|The information below applies to Freeview Plus, for information about Freeview, or free-to-air TV, reception issues, please see this page instead.|
Freeview Plus is a service provided via aerial and internet providing access to catch-up TV for free-to-air channels.
There can be some variation in the services available depending on your location. Some regional areas of Australia may not have access to channels that would otherwise be available in Metro areas, such as 10Play and 7Plus.
Whilst they are always looking to ensure that their applications are compatible with most platforms, this is, unfortunately, out of our control.
This also applies to the Electonic Programming Guide (EPG), as this service is also provided by Freeview.
You can see the services available in your area by clicking the following link and entering your postcode:
Note: Freeview Plus is not available on all TVs. Check your listing for Freeview Compatibility.
Accessing Freeview Plus
Accessing Freeview Plus Catch-Up programs on your Smart TV does not require the download of any application, however, it does require both an internet and antenna connection.
This is due to the on-demand programs requiring internet to stream, and the necessary step of navigating to the program via the antenna connection to access Freeview.
To use Catch-Up TV, simply navigate to the channel that you wish to view previous programs from.
The channel will usually list all Catch-Up TV options in the top left of your screen with a corresponding coloured button. Pressing this coloured button, as highlighted in the image below, will open the entire Catch-Up guide available for this station.
Note: This prompt may take a few minutes to appear, do not worry if this is not instant.
From here, you can select any program available and it will stream the show to your TV. Some channels may not show the coloured prompts - in most cases, the red coloured button will access the guide.
Not all TVs are Freeview Plus compatible. Check your listing for Freeview Plus Compatibility.
If you are able to connect to Freeview but are having issues with the quality or speed of streaming, this may be indicative of a poor internet connection.
If you are using Wi-Fi, please use an ethernet connection instead if possible, or view our Wi-Fi Troubleshooting Steps for tips.
Please note, Freeview Plus access varies depending on your location.
There are some 'blackspot' areas that cannot access Freeview. Please visit the Government's MySwitch website to find out if you live in a blackspot area.
If so, you may need to access free-to-air TV via the Government's satellite service which provides Freeview to viewers in regional blackspot areas.
For further Freeview Support, feel free to access the Freeview Support Page here or contact our Support team via your Kogan.com account.