Overview
LED Indicators
| LED | Status | Indication | ||
| 1 |  |
Power | On | Power is on |
| Off | Power is off | |||
| 2 |  |
DSL | On | DSL synchronization is complete |
| Flashing | DSL synchronization is in progress | |||
| Off | DSL synchronization failed | |||
| 3 |  |
Internet | On | Internet connection is available |
| Off | No internet connection | |||
| 4 |  |
Wireless 2.4GHz | On | The 2.4GHz wireless radio band is enabled |
| Flashing | The router is transmitting or receiving data via 2.4GHz band | |||
| Off | The 2.4GHz wireless radio band is disabled | |||
| 5 |  |
Wireless 5GHz | On | The 5GHz |
| Flashing | The router is transmitting or receiving data via 5GHz band | |||
| Off | The 5GHz wireless radio band is disabled | |||
| 6 |  |
WPS | On/Off | Turns on when a WPS synchronisation is established and automatically turns off about 5 minutes later. |
| Flashing | A wireless device is trying to connect to the network via WPS. This process may take up to 2 minutes. | |||
| 7 |  |
WAN | On | A device is connected to the WAN port |
| Flashing | The WAN port is sending or receiving data | |||
| Off | No device is connected to the WAN port | |||
| 8 |  |
LAN | On | A device is connected to the LAN port |
| Flashing | The LAN port is sending or receiving data | |||
| Off | No device is connected to the LAN port | |||
| 9 |  |
USB | On | The USB device is ready to use |
| Flashing | USB device is being identified, or data is being transferred | |||
| Off | No USB device is plugged into the USB port |
Connecting to nbn™
Prior to setting up your modem, ensure your nbn™ service has been activated.
1. Connecting to your power supply
Connect one end of the power adapter to your Kogan Internet Modem and the other end to a power outlet and switch this on.
2. Set up your nbn™ broadband connection
For FTTP (Fibre to the premises) and HFC connections:
You'll need to connect your Kogan Internet Modem to the NTD (nbn™ connection box) in your home.
For FTTP connections:
Connect the ethernet cable (the one with the blue ends) into the blue WAN port of your Kogan Internet Modem and the other end into the first UNI-D port on your NTD which nbn™ have installed. This port can be found on the bottom of the NTD.
For HFC connections:
Connect the ethernet cable (the one with the blue ends) into the blue WAN port of your Kogan Internet Modem and the other end of into the UNI-D port on your NTD which nbn™ have supplied. This port can be found on the bottom of the NTD.
For FTTN connections:
Connect one end of the grey telephone cable directly into your telephone wall socket, and the other into the grey DSL port on the Kogan Internet Modem.
3. Setting up your Wi-Fi
Connect your compatible Wi-Fi devices to the Wi-Fi network name (the SSID) using the wireless key (Wi-Fi password) from the label underneath your Kogan Internet Modem.
You may also choose to change the default Wi-Fi network name and the wireless key to make them easier to remember. You can do this through the Kogan Internet Modem dashboard.
Advanced Settings
Your Kogan Internet Modem also comes with a dashboard which allows you to change your network name and wireless key (password) details, and manage advanced internet and Wi-Fi settings.
Once connected to your Kogan Internet Modem, you can access the dashboard by heading to http://tplinkmodem.net and using the login details from the label underneath your modem.
Troubleshooting Tips
If you are experiencing difficulties connecting via Wi-Fi or when using an ethernet cable, please try to perform a power cycle with the following steps:
- Power the device off and unplug the power cable.
- Check that all other cables have been plugged in correctly.
- After 2 minutes, reconnect the power cable and power the device on again.
- Wait for the internet light to turn solid green.
You can also view some common reasons for Wi-Fi issues here.
For any further information, you can access the help section at koganinternet.com.au/support.