4K HDR represents the bleeding edge of visual reproductive technology, as it is only with the newest generation of consoles that 4K @ 60Hz is now possible, offering previously untold lighting and visual effects to enhance your gaming experience.
As 4K HDR is still an emerging standard, we expect more of our products to support this protocol as it is developed for the wider market.
Many of our current TVs will allow you to play games in 4K @ 60Hz, but there may be settings that require adjustment both on your console and the TV.
You can ensure your TV is 4K HDR-ready by following these steps:
- Utilise a "Premium Certified", or HDMI 2.0-compliant cable
- Connect your console to the HDMI 2.0 port on your TV, if there is one - this will typically be HDMI port #1
- Check your TV's settings to ensure that EDID 2.0 or later is enabled. This may also be displayed as the HDMI 2.0 format, which you would need to set to Enhanced - What is HDMI-EDID?
- Set your TV's Picture to Game Mode to minimise input lag
- Confirm your TV supports HDCP 2.2 - you can determine this from the product manual
- As a last resort, try disabling HDMI CEC on the HDMI input you are connecting your console to
EDID/HDMI 2.0 successfully enabled, as shown on a JU8100VA model
For further assistance in confirming your TV's setup, please refer to the following article:
Is My TV 4K? How do I set up 4K? Why Doesn't My 4K TV Look 4K?
While the Xbox One S will playback Blu-Ray discs or other 4K media at 60Hz, the S does not natively support gaming in 4K @ 60Hz, and will instead "upscale" a 1080p image to the full 3840 x 2160 resolution.
This will usually produce a better picture quality than a native 1080p image, but will still not be as clear or detailed as a native 4K image.
Only the Xbox One X will allow for 4K gaming @ 60Hz natively, and whilst most titles for Xbox One do support 4K HDR, the inclusion of this is dependant on the developer.
- Access the System menu from your Xbox dashboard
- Select Settings > Display & sound > Video output.
- Under the Advanced column, choose Video fidelity & overscan.
- In the Display column, ensure that Auto-detect (Recommended) is selected. 4K isn't available when HDMI or DVI is manually selected.
You can find more details on Microsoft's 4K HDR troubleshooting guide here: https://support.xbox.com/en-US/xbox-one/console/troubleshooting-4k-and-hdr-on-xbox-one
Like the Xbox One S, only the PlayStation 4 Pro will support HDR gaming content, but the inclusion of this graphical setting is more dependent on the game that is being played.
Only certain PlayStation 4 games will support 4K @ 60Hz, though this list is growing over time as more publishers embrace this technology.
You will need to ensure your console has been updated to system software 4.0 or later for HDR content to be usable.
It will also be necessary to turn on HDR from the game's settings menu, as this will not be enabled by default.
- Access the Settings menu from your PS4's dashboard
- In the System Information tab, make sure HDCP is checked.
- Navigate to Sound and Screen > Video Output Settings.
- Check the onscreen messaging to ensure your TV is HDR capable.
- In the Video Output Settings menu, set the HDR and Deep Color output settings to Automatic.
Though this will only show the TV's display mode as 4K @ 60Hz, if your TV is capable of supporting HDR and you have set this to Automatic, this will automatically enable once you launch an HDR-capable game as shown below:
Sony's guide to HDR on the PS4 can be found on the following link: https://support.playstation.com/s/article/PS4-How-to-get-HDR?language=en_US