode.
	27.	TIME SHIFT	DTV channel time shift Function. Play on PVR or Media Player mode.
	28.	ASPECT /FAST FORWARD	Select the picture scale. Fast forward in PVR or Media Player mode.
	29.	CANCEL	When a page is selected in the mode of text, it may take some time before it becomes available, pressing the CANCEL key will return to the TV mode. When the required page is found, the page number will appear at the top of the TV picture, press the CANCELkey to return to the mode of text for you to browse this page. Previous chapter in PVR or Media Player mode
	30.	SUB.PG	Press to access subpage. Next chapter in PVR or Media Player mode.
	31.	INDEX	Request the Index page in Teletext mode. Exit the playing function in PVR or Media Player mode.
	32.	TV/RADIO	When watching a channel, allows you to switch between TV and Radio modes.
	33.	REVEAL	Reveal or Hide hidden words.
	34.	SIZE	Change the size of the display in Teletext mode.
	23.	TEXT	Switch the Teletext on and off.
	24.	SUBTITLE	To show and set the language of current DTV.
	25.	HOLD	HOLD On or Off for current page display.

Battery Installation:
Remove the battery compartment lid on the rear of the remote control by sliding the lid down, then off. Put two AAA batteries inside the battery compartment with their + and - ends aligned as indicated. Do not mix old and new batteries or different types of batteries.
Slide the lid until you hear it click into place.

Using the Remote Control:
Unless stated otherwise, the remote control can operate all the features of the TV.
Always point the remote control directly at the remote sensor at the front of the TV.

 

 

Inputs

Note: The following are the various terminal interface, the actual position and arrangement, the number of different models may be different.

 

	AV input External AV Signal Input And Relevant Rith/Left Sound Channel		EARPHONE output When earphones are plugged in, speakers are disabled
	OPTICAL Connect the SPDIF receiver.		USB input Connect a USB device here to play its media files or to record programs via the PVR function.
	Y Pb Pr input Connect to the composite terminal of your DVD/VCR (Some models without this interface)
	HDMI input Digital signal input from HDMI video connector.
	ANT 75 Connect the antennal/cadle tv input (75/VHF/UHF)

 

 

 

 

Installation

 

Position your TV

• Ensure that your TV has at least 10cm free space on all sides.

 

Connect antenna and power
1. Connect the antenna cable to the antenna socket on the back of the TV.
2. To plug the power cord of TV (AC 100- 240V- 50760Hz).

 

 

Turn on the TV

Press the power button of the TV the indicator light will turn to green, if it is on standby mode (the light is red), press the power button on the remote control to turn on the TV.

Note:
Picture for reference purposes only.

 

First Time Setup

 

Follow the prompts to complete the setup.

 

 

Operation 

 

Settings

Press  Button to select setting

Press  ENTER to enter setting.

 

Quick Settings

Press  Button to select the Quick setting.

Audio Track          Select the program audio language.
Subtitle Track       Select the program Subtitle language.
Teletext                 On/Off the teletext.
Record List           View the program list you set to record.
Schedule List       View the program list you set to watch.

 

Picture

1. Press  button to select the option that you want to adjust in the Picture
2. Press Enter button to adjust.
3. After finishing your adjustment, Press Enter button to save and return to the previous menu.

 

Picture Mode

Press  button to select Picture Mode, then press  button to select. (Optional: ECO/Standard/User/Dynamic/Mild/Vivid).

For more information about your TVs picture settings, view our article:

• Series 8 JU8100 Picture Quality Issues and Troubleshooting.

Note: Press PMODE to select Picture Mode quickly.

Standard         The default mode, to make users experience high-quality images under normal light.
User                User-defined picture settings
Mild                 Image colors more gentle to protect eyes.
Dynamic          This mode is more suitable for watching dynamic program.
Vivid                This mode enhance contrast and sharpness to make picture more vivid.

 

 

Aspect Ratio

Press  to select Aspect Ratio, press  to select. (Optional:Auto, 16:9,4:3, Zoom1, Zoom2).

 

Advanced Settings

Press  button to select Advanced Settings, then press  /  button to select.

  

 

Colour Temp

Adjust the overall colour of the image. Press  to select Colour Temp. press  to select. (Optional:Cool/Normal/Warm).

Cool                  Produces a gentle blue-hued image.
Normal             Produces a vivid image.
Warm               Produces a red-hued image.

 

Dynamic Contrast 

Adjust image contrast.Press  to select,and press  to adjust. (Optional:On/Off).

 

Noice Reduction 

Adjust image noice. Press  to select,and press  to adjust.(Optional:Off/Low/Medium/High).

NOTE: The following functions are available when selecting the User in picture mode.

 

 

Brightness/Contrast/Colour/Tint/Sharpness/Backlight

Press  to select, and press  to adjust.

Brightness        Adjust the light output of the entire picture, it will affect the dark region of the picture.
Contrast           Adjust the highlight intensity of the picture, but the shadow of the picture is invariable.
Colour              Adjust the saturation of the colour based on your own like.
Sharpness        Adjust the image edge sharpness.
Backlight         Adjust image brightness.

 

 

Sound 

1. Press button to select the option that you want to adjust in the Sound menu.
2. Press Enter button to adjust.
3. After finishing your adjustment, Press Enter button to save and return to the previous menu.

 

 

Sound Mode

Press  button to select Sound Mode, then press  button to select. ( Optional: Standard/Music/Theater/User ).
Note: Press SMODE to select Sound Mode quickly.

Standard           Produce a balanced sound in all environments.
Music                Preserve the original sound. Good for musical programs.
Theater             Enhance treble and bass for a rich sound experience.
User                  Select to customize sound settings.

 

Surround Sound

Press  button to select Surround Sound, then press  button to choose ON/OFF

 

Speaker

Press  button to select Speaker, then press the  and the  button to adjust.

 

 

Digital Audio Output

Allows you to select the audio output for external sound devices, such as soundbars or home theatre systems.

 

AVL

This item is used for reducing the difference between program's volume automatically.
Press the  buttons to select AVL, then press  button to choose ON/OFF.

 

Advanced Settings

Press  button to Advanced Settings, then press  / button to adjust.

 

 

Balance

Adjust the left and right channel output balance.
Press  button to select Balance, then press  button to adjust.

 

Audio Description

Select ON/OFF.

 

AD Volume

Set the volume of audio description

 

Channel-S2

Select the DVB-S in Source.

1. Press  button to select the option that you want to adjust in the Channel.

2. Press Enter button to adjust.

3. After finishing your adjustment, Press Enter button to save and return to the previous menu.

 

 

 

Antenna Setup

 

Press  button to select Antenna Setup, then press  button to select.

 

Press  button to select Antenna Setup, then press  button to select.

 

Channel Type

Press  button to select Channel Type, then press  button to select. (Optional: Free/Free+Scamble/Scamble ).

Service Type

Press  button to select Service Type, then press  button to select. (Optional: DTV/All/Radio).

Scan Mode

Press  button to select Scan Mode, then press  button to select. (Optional: Blind Scan/Default/Network Scan).

Auto Tuning

Press ▼ / ▲ button to select Auto Tuning, then press Enter/ ► button to enter.

 

Channel-T2

 

Auto Scan

Press ▼ / ▲ button to select Auto Scan, then press Enter/► button to enter.

Select the DTV/DTV+ATV/ATV, and press ENTER to search the programs. This will first search for DTV channels, and you can then press MENU to stop and search for ATV channels.

Manual

Press ▼ / ▲ button to select Manual, then press Enter/ ► button to enter

Signal Information

Press ▼ / ▲ button to select Signal Information, press the Enter button to view the detail information about the signal. Only available when there is signal in DTV.

 

Set CAM PIN Code

Input the password so that you can watch the program encrypted. Default password is 0000

 

Channel List

Press ENTER button to select Channel List, then press ENTER button to enter sub-menu.

 

Press MENU to edit the program. (Available function:Lock/Fav/Move/Delete)

 

Time

1. Press ▼ / ▲ button to select the option that you want to adjust in the Time Menu

2. Press Enter button to adjust.

3. After finishing your adjustment, Press MENU button to save and return to the previous menu.

 

 

On Time

Press【▼ 】/【▲】button to select On Time, and set the default source, the default channel ,
the default volume which would show on the TV when turning on the TV.

 

Press 【▼ 】/【▲】/【◄】 /【 ►】to set the time.

 

 

Off Time

Press【▼ 】/【▲】button to select Off Time to turn off the TV at the time you set.
And press 【▼ 】/【▲】/【◄】 /【 ►】to set the time.

 

Sleep Timer

Press 【▼ 】/【▲】button to select Sleep Timer. (Optional: off, 10min, 20min, 30min, 60min, 90min, 120min, 240min).

 

OSD Timer

Press【▼ 】/【▲】button to select OSD Timer, Press 【◄】/【►】to select. (Optional: Never, 10S, 20s, 30s.

 

Auto Standby

Press【▼ 】/【▲】button to select Auto Standby, Press 【◄】/【►】to select. (Optional: Off, 3H, 4H, 5H).

 

System

1. Press ▼ / ▲ button to select the option that you want to adjust in the System menu.

2. Press Enter button to adjust.

3. After finishing your adjustment, Press Enter button to save and return to the previous menu.

 

Country

Press【▼ 】/【▲】button to select Country, Press 【◄】/【►】 to select.

 

Language

Press ▼ / ▲ button to select Language. Press ◄ / ► to select the display language.

 

MENU Language

Press ▼ / ▲ button to select OSD language. 

 

Audio Language

Press ▼ / ▲ button to select Primary Audio Language/Secondary Audio Language.
Press ◄ / ► to select the Audio language.

 

Subtitle Language

Press ▼ / ▲ button to select Primary Subtitle Language/Secondary Subtitle Language.
Press ◄ / ► to select the Subtitle language.

Lock

Press ▼ / ▲ button to select Lock. Press ◄ / ► to select .

 

Press【▼ 】/【▲】button to select Lock, and press 【◄】/【►】to set.
(The default password: 1417).

 

Set Password

Press【▼ 】/【▲】button to select Set Password. The default password is 0000.

Channel Lock

Press【▼ 】/【▲】button to select Channel Lock, and press green button to lock/unlock the channel.

 

Parental Guidance

Some program may not be suitable for children.Parents can shield unsuitable show automatically, by setting Parental Guidance.

Press ▼ / ▲ button to select Parental Guidance.
Press ▼ / ▲ button to select Off, 4, 5, 6, 7. . . 18. (Age of children)

 

 

Key Lock

Select to lock/unlock the keyboard.

 

HDMI Settings

 

CEC Control

Enable to allow the control of multiple devices with the same remote control connected through HDMI.

Note: Use of this function will depend on your HDMI device supporting CEC Control - please refer to the relevant documentation for the product to confirm this.

 

HDMI ARC

Allows sound pass-through over HDMI to audio devices connected to HDMI port #2, such as an external soundbar.

Note: Use of this function will depend on your audio device supporting ARC - please refer to the relevant documentation for the product to confirm this.

 

HDMI 2.0 Format

Changing this setting to "Enhanced" enables 4K compatibility for HDMI devices connected to HDMI port #1.

Advanced Settings

PVR & Time-Shift Setting     Set the PVR & Time shift function.
Hearing Impaired                  Show the description of the program.
Setup Wizard                         Enter the first time installation to set the settings.
Store Mode                            Enter the Store mode.
Blue Screen                            ON/OFF the blue screen.

 

About TV

1. Press ▼ / ▲ button to select the option that you want to adjust in the About TV menu.

2. Press Enter button to adjust.

3. After finishing your adjustment, Press Enter button to save and return to the previous menu.

 

System Information

Press 【▼】/【▲】button to select System Information, then press ENTER button to enter.

 

Restore to Default

Press 【▼ 】/【▲】button to select Restore to Default to the default settings.

Media

Press【◄】/【►】button to select MEDIA
Press【▼】/【▲】button to select.

 

Movies

Press 【▼ 】/【▲】button to select Movie.

 

 

	Press to play the previous movie.
	Press to play back faster.
	Press to pause the movie.
	Press to play forward faster.
	Press to play the next movie.
	Press to set the picture scale.
	Press to repeat the movie.
	View the list to play.
	View the information of the movie.

 

Music

Press【▼ 】/【▲】button to select Music.

 

 

	Press to repeat the music.
	Press to play back faster.
	Press to pause the music.
	Press to play forward faster.
	Press to select the encoding of lyric.

 

Photos

Press 【▼ 】/【▲】button to select Photos.

 

	Press to play the previous photo.
	Rotate 90° anticlockwise.
	Press to pause playing next photo.
	Rotate 90° clockwise.
	Press to play the next photo.
	Press to repeat the photos in the current folder.
	View the list to play.
	View the information of the photo.

 

EPG

Press the EPG button on the remote control to select.

 

 

Note: Once you press the button, please do not press it again. It will take a couple of seconds for the current program guide to load. This will only work if you are watching Digital Television.

 

To delete channels:

1. Navigate to your DTV source
2. Press 'Enter' to bring up the channel list
3. Use the arrow buttons to scroll up and down to select your desired channel
4. Press 'Menu'
5. Scroll to the right using the arrow buttons and select the trash icon by pressing 'Enter'
6. Select 'Ok' when the TV asks if you're sure you want to delete the channel
7. The channel is now deleted and you can repeat for any other channels as required

Info

Press to view the information of the program.

Record

Press to set the time to record the program.

Remind

Press to set the time to remind you the program, and change to the program at the time you set.

 

PVR

Press PVR button on the remote to select.

Press Play button to play the record file right now.

 

	Stop and finish recording, and quit PVR.
	Pause recording.
	Press to play fast backward.
	Press to play fast forward.

 

Source

Press 【◄】/【►】to select Source in the HOME page.
Press ENTER to select source.

 

 

 

 

Troubleshooting

 

FAQ

FAQ	Answer
I am concerned about the picture quality or resolution of my TV.	Picture Quality Troubleshooting
Which Wall Mount is Right for My TV?	Which Wall Mount is Right for My TV?
How do I connect to a Soundbar?	How to Connect your TV to a Soundbar or Sound System
My TV is not turning on and doesn't seem to have any power.	My TV is not turning on and doesn't seem to have any power.

 

If you have any problems with your television, please check the suggested solutions below, as these issues may be caused by improper adjustment/setup rather than a malfunction with the unit. If the problem persists, please contact the Kogan customer support team.

 

No Power	• Check the AC cord of TV is plugged in.
Antenna signal not being received or  doubling of image on-screen	• Double images or phantom images can be caused if there are high buildings or high mountain around your location. Consult instruction of vernier regulation or change the direction of the external antenna. • If you use the indoor antenna, under certain circumstances reception will be more difficult. Change the direction of the antenna to adjust the image. External antennas are preferable for better reception.
No picture	•  Check the antenna at the back of TV is connected properly or not. •  Try to select other channels and check whether the TV problem itself or not
Video is OK but no audio	•  Increase the volume. •  Check the TV is in mute mode or not, and please press the mute button to make sound resume
Audio is OK, but color error or no picture	• Increase contrast and brightness.
Snow statics picture and noise	• Check the antenna at the back of TV is connected or if it needs to be adjusted.
Interference	• High current electronics on the same circuit as the TV may cause interference, such as; vacuum,hair drier, washing machine etc. Turn off these appliances or plug them into a different circuit.
TV not responding to the remote	• Operate the remote directly to the remote sensor on the TV. If there is still no response for the TV check - The batteries are inserted in the correct orientation  - There is no plastic divider between the batteries and the terminals on the remote •  The TV will shift to the STAND BY if no response from the remote after a few minutes.
Unable to scan for all channels	• Perhaps the location for the antenna is not good. Using the tall beamed antenna can provide an improved quality of the display image.
No Video In (PC Mode)	• Check if the display cable connects to the VGA port correctly. • Check if there are bent pins on the display cable.
Vertical twinkling (PC Mode)	• Enter the main menu, Use the clock regulator for the Video display noise to eliminate the vertical line.
Horizontal ripping (PC Mode)	• Adjust the Audio sound horizontal in the main menu to clear the horizontal ripping line.
The screen is too bright or too dark (PC Mode)	• Adjust the contrast ratio or brightness in the main menu.
PC Function no response	• Check the computer settings to ensure shared display/extended display is active.
Ripping line in RCA connecting	• Check the condition and quality of the cable for faults.
Image does not appear to be 4K	• Ensure HDMI 2.0 Format has been set to Enhanced.
Problem still exists	• Power cycle the TV by unplugging the power cable and waiting for 30 seconds, then reconnect. If there is some problem with our TV, do not repair it by yourself, please contact our customer service center.

 

Safety & Warnings

 

Handle with care and inspect regularly to ensure the product is in good working order. If this product, power supply cord or plug shows any signs of damage: stop use, unplug the product and contact Kogan.com support.

 

General Safety Instructions

 

• Risk of electric shock. DO NOT OPEN! Do not attempt to service the television yourself, as opening or removing the covers may expose you to dangerous voltage or other hazards. Refer all servicing to the Kogan customer support team.
• To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The television should not be exposed to dripping or splashing and no liquid filled objects such as vases should be placed on the case.
• In the event of smoke, strange noises or a strange smell from the unit, you should follow these steps:

1. Turn off the unit immediately.
2. Disconnect the power plug from the power outlet.
3. Contact the Kogan customer support team. Never attempt to make repairs yourself.

• Never push objects of any kind into the set through the cabinet slots as they may touch dangerous voltage points or short-circuit parts that could result in a fire or electric shock.
• Never spill any liquids onto the set.
• Use special caution in households where children are present. The television is not suitable for children under 4 years old to operate.
• Power supply cords should be routed safely to prevent dangers due to damaged cords.
• The mains plug is the main disconnect method, so it should be easily accessible and not be obstructed during use.
• To avoid fires, no naked flame sources such as lit candles or burning incense should be placed onto the casing of the television.
• Do not pull the plug out of a power outlet by pulling on the power cable. Always grasp the plug and pull. Never touch the plug with wet hands.
• An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits.
• When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.
• Always turn the set off when it is not being used. Unplug the television from the power outlet when it will not be used for a long time or when there is an electrical storm. Never touch the antenna cable during a lightning storm.
• Excessive volume from earphones and headphones can cause permanent hearing loss. Always monitor the volume of noise from these devices, especially when children are using them.

 

Installation Safety

 

• Ventilation should not be impeded or limited by covering the ventilation slots with items such as newspapers, tablecloths, curtains etc. At least 10cm of space should be left around the apparatus for sufficient ventilation.
• The television should be situated away from heat sources such as radiators, heaters, stoves or other products that produce heat.
• Place the television in a position where the screen is not exposed to direct sunlight. It is best to have soft indirect lighting while watching and you should avoid a completely dark viewing environment and reflections to avoid eye fatigue.
• Keep the product away from high magnetic fields (such as near an amplifier speaker) to avoid affecting the tint.
• Do not place the television on an unstable table, stand or shelf. The set may fall, causing serious injury as well as damage to the television itself. If moving the television on a cart, move the unit with care as sudden stops and starts may cause the television to overturn.
• Do not place this television near water, for example near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a damp basement etc.
• When moving the television to a warm location from a cold location, allow some time for any dew or condensation inside the television to evaporate fully before you turn the unit on.
• To prevent injury, the television must be securely attached to the floor/wall in accordance with the supplied installation instructions.

 

 Cleaning Precautions

 

• Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Use a soft, damp cloth.

 

 

 

Please note, this manual applies to the following TVs only:

Kogan 50" 4K HDR LED TV (Series 8 JU8100)	KALED50JU8100VA
Kogan 55" 4K HDR LED TV (Series 8 JU8100)	KALED55JU8100VA