Kogan ZU9010 4K LED SmarterTV™ (Android TV™, Smart TV) - User Manual - (50", 58")

Note: This article applies to the following devices:

Contents

Safety and Warnings

General Safety Instructions

• Risk of electric shock. DO NOT OPEN! Do not attempt to service the television yourself, as opening or removing the covers may expose you to dangerous voltage or other hazards. Refer all servicing to the Kogan customer support team.
• To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The television should not be exposed to dripping or splashing and no liquid filled objects such as vases should be placed on the case.
• In the event of smoke, strange noises or a strange smell from the unit, you should follow these steps:

1. Turn off the unit immediately.
2. Disconnect the power plug from the power outlet.
3. Contact the Kogan customer support team. Never attempt to make repairs yourself.

• Never push objects of any kind into the set through the cabinet slots as they may touch dangerous voltage points or short-circuit parts that could result in a fire or electric shock.
• Never spill any liquids onto the set.
• Use special caution in households where children are present. The television is not suitable for children under 4 years old to operate.
• Power supply cords should be routed safely to prevent dangers due to damaged cords.
• The mains plug is the main disconnect method, so it should be easily accessible and not be obstructed during use.
• To avoid fires, no naked flame sources such as lit candles or burning incense should be placed onto the casing of the television.
• Do not pull the plug out of a power outlet by pulling on the power cable. Always grasp the plug and pull. Never touch the plug with wet hands.
• An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits.
• When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.
• Always turn the set off when it is not being used. Unplug the television from the power outlet when it will not be used for a long time or when there is an electrical storm. Never touch the antenna cable during a lightning storm.
• Excessive volume from earphones and headphones can cause permanent hearing loss. Always monitor the volume of noise from these devices, especially when children are using them.

Installation Safety

• Ventilation should not be impeded or limited by covering the ventilation slots with items such as newspapers, tablecloths, curtains etc. At least 10cm of space should be left around the apparatus for sufficient ventilation.
• The television should be situated away from heat sources such as radiators, heaters, stoves or other products that produce heat.
• Place the television in a position where the screen is not exposed to direct sunlight. It is best to have soft indirect lighting while watching and you should avoid a completely dark viewing environment and reflections to avoid eye fatigue.
• Keep the product away from high magnetic fields (such as near an amplifier speaker) to avoid affecting the tint.
• Do not place the television on an unstable table, stand or shelf. The set may fall, causing serious injury as well as damage to the television itself. If moving the television on a cart, move the unit with care as sudden stops and starts may cause the television to overturn.
• Do not place this television near water, for example near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a damp basement etc.
• When moving the television to a warm location from a cold location, allow some time for any dew or condensation inside the television to evaporate fully before you turn the unit on.
• To prevent injury, the television must be securely attached to the floor/wall in accordance with the supplied installation instructions.

 Cleaning Precautions

• Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Use a soft, damp cloth.

Overview

External Connections & Controls

Accessories

• Remote Control + Batteries
• Quick Start Guide
• Stand & Screws
• Power Cord

Remote Control

	1	VOICE(): Start voice searching by talking to the TV.
	2	POWER(): Turn the TV on or standby.
	3	MUTE(): Mute or restore the sound.
	4	Number Buttons (0~9): Choose the channel directly.
	5	CH LIST: Access the channel list.
	6	SOURCE: Select the input source.
	7	HOME(): Enter the home page.
	8	MENU: Access the main menu.
	9	OK: Confirm the selection.
	10	UP/DOWN/LEFT/RIGHT ( ▼/▲/◄/►)Navigate the menu.
	11	BACK: Exit the current menu.
	12	EXIT: Exit the current operation.
	13	NETFLIX: Access the Netflix interface.
	14	Google Play: Access Google Play.
	15	INFO (): Show the detailed information.
	16	Program Up/Down (P A/V)Change to the next or previous program.
	17	Volume Up/Down (V +/-)Increase or decrease the sound volume.
	18	USB Play Control Buttons Play & Pause (► & II) Press II button to pause the playback, or enable Time-shift function while viewing a DTV program. Press ► button to continue playback. Stop (■): Stop the playback. Fast Backward (◄◄): Fast backward the playback. Fast Forward (►►): Fast forward the playback.
	19	GUIDE (EPG): Access the EPG interface in DTV mode.
	20	Subtitle: Open or close the subtitle.
	21	Colour Buttons (RED/GREEN/YELLOW/BLUE) Execute the prompt function in a specific mode.
	22	NICAM l/ll: Select the desired sound output depending on the broadcasting channel.
	23	FAV: View your assigned favourite channels.
	24	AD: Turn on the function of audio description.
	25	Teletext Buttons: TEXT: Enter or exit the teletext menu. SIZE: Enlarge the teletext display. SUB-PAGE: Enter or exit subpage mode. (if subpage is available) HOLD: Hold the teletext page on screen without update and changes. INDEX: Display index page. REVEAL: Display concealed information. MIX: Superimpose the teletext over the TV program. CANCEL: Return to TV program temporarily while searching for a Teletext page.

Pairing Remote with TV

Press and hold the Left + Home buttons to enter pairing mode, then navigate to the Accessories option in the Settings app. Press OK on the remote to pair with the remote once detected.

The hardware buttons on the TV can be used until the remote is paired.

Installing New Batteries

To install new batteries into this remote, you must first depress the button at the end of the remote.

Whilst you are doing this, it is important to slide your nails between the back panel of the remote and the remote body.

The entire rear panel of the remote should then come free. Please see the following video which demonstrates this:

https://streamable.com/5biyu

If you believe your remote may be faulty, please view the short article "My remote is not working" for steps to test the remote after you have installed new batteries.

Assembly & Installation

Stand Assembly / Wall Mounting

Before attaching/detaching the stand, be sure the TV is not plugged in.

Note: Do not apply any pressure to the screen display area, which may compromise the integrity of the display. The Kogan warranty does not cover user abuse or other damage caused by improper installations.

Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen. To assemble your TV:

1. Open package	2. Carefully remove	3. Install TV stands or wall mount	4. Connect power cord

Stand Assembly

1. Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen.
2. Attach the stand to the bottom of the TV using the included screws

Note: The diagram above is for illustration purposes only and the actual appearance of the product may differ.

Wall Mounting

We suggest that the TV is mounted with at least 10cm gap to the wall to prevent cable interference. Before mounting the TV to the wall, the stand must be removed (if it is in place).

1. Remove the TV stand screws.
2. Remove the stand from the TV.
3. Secure the wall mount bracket to the back of the TV using four large screws. Follow the installation instructions of the TV mount itself

Note: 

• The wall mount bracket is not included with the TV.
• Please confirm that your wall has the strength to withstand the weight of the TV.
• Be careful not to scratch the panel and TV cabinet when you fasten the screws to the TV.
• Images for reference only

Operation

Turning the TV On

1. Install the stand and place the TV on a solid surface.

• Ensure that the TV is placed in a position which allows free flow of air. Do not cover any ventilation openings on the back cover.
• To prevent unsafe situations, no flame sources such as lit candles should be placed on or near the TV.
• Avoid heat, direct sunlight and exposure to rain or water.

2. Connect the antenna cable to the ANT IN aerial socket on the back of the TV set.
3. To install new batteries into this remote, you must first depress the button at the end of the remote.

Whilst you are doing this, it is important to slide your nails between the back panel of the remote and the remote body.

The entire rear panel of the remote should then come free. Please see the following video which demonstrates this:

https://streamable.com/5biyu

If you believe your remote may be faulty, please My remote is not working for steps to test the remote after you have installed new batteries.

Remove the battery compartment cover on the remote control and insert two AA batteries, taking note of the polarity markings.

4. Plug the TV power cord into a wall power outlet.

5. Turn the TV on by pressing  on the remote control or the Power button on the back of the TV.

First Time Setup

When you switch on the TV for the first time, the First Time Setup menu will be displayed on the screen, as illustrated below.

• To set up your new TV, first, select your preferred Language.
• You can then proceed with standard setup or choose to set up with your phone/tablet depending on your preference.

Setting up the TV with a tablet or phone

• If you would like to set up your device using a tablet or phone, locate the Google App on your handset or tablet. Alternately, you can skip to WiFi Connection.

• Follow the prompts to locate your device.

WiFi Connection and Google account.

• If you would like to set up the unit using your remote rather than a tablet or phone, you will be prompted to connect to a WiFi network. Navigate to the name of your Wireless Network from the options:

• Input the user name and password for your Wireless Network, and if the credentials are correct, after a few seconds your TV will be connected.

• Next, link the TV to your Google account to get the most out of your TV.

• You can add your account using a phone or computer, or your remote.

• If you choose to use an external device to connect, you will be prompted to use a code on an external device:

• If you do not wish to use a tablet or computer, you can certainly set up the unit using the remote directly:

• You will be prompted to read and accept Google's Terms of Service:

• Providing access to your location allows some apps to function better, and provide localised content, but the TV will still function if you would rather decline this setting.

• Agreeing to share Android's diagnostics is not necessary, you may choose yes or no based on your preference.

• Next, name your device so that it is easy to find when connecting from other devices, we will name this device Living Room TV, but you may choose any name that will be easily recognisable.

• Once you have named your unit, it will automatically begin searching for Bluetooth devices.

TV Menus

To access the TV menu, press the Home button.

Here you can select Apps, Inputs and Settings.

Playing from External devices

1. Turn on the TV and the connected device.
2. Press HOME and use the arrow buttons to scroll down to Inputs and select the appropriate one.
   • Select Channels to watch live TV from the RF input.
   • Select HDMI1, HDMI2, or HDMI3 to play from a device connected to an HDMI input.
   • Select Composite to play from a device connected to the COMPOSITE input.

Connecting a USB device

• The TV supports playback of a wide array of files via a USB connection. You can simply insert your USB device into the TV. For more information, refer to the USB Playback section of the manual.    

Connecting an External HDMI Device

• To connect an external device via HDMI, first, choose which HDMI port to utilise. HDMI port 1 and 2 support HDMI 2.0, a newer standard with more support for higher resolutions and increased frame rates. As an example, you may have a 4K player and a PC connected to ports 1 and 2, and a non-4K device connected to port 3 (if applicable).

Connecting AV External Devices

• To connect an external AV device, ensure to connect the correct colour cables to the ports on your TV. Keep in mind that AV video is not high resolution, so if you have an external device that can support high resolutions, it is best to connect via HDMI, as outlined above.

Connecting an Audio Device

• To connect and audio device to your TV, you will need an Optical audio cable. Simply connect the Optical out of the TV to the Optical input of your audio device. For more information regarding how to connect a soundbar, please also view the soundbar connection section of this manual.

Accessing Freeview Plus

Accessing Freeview Plus Catch-Up programs on your Smart TV does not require the download of any application. To use Catch-Up TV, simply navigate to the channel that you wish to view previous programs from. 

The channel will usually list all Catch-Up TV options in the top left of your screen with a corresponding coloured button. Pressing this coloured button, as highlighted in the image below, will open the entire Catch-Up guide available for this station.

From here, you can select any program available and it will stream the show to your TV. Some channels may not show the coloured prompts - in most cases, the red coloured button will access the guide.

System settings are available in the Settings app. Network configuration options are in Network Settings. Live TV Settings contains options for Video, Audio, TV, Setup and Parental (default password 0-0-0-0).

E-Manual

E-Manual is a built-in application that has information on how to use all functions of the Kogan Smarter TV.

E-Manual can be accessed from the HOME screen by first pressing the HOME button on the remote.
At the HOME screen, E-manual is listed in the applications towards the top of the screen. Navigate to the application using the arrows on your remote and then press OK to enter E-Manual.

Navigating the application can be done using the arrows on the remote and pressing OK to enter a selected section. Kogan Smarter TV E-Manual 
To return to the previous page press BACK on the remote.
To exit the E-Manual press EXIT or the HOME button on the remote to return to the HOME screen.

Refer to the video below for a visual guide on using the E-Manual application. 

E-Manual Video Guide

Bluetooth & Voice Command

To control the TV with your voice, you will need to first pair the remote to the TV over Bluetooth:

• Press and hold the Left + Home buttons to enter pairing mode, then navigate to the Accessories option in the Settings app. Press OK on the remote to pair with the remote once detected.

USB Media Playback

To play back media from USB, insert a USB flash drive. You will first see a notification with the option to browse or set up as device storage.

Select browse to view USB storage. You can also find USB storage under Inputs.

The TV can play back Video, Photo, Audio and Text media.

Over the Air Software Updates

If you have any problems with your television, please check the suggested solutions below, as these issues may be caused by improper adjustment/setup rather than a malfunction with the unit.

If this has not rectified the issue, please refer to the 'TV Troubleshooting Guide' for further assistance.

Alternatively, you are welcome to contact our Support Team with any queries - please note that a photo or video of the issue can assist with identifying and resolving the issue.

Firmware Update Files

If you need to install a firmware update on your device, you may do so using "Over the Air Software Updates".

Alternatively, you can install the firmware on your device manually.

Please refer to the Kogan TV Firmware Installation Video for information on how to complete this.

KALED50ZU9010SKA - TV Firmware Update 

KALED58ZU9010SKA - TV Firmware Update 

Note: ONLY use the firmware upgrade that matches the exact model number of your TV. Other firmware upgrades will not be compatible and may cause further issues. If you are unsure, you can find your model number on a label on the back of your TV.

Specifications 

A .pdf version of this manual is unavailable, however, you can print out this webpage if you would prefer a hardcopy.

If you require any assistance, please feel free to contact our Support Team via your Kogan.com account.