Quick Access Guide
- Always unplug the TV before cleaning or moving it.
- Do not allow children or pets near the TV.
- Never allow your TV to come into contact with water.
- Place the TV on an even level surface.
- Place the TV away from any sources of heat or vibrations.
- Make sure there is enough space around the TV for airflow, do not rest items on the TV.
- Clean using a dry microfiber cloth only - do not use water or chemicals.
Please be sure to thoroughly read all of the Safety and Warnings for this TV, at the end of this manual.
Assembly & Installation
The first step to get your new TV set up and ready to watch is attaching the legs to the TV, or mounting your TV using a wall mount.
Before attaching/detaching the stand, or wall mounting, be sure to turn the TV off and unplug the power cable, and always be careful not to place pressure on the screen to avoid damage.
To assemble your TV simply:
- Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen.
- Attach the stand to the bottom of the TV using the included screws.
Depending on the size of your TV, the legs will be slightly different.
If you would prefer to wall mount your TV, you can skip installing the legs and follow the wall mounting steps outlined below the stand assembly.
Note: The diagram above is for illustration purposes only and the actual appearance of the product may differ slightly.
- Remove the TV stand screws.
- Remove the stand from the TV.
- Secure the wall mount bracket to the back of the TV using four large screws. Follow the installation instructions of the TV mount itself
- The diagram above is for illustration purposes only and the actual appearance of the product may differ.
- Confirm that your wall has the strength to withstand the weight of the TV.
- Be careful not to scratch the panel and TV cabinet when you fasten the screws to the TV.
Connecting Your TV
Now that your TV has been assembled, it is time to get it connected.
The Kogan Smarter TV supports a number of external connections, such as Digital TV, the internet, USB drives and external devices such as DVD players.
For the location of each of the ports on your specific TV, please see the below photos:
|Important: make sure all relevant equipment is connected properly before connecting the unit to a wall power socket and turning on power.|
Basic Function and Navigation
Once your TV is set up and connected, turn it on by pressing on the remote control or the POWER button on the back of the TV.
To navigate your TV, you have the option of using the included remote control, a suitable universal remote control, or even a USB keyboard.
As well as the external button, you can control your TV using the included remote.
To install new batteries into this remote, you must first depress the button at the end of the remote.
Whilst you are doing this, slide your nails between the back panel of the remote and the remote body.
The entire rear panel of the remote should then come free. Please see the following images demonstrating this:
If you have attempted inserting new batteries in your remote, and the TV is not responding, please view the short article "My remote is not working" for steps to test the remote after you have installed new batteries.
The function of each of the buttons on the TV remote are outlined below:
|1||MUTE||Mute or restore the sound.|
|2||POWER||Turn the TV on or off.|
|3||VOICE||Start talking to Google Assistant on the TV.|
|Number Buttons (0~9)||Choose the channel directly or input a number.|
|5||INFO||Show detailed information.|
|6||LIST||Access the channel list.|
|7||MENU||Access the main menu.|
|8||HOME||Return to the home page.|
( ▲ / ▼ / ◄ / ► )
|Navigate the menu to select the content you need.|
|10||OK||Confirm or enter the selected content.|
|11||EXIT||Exit the current operation.|
|12||BACK||Exit the current menu.|
|13||Google Play||Access Google Play.|
|15||GUIDE||Access the EPG interface in DTV mode.|
|16||Volume Up/Down (VOL +/-):||Increase or decrease the sound volume.|
|17||Program Up/Down (^/v)||Change to the next or previous program.|
|19||SOURCE||Select the input source.|
|20||Subtitle||Turn subtitles on or off where applicable.|
USB Play Control Buttons
|22||Colour Buttons (RED/GREEN/YELLOW/BLUE)||Execute the prompt function in a specific mode.|
|23||I/II||Select the sound output type depending on the broadcasting program.|
|24||FAV||Access the list of favourite programs.|
|25||AD||Turn audio description on or off.|
First Time Setup
When you switch on the TV for the first time, the First Time Setup menu will be displayed on the screen, as illustrated below.
- To set up your new TV, first, select your preferred Language.
- You can then proceed with standard setup or choose to set up with your phone/tablet depending on your preference.
Setting up the TV with a tablet or phone
- If you would like to set up your device using a tablet or phone, locate the Google App on your handset or tablet. Alternately, you can skip to WiFi Connection.
- Follow the prompts to locate your device.
WiFi Connection and Google account.
- If you would like to set up the unit using your remote rather than a tablet or phone, you will be prompted to connect to a WiFi network. Navigate to the name of your Wireless Network from the options:
- Input the user name and password for your Wireless Network, and if the credentials are correct, after a few seconds your TV will be connected.
- Next, link the TV to your Google account to get the most out of your TV.
- You can add your account using a phone or computer, or your remote.
- If you choose to use an external device to connect, you will be prompted to use a code on an external device:
- If you do not wish to use a tablet or computer, you can certainly set up the unit using the remote directly:
- You will be prompted to read and accept Google's Terms of Service:
- Providing access to your location allows some apps to function better, and provide localised content, but the TV will still function if you would rather decline this setting.
- Agreeing to share Android's diagnostics is not necessary, you may choose yes or no based on your preference.
- Next, name your device so that it is easy to find when connecting from other devices, we will name this device Living Room TV, but you may choose any name that will be easily recognisable.
- Once you have named your unit, it will automatically begin searching for Bluetooth devices.
Pairing the Remote with TV
- Press and hold the Left + Home buttons on your remote to enter pairing mode.The LED at the top of the remote will flash green.
- Locate your remote on the TV, which should be titled TV BLE Remote. Press OK on the remote to pair with the remote once detected.
- The hardware buttons on the bottom of your TV can be used to navigate the TV prior to pairing where necessary. To locate the hardware buttons on your TV, please view the Basic Functions section of the manual.
- You remote will still have basic functionality using the inbuilt IR blaster, but connecting via Bluetooth allows you to use Google Assistant with your remote.
- Once your remote is paired, confirm the country the device will be utilised in and the region:
- Now that the region is set, we will choose our TV source. Select DTV, short for Digital TV, as analogue TV has been switched off in Australia and New Zealand.
- Make sure you have connected your Antenna cable to the unit, and select "Scan" to find channels:
- The TV will take a moment to locate all of the channels in your area.
- Once the TV has scanned for channels, there are some final details showing the features that an Android TV can provide:
- Press the OK button on your remote to progress to the next page. Continue to do so until you reach the following page:
- Select Done by pressing the OK button, your new TV will finalise the set up:
Press OK once more to access the Home Screen of your TV.
The Home Menu
If you have completed all of the previously outlined steps, your TV is ready to use. Access the TV home menu by pressing the Home button on your remote.
Here you have quick access to all of the basic functions of your TV.
|1||Google Assistant||Click to interact with Google Assistant. Alternatively, press the Google Assistant button on your remote.|
|2||Search Using Google||Click to search Google using text.|
|3||Notifications||Notifications will remind you of system-critical information, such as low disk space, Google sign in or account errors, network connectivity issues, etc.|
Select the input source. Alternatively, press the Source button on your remote.
|5||Cookies||Access the widget functions of Bluetooth, E-Manual and so on.|
|6||Settings||Access the system settings menu.|
|7||Apps||This is a list of your favourited applications.|
|8||Play Next||Shows the program you are watching or about to watch. You can add the desired program by long pressing the OK button, then selecting "Add to Play Next".|
|9||Customize Channels||Add or remove the selected channel as you like.|
- A Google search can give you quick information from your home screen. If you do not want to use Google Assistant, you can do a regular Google search using text.
- Your notifications for your TV will show up here. For example, if the device is not connected to WiFi, you will receive a notification prompting you to connect to your network. In this menu, you can read, action, and close notifications as necessary.
- The inputs section provides access to all of the connected accessories and the inbuilt TV tuner. You can also access this menu by pressing the Source button on your remote.
Tip: If you have a large number of external devices, naming them can make your TV easier to navigate. To name your sources, navigate to Settings, and then "Inputs":
Click OK on the input you would like to name. A variety of pre-made options are available such as "Game Console", or you can choose a custom name for your source.
- Access the widget functions of Bluetooth, E-Manual and so on.
- Access the widget functions of Bluetooth, E-Manual and so on.
- Settings are located at the top right of the home screen:
- In the settings menu, there are a number of options and you can scroll up or down to view all of them:
- The apps screen shows the current Apps on the device and allows you to download more Apps by using the Google Play store. Please note: the below photo is an example showing some apps that have been downloaded from the App store, and your device will not have all of the apps below upon initial set up.
- Below your Apps bar on the home screen, you will see the Play Next bar. In the example below tubi, ESPN and Tune In have been added. To add an app to your Play Next bar long-press the OK button on the app you would like to add, then select "Add to Play Next".
- The customize channel menu allows you to modify the contents of your home screen, and add or remove the contents of your Play Next bar.
Playing Digital TV and Other Inputs
As well as streaming from a number of sources using apps on the TV, you can play audio and video from a wide variety of external sources.
To view and select your preferred input, navigate to Inputs from the home menu or press Source on the remote:
- Select Channels or DTV to watch live TV. The TV will need to be connected to a DTV antenna and tuned as outlined in the First Time Setup section of the manual.
- Select HDMI1, HDMI2, or HDMI3 to play from a device connected to an HDMI input.
- Select Composite to play from a device connected to the COMPOSITE input.
Whilst watching digital TV, there are a number of features to assist with navigating and recording channels.
From any channel, press Info or short press the Down Arrow to bring up information about the channel:
To access the Electronic Program Guide, press Guide on your remote, or press and hold the Down Arrow button:
Press either the Left or Right arrows, or the Program Up/Down buttons on the remote to change channels.
To pause TV, press the OK button.
Accessing Freeview Plus Catch-Up programs on your Smarter TV does not require the download of any application. To use Catch-Up TV, simply navigate to the channel that you wish to view previous programs from.
The channel will usually list all Catch-Up TV options in the top left of your screen with a corresponding coloured button. Pressing this coloured button, as highlighted in the image below, will open the entire Catch-Up guide available for this station.
From here, you can select any program available and it will stream the show to your TV. Some channels may not show the coloured prompts - in most cases, the red coloured button will access the guide.
System settings are available in the Settings app. Live TV Settings contains options for Video, Audio, TV, Setup and Parental (default password 0-0-0-0).
To play back media from USB, insert a USB flash drive. You will first see a notification with the option to browse or set up as device storage.
Select browse to view USB storage. You can also find USB storage under Inputs.
The TV can play back Video, Photo, Audio and Text media, to confirm which file types are supported, check the specifications of your TV.
|Why is my WiFi dropping out?||
Please ensure you have the latest update for your TV.
For more information, see SmarterTV WiFi Dropout During Standby
|Can I Browse the Internet on my Android TV?||Can I Browse the Internet on my Android TV?|
|Is My TV 4K? How do I set up 4K? Why Doesn't My 4K TV Look 4K?||Is My TV 4K? How do I set up 4K? Why Doesn't My 4K TV Look 4K?|
|Why is my TV not sharp / not bright / too bright / colours incorrect|
|Which Wall Mount is Right for My TV?|
|How do I connect to a Soundbar?|
If you have any problems with your television, please check the suggested solutions below, as these issues may be caused by improper adjustment/setup rather than a malfunction with the unit.
Poor picture and sound quality
No picture or sound in TV status
No sound or sound is too low at maximum volume
No colour, wrong colour or tints
Picture rolls vertically
Blurred or snowy picture, distorted sound
Remote control malfunctions
Image is not centred on the screen
Cannot access all Freeview channels
The TV is not booting correctly, freezing or otherwise behaving erratically.
If this has not rectified the issue, please refer to the 'TV Troubleshooting Guide' for further assistance.
Alternatively, you are welcome to contact our Support Team with any queries - please note that a photo or video of the issue can assist with identifying and resolving the issue.
|Note: ONLY use the firmware upgrade that matches the exact model number of your TV. Other firmware upgrades will not be compatible and may cause further issues. If you are unsure, you can find your model number on a label on the back of your TV.|
If you need to install a firmware update on your device, you may do so using "Over the Air Software Updates".
Your Kogan Smarter TV can be updated over the internet by accessing 'Settings' on the home screen, navigating to 'About' -> 'System Update' and selecting 'Check for Updates'.
Alternatively, you can install the firmware on your device manually.
Please refer to the Kogan TV Firmware Installation Video for information on how to complete this.
The firmware files for the SmarterTV range can be found below:
As well as this user manual, these TV's also have a built-in E-Manual in the event that you should require any further information about the TV's functions.
To access the E-Manual, navigate to the home page by pressing the Home button.
On the Home screen, E-Manual is listed in the applications towards the top of the screen. Navigate to the application using the arrows on your remote and then press OK to enter E-Manual.
Navigating the application can be done using the arrows on the remote and pressing OK to enter a selected section.
To return to the previous page press BACK on the remote.
To exit the E-Manual press EXIT or the HOME button on the remote to return to the HOME screen.
Refer to the video below for a visual guide on using the E-Manual application.
Kogan 32" SmarterTV™ LED TV
Kogan 40" SmarterTV™ LED TV
|Speakers||2 x 6W||2 x 8W|
|VESA Wall Mount Pattern||100 x 100||200 x 200|
|Without Stand||723 x 423.6 x 86mm||898.7 x 516.4 x 87.4mm|
|With Stand||723 x 460 x 164.1mm||898.7 x 553.1 x 196.7mm|
|Refresh Rate||60Hz||60 Hz|
|Resolution||1280 x 720||1920 x 1080|
|Response Time||8ms||9.5 ms|
|USB Media Playback Formats||AVI, ASF/WMV, MP4, OGM, MKV, MPEG, TS, GIF, PNG, BMP., JPEG||MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP|
|Standby Consumption||< 1 W||< 1 W|
User manual for:
Safety and Warnings
Handle with care and inspect regularly to ensure the product is in good working order.
If this product, power supply cord or plug shows any signs of damage: stop use, unplug the product and contact Kogan.com support.
- Avoid heat, direct sunlight and exposure to rain or water.
- Never attempt to service the TV yourself, contact Kogan or Dick Smith support if you require assistance.
- In the event of smoke, strange noises or a strange smell from the unit, you should follow these steps:
- Turn off the unit immediately.
- Disconnect the power plug from the power outlet.
- Contact the Kogan customer support team. Never attempt to make repairs yourself.
- Do not pull the plug out of a power outlet by pulling on the power cable. Always grasp the plug and pull. Never touch the plug with wet hands.
- Always turn the set off when it is not being used. Unplug the television from the power outlet when it will not be used for a long time or when there is an electrical storm. Never touch the antenna cable during a lightning storm.
- Excessive volume from earphones and headphones can cause permanent hearing loss. Always monitor the volume of noise from these devices, especially when children are using them.
- Ensure that the TV is placed in a position which allows free flow of air. Do not cover any ventilation openings on the back cover.
- Always ensure the power cord is routed safely away from danger and is not in a position in which it could become a tripping hazard.
- The television should be situated away from heat sources such as radiators, heaters, stoves or other products that produce heat.
- Place the television in a position where the screen is not exposed to direct sunlight. It is best to have soft indirect lighting while watching and you should avoid a completely dark viewing environment and reflections to avoid eye fatigue. Keep the product away from high magnetic fields (such as near an amplifier speaker) to avoid affecting the tint.
- Do not place the television on an unstable table, stand or shelf. The set may fall, causing serious injury as well as damage to the television itself.
- Do not place this television near water, for example near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a damp basement etc.
- Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Use a clean, dry, microfiber cloth.
A .pdf version of this manual is unavailable, however, you can print out this webpage if you would prefer a hardcopy. If you require any assistance, please feel free to contact our Support Team via your Kogan.com account.