Kogan 10,000 BTU Portable Air Conditioner - (KAPORAIR10GA) - Manual – Kogan.com Help Centre

Please handle this product with care and inspect it regularly to ensure it is in good working order.

If the product, power supply cord or plug shows any signs of damage: stop use, unplug and contact Kogan.com support.

Instruction Guide

Precautions

This air-conditioner is intended for household use only. Not suitable for use in commercial or industrial surroundings.
This air-conditioner should only be used indoors in a dry environment. Do not use air-conditioner outdoors under any circumstances.
Do not place or store objects around the air-conditioner. Air must be able to flow freely around the unit.
Do not place anything on top of the air-conditioner.
Do not operate the air-conditioner with wet hands or in a damp environment.
To clean the air-conditioner, wipe it with a soft cloth. Do not use wax, thinners or any other cleaning agents.
Clean the filter regularly. Once every two weeks is recommended.
Do not drink the water from the condenser that the air-conditioner discharges.
If you will not be using the air-conditioner for an extended period of time, unplug the power cord.
There are no user-serviceable parts inside the air-conditioner. All maintenance must be done by a Kogan.com technician or a suitably qualified repair service.

Important Safety Tips

Do not use damaged power cords or plugs. Do not plug the air-conditioner into a loose power outlet.
Before use, ensure that the voltage supply matches the requirements of the air-conditioner.
Do not attempt to modify or extend the power cord.
Do not handle the plug with wet hands. This may lead to electric shock.
When unplugging the power cord, hold the plug itself and remove. Never pull on the cord itself to unplug an electrical device.
Do not operate the unit by turning the power supply on or off at the wall, nor by simply plugging and unplugging the power cord.
Turn the air-conditioner off before unplugging the unit.
Do not share a single power outlet with multiple high demand electrical appliances.
Keep air-conditioner away from heat sources and keep it out of direct sunlight.
If the air-conditioner starts to emit a strange noise, odour or smoke, switch the unit off immediately and disconnect the plug from the power socket. Contact the Kogan.com customer support team for further information.
Do not place heavy objects on the power cord.
Do not place fingers or objects into the air outlet.
Do not allow water to enter the air-conditioner. If water does get into the unit, turn it off and disconnect the plug from the power socket immediately.
When cleaning or moving the air-conditioner, turn it off and unplug it.
Do not allow children to play with the air-conditioner. When children are nearby, adult supervision is required to ensure they do not play with the unit in any manner.

Usage Notes

The air-conditioner must be placed on flat even ground and kept vertical to ensure the normal operation of the compressor.
There must be at least 50cm of space maintained between the air-conditioner and surrounding objects/walls.
Do not use the air-conditioner near fuel or other flammable liquids.
Do not use aerosol sprays or other solvents near the air-conditioner, as it may cause plastic deformation or even damage the electrical components of the unit.

Product Layout

1 - Control Panel	15 - Lower Air Duct
2 - Horizontal Louvre	16 - Cord Winding Hook
3 - Vertical Louvre	17 - Drain Cap
4 - Air Outlet	18 - Evaporator Filter Mesh
5 - Vertical Louvre Connector Lever	19 - Evaporator Filter Frame
6 - Caster	20 - Radiating Fine Mesh
7 - Top Casing	21 - Condenser Filter Mesh
8 - Horizontal Louvre Connecting Lever	22 - Condenser Filter Frame
9 - Main Vertical Louver	23 - Base Plate
10 - Front Casing	24 - Remote Control
11 - Handle (plus remote control storage)	25 - Hose Adapter Connector
12 - Back Casing	26 - Heat Exhaust Hose
13 - C Shape Bracket for Head Exhaust Hose	27 - Heat Exhaust Hose Window Assembly
14 - Power Cord	28 - Window Sealing Board Assembly

Control Panel

Functions Setting

This portable air conditioner has three functions: cooling, dehumidifying and fan. The fan has two speeds: high speed and low speed. You can set the temperatures between 16°C - 30°C and set a 24-hour timer.

Buttons

There are six keys on the control panel: POWER, Mode, Fan Speed, Timer, UP and Down

Power Button
Press to turn air-conditioner ON or OFF.

Mode Key
Set the cooling, dehumidifying and fan modes when the unit is working or during the timer-on sequence.

Fan Speed
Press to select between high and low air speeds.

Timer
When the unit is operating, you can press this to set a time for the unit to turn itself off. Once the time set has passed, the unit will automatically shut down. If this button is used while the unit is not operating, it serves as a timer that will count-down until the unit turns itself on automatically. Once a timer has been set, the Timer indicator light will be on.

Up/Down Button
Press this two key set to set the desired room temperature (each press up or down will shift the setting by 1°C), and it can also be used to set the timer in Timer mode. If you wish to switch between °F and °C measurements, press both the UP and DOWN buttons together.

Sleep Mode
Under cooling mode, press "Timer" + "Down" or "sleep" button on the remote control to enter "sleep mode", which will lock the fan speed mode to LOW. The setting temperature will increase by 1°C every two hours and after four hours, the temperature will stay unchanged.
Pressing the "UP" or "DOWN" buttons can adjust setting temperature.
Press the "Timer" button and "DOWN" button or "Sleep" button on the remote control or switch to other modes to cancel sleep mode.

Product Usage

Placement

Leave the air-conditioner in an upright position for at least 2 hours before use. If possible keep the unit upright at all times.
Place the air-conditioner on a flat floor near a window
To maintain good air circulation and obtain the optimum air- conditioning performance, ensure there is 50cm of space around the unit.

Installation

Installation of the C Shaped Bracket

Take the C shaped bracket out from the exhaust hose and remove the plastic bag.
Align the rotary hole on the bracket with the rotation shaft point and slide it around until it meets up with the snap joint. When the bracket cannot be rotated any further due to the slide guard, then the bracket is in place.
If the bracket is not sliding smoothly through the rotation shaft, do not force it. Instead, rotate it back out of the rotation shaft and try to align them again.

Installation of the Heat Exhaust Hose

Pull the end of the heat exhaust hose apart by several segments.
Hold the end handle of the C shape bracket of the heat exhaust hose in your left hand, and the heat exhaust hose adaptor connector in your right hand. Put one end of the heat exhaust hose that has been pulled apart onto the snap lock of the lower air duct, then press the C shaped bracket with your left hand with some force until the C shape bracket clips the snap joint of the back casing.
Notes:
a) The end of the heat exhaust hose must reach one step inside the bottom of the lower air duct.
b)The few turns at the end of the heat exhaust hose must be snapped into the snap lock of the lower air duct bottom.
c)The C shape bracket that clips the heat exhaust hose must clip the back casing and the heat exhaust hose firmly.
Hold the unit with one hand and the heat exhaust hose adaptor connector with another hand, or have someone assist you, while gently pulling the exhaust hose to extend the length if required.

Installation of the Window Sealing Board Assembly

Half open the window and mount the window sealing board assembly onto the window, either vertically or horizontally as is suitable (as shown below).
Slide the backing of the window sealing board out as required until the two ends of the sealing board come into contact with the window frame, then fasten the parts of the assembly into place with screws.

Hinged Window Attachment Assembly (Not Included)

Please note: This is not included with the Air Conditioner and must be purchased separately.

Step One: Apply the hook-and-loop strips to the inside of your window frame.

Step Two: Apply the hook-and-loop strips to the window frame as shown, ensuring that the window will be able to close properly.

Step Three: Attach the window seal to the hook-and-loop strips, making sure that the strips do not leave gaps for air to exit/enter.

Step Four: Position the zipper opening to suit where you intend for the air-conditioner outlet to be placed. Open the zipper enough to allow the outlet to fit, then close the zippers tightly around the outlet to form a seal.

Removal: To remove the window seal, simply remove the air conditioner outlet, then firmly pull on one end of a sealed section to disconnect the hook-and-loop strips. You can then close your window as normal.

Installation of the Unit

Move the air conditioner with the heat exhaust hose assembly installed near the window, keeping the unit at least 50cm away from the walls and other nearby objects.
Snap the flat end of the heat exhaust hose short connector into the elliptical hole in the window sealing board assembly (as shown below).

Note: The flat end of the heat exhaust hose must be in position. The heat exhaust hose should be kept as Short and free of bends Possible for the maximum efficiency.

The length of the exhaust hose is 270mm-1500mm long. This length is determined based on the specification of the air-conditioner itself. Do not extend or replace the hose with another one of different specifications as this may affect the function of the air-conditioner. The exhaust must be smooth and unobstructed. The air-conditioner may overheat if the exhaust is not vented properly.

Remote Control

Before using the remote control, please install the batteries correctly. The steps to do so are as follows:

Slide the battery cover on the back of the remote control open.
Insert 2 batteries into the battery compartment, ensuring that the polarities match the markings on the inside of the compartment.
Slide the battery cover back into place.

Battery Notes:

The remote control only uses alkaline batteries. Do not use rechargeable or any other types of batteries.
When replacing the batteries, replace both at the same time. Do not mix old and new batteries.
If the air-conditioner and remote control are not being used for a long time, remove the batteries from the remote control.

Battery Warnings:
If there is a battery leak, do not touch the battery with your bare hands.
Chemicals inside the battery may cause burns and other health hazards; if the battery liquid flows through onto your skin or clothing, rinse with water immediately; if it gets into your mouth, gargle with water and go straight to a hospital for urgent examination.

Protection Functions

Antl-Freeze Protection Function

Upon cooling, after the compressor has been operating for more than 10 minutes and the pipe temperature gets to 2°C or below continuously for 20 seconds, the compressor and water pumping motor will turn off and the LED display will show E4. The unit will initiate the anti-frost protection function and all buttons will be inactive (except for the OFF button). Once the pipe temperature rises to 8°C or above, the protection function will cease and the unit will meet the requirement for 3-minute delay protection of the compressor.

Full Water Protection Function

When the water in the water tray exceeds the alarm level, the unit will sound an alarm automatically and the full water indicator will illuminate. In this case, you will need to drain the condensate from the unit, otherwise, the unit will shut down automatically after the buzzer has sounded 5 beeps. (For more information regarding draining the tank, see the section "Drainage Method").

If the unit is not shut down manually, the unit will be restored to the previous operating status automatically once the water is fully drained. Otherwise, the power can be restored and the unit usage can resume.

Delay Protection Function of the Compressor

This unit offers restart protection for the compressor. The compressor may start immediately upon first use, however, if it has been running and shut-down for any reason, a 3-minute delay will be enforced before the compressor can then be started up again.

Cleaning and Maintenance

Manual Drainage Method

Once the unit shuts down with a full water tank, turn the power off on the unit and then unplug the power plug.
If required, carefully move the air-conditioner to a location where it will not matter if water accidentally splashes onto the floor.
Put a large pan, bowl or another receptacle suitable for catching water below the water outlet at the back of the unit.
Screw the drain cap off and unplug the water plug as shown below. Allow the water to flow from the unit into the receptacle. As the water flow lessens, slightly tilt the unit backwards to assist in getting as much water out as possible.
If the receptacle being used cannot hold the entire contents of the water tank, you can block the water outlet with the plug to stop the water flow while the receptacle is emptied and replaced.
Once the water is fully drained, insert the water plug and then screw the drain cap back on tightly. Be sure to only turn the unit on again once the plug and cap are in position, or else the condensate from the unit will drain out onto the floor or carpet.

Continuous Drainage Method

Unscrew the drain cap in the direction shown by the arrow above and unplug the water plug.
Insert an OD 13mm PVC drain hose (not supplied) 8mm-10mm into the water outlet.
Connect the drain hose to a household drain or allow the end to access outside the house where the water can harmlessly drain away.

Notes:

The drain hose must be installed when there is no water already in the tank.
The Air Conditioner is self evaporative, so the cooling function works best when water can circulate around the condenser and assist in cooling. For this reason, do not use the continuous drain method whilst the device is in "cool" mode, as it needs water to function at its best. No water needs to be added manually.
Put the drain hose in an inaccessible location at a height not above the water outlet itself, ensuring that the drain hose is not bent excessively.
When continuous drainage is being employed, be sure to store the drain cap and water plug in a safe location.

Surface Cleaning

Remove plug from the power supply.
Wipe with a soft cloth. Do not use any cleaning agents or rubbing alcohol on the surface as it may cause damage.
Do not let any liquids get into the internal parts of the air-conditioner.

Filter Screen

It is recommended that you clean the filter screens once every two weeks. If the air quality if poor, then more frequent cleaning may be required. If the filter becomes clogged with dust, the effective operation of the unit will be reduced. Screen cleaning steps are as follows:

Hold the frames by the grip positions on the evaporator filter frame and the condenser filter frame and pull the frames out gently in the direction shown by the arrow, as shown below left.
Hold the mesh frames by the grip positions as shown below right to remove the filter mesh.
Note: when taking the filter frame or filter mesh out, apply a nice even amount of force to avoid twisting or damaging the frames. Be sure to take out the filter frame first, followed by the filter mesh.
Put the evaporator filter frame, condenser filter frame and the mesh frames into warm water (about 40°C) to which a neutral cleaner has been added for cleaning, the dry them in the shade.

Installing the Filter Frames and Filter Mesh

Note: be sure to install the filter mesh first, then the filter frame.

To install the evaporator filter mesh and condenser filter mesh, point the back end of the filter mesh towards the socket, then push the filter evenly and gently into the socket.
Note: install the filter mesh in the reverse order of removal. The filter mesh must be installed into place, or else the filter frame will not be installed correctly.
To install the evaporator filter frame and the condenser filter frame, point the back end of the filter frame towards the socket, then push the filter evenly and gently into the socket.

Moving the Unit

To handle or move the unit, hold the top of the air outlet on the front casing with one hand and the handle position at the top of the back casing with the other hand and move the unit, allowing it to remain in the upright position.

Do not hold the horizontal louvre by hand.
Leave the unit upright when handling or moving it.
To hand or move the unit, drain the water in the unit first to prevent the water in the unit from flowing out onto the ground or carpet.
If the remove control is being stored in the handle cavity, remove it first.

Seasonal Maintenance

If the air conditioner will not be used for a long time, the maintenance steps are as follows:

Unplug the unit from the power socket.
Unscrew the drain cap, then unplug the water plug and drain all of the water out of the tank.
Plug the unit back into a pocket socket, turn the unit to air circulation mode with low fan speed and leave it running in this mode for at least 8 hours to ensure the interior of the unit completely dries to prevent mould.
Turn the unit off, unplug the power plug, wrap the power cord around the cord-winding hooks, insert the plug into the universal jack at the back of the unit, then replace the water plug and the drain cap.
Remove the heat exhaust hose assembly and store it safely.
Note: to remove the heat exhaust hose assembly, hold the handle of the C shaped bracket on the heat exhaust hose and pull outward. Rotate the C shaped bracket clockwise once the bracket is separated from the snap lock position.
Cover the air conditioner with a plastic bag such as a garbage bag, then store it in a dry location.
Remove the batteries from the remote control.

When resuming use after a long break, check the integrity of the power cord and plug. If there are cracks or breakages, do not use the air-conditioner. Ensure that the water plug and filter screens are both correctly installed.

Common Failures & Diagnostics

Intelligent Failure Detection

Error Code	Multi-Function Testing
El	Coil temperature sensor failure
E2	Indoor temperature sensor failure
E4	Anti-freeze protection: when the coil temperature is below 0°C, the whole machine will stop. When the coil temperature rises back up to 8°C or higher, the anti-freeze protection will cease and the unit will resume working.

Breakdown Maintenance

The following table lists the common failures and the maintenance methods for the portable air conditioner. When the unit runs abnormally, the following table may help diagnose the issue and suggest a resolution method. If the issue cannot be resolved, please contact the Kogan.com customer support team.

Problem	Possible Cause	Solution Suggestion
Air-conditioner does not work.	No Power	Check power socket is plugged in and turned on.
	Screen displays "FL"	Check that water tank isn't full of water.
	The off-timer function is activated.	Restart unit again once it has been turned off for 3 minutes.
Air-conditioner doesn't seem to be effective.	Direct Sunlight	Close curtains.
Air-conditioner doesn't seem to be effective.	Doors and windows are open, or there are too many people or heat sources.	Close doors and windows, and remove any non-essential heat sources.
	Air-inlet or outlet is blocked.	Remove the blockage.
Air-conditioner is	The air-conditioner base is not	Place unit on a flat, solid surface.
noisy.	located on a flat surface.	Place unit on a flat, solid surface.
The compressor is not working.	Compressor delay protection has been activated.	Wait for 3 minutes, then restart the air- conditioner once it's temperature has been reduced.

Specifications

Power: 220-240V AC, 50Hz