Note: This article applies to the following units:
|Kogan 43" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)||KALED43XU9010SKA|
|Kogan 50" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)||KALED50XU9010SKA|
|Kogan 58" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)||KALED58XU9010SKA|
|Kogan 65" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)||KALED65XU9010SKA|
|Kogan 75" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)||KALED75XU9010SKA|
Safety and Warnings
Handle with care and inspect regularly to ensure the product is in good working order.
If this product, power supply cord or plug shows any signs of damage: stop use, unplug the product and contact Kogan.com support.
General Safety Instructions
|Risk of electric shock. DO NOT OPEN! Do not attempt to service the television yourself, as opening or removing the covers may expose you to dangerous voltage or other hazards. Refer all servicing to the Kogan customer support team.|
|To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The television should not be exposed to dripping or splashing and no liquid filled objects such as vases should be placed on the case.|
In the event of smoke, strange noises or a strange smell from the unit, you should follow these steps:
|Never push objects of any kind into the set through the cabinet slots as they may touch dangerous voltage points or short-circuit parts that could result in a fire or electric shock. Never spill any liquids onto the set. Use special caution in households where children are present. The television is not suitable for children under 4 years old to operate.|
|Power supply cords should be routed safely to prevent dangers due to damaged cords. The mains plug is the main disconnect method, so it should be easily accessible and not be obstructed during use.|
|To avoid fires, no naked flame sources such as lit candles or burning incense should be placed onto the casing of the television.|
|Do not pull the plug out of a power outlet by pulling on the power cable. Always grasp the plug and pull. Never touch the plug with wet hands.|
|An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.|
|Always turn the set off when it is not being used. Unplug the television from the power outlet when it will not be used for a long time or when there is an electrical storm. Never touch the antenna cable during a lightning storm.|
|Excessive volume from earphones and headphones can cause permanent hearing loss. Always monitor the volume of noise from these devices, especially when children are using them.|
|Ventilation should not be impeded or limited by covering the ventilation slots with items such as newspapers, tablecloths, curtains etc. At least 10cm of space should be left around the apparatus for sufficient ventilation.|
|The television should be situated away from heat sources such as radiators, heaters, stoves or other products that produce heat. Place the television in a position where the screen is not exposed to direct sunlight. It is best to have soft indirect lighting while watching and you should avoid a completely dark viewing environment and reflections to avoid eye fatigue. Keep the product away from high magnetic fields (such as near an amplifier speaker) to avoid affecting the tint.|
|Do not place the television on an unstable table, stand or shelf. The set may fall, causing serious injury as well as damage to the television itself. If moving the television on a cart, move the unit with care as sudden stops and starts may cause the television to overturn.|
|Do not place this television near water, for example near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a damp basement etc.|
|When moving the television to a warm location from a cold location, allow some time for any dew or condensation inside the television to evaporate fully before you turn the unit on.|
|To prevent injury, the television must be securely attached to the floor/wall in accordance with the supplied installation instructions.|
|Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Use a soft, damp cloth.|
External Connections & Controls
43" + 50" + 58"
65" + 75"
- Remote Control + Batteries
- Quick Start Guide
- Stand & Screws
- Power Cord
|1||MUTE (): Mute or restore the sound.|
|2||POWER (): Turn the TV on or standby.|
|3||VOICE (): Start talking to Google Assistant of the TV.|
|Number Buttons (0~9): Choose the channel directly or input a number.|
|5||INFO: Show the detailed information.|
|6||LIST: Access the channel list.|
|7||MENU: Access the main menu.|
|8||HOME: Enter the home page.|
|9||UP/DOWN/LEFT/RIGHT ( ▲ / ▼ / ◄ / ► ): Navigate the menu to select the content you need.|
|10||OK: Confirm or enter the selected content.|
|11||EXIT: Exit the current operation.|
|12||BACK: Exit the current menu.|
|13||Google Play: Access the application of Google Play.|
|14||YouTube: Access the application of YouTube.|
|15||GUIDE: Access the EPG interface in DTV mode.|
|16||Volume Up/Down (VOL +/-): Increase or decrease the sound volume.|
|17||Program Up/Down(PA/v): Change to next or previous program.|
|19||SOURCE: Select the input source.|
|20||Subtitle: Open or close the subtitle.|
USB Play Control Buttons
|22||Colour Buttons (RED/GREEN/YELLOW/BLUE): Execute the prompt function in a specific mode.|
|23||I/II: Select the sound output type depending on the broadcasting program.|
|24||FAV: Access the list of favourite programs.|
|25||AD: Turn on or turn off the function of audio description.|
Installing New Batteries
To install new batteries into this remote, you must first depress the button at the end of the remote.
Whilst you are doing this, it is important to slide your nails between the back panel of the remote and the remote body.
The entire rear panel of the remote should then come free. Please see the following video which demonstrates this:
Pairing Remote with TV
Press and hold the Left + Home buttons to enter pairing mode, then navigate to the Accessories option in the Settings app. Press OK on the remote to pair with the remote once detected.
The hardware buttons on the TV can be used until the remote is paired.
Assembly & Installation
Stand Assembly / Wall Mounting
Before attaching/detaching the stand, be sure to turn the TV off.
Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen.
- Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen (fig.1).
- Attach the stand to the bottom of the TV using the included screws (fig.2 & fig.3).
43" + 65"
50" + 58"
Note: The diagram above is for illustration purposes only and the actual appearance of the product may differ.
- Remove the TV stand screws.
- Remove the stand from the TV.
- Secure the wall mount bracket to the back of the TV using four large screws. Follow the installation instructions of the TV mount itself
43" Mounting Screws
50" Mounting Screws
58" Mounting Screws
65" Mounting Screws
75" Mounting Screws
- The diagram above is for illustration purposes only and the actual appearance of the product may differ.
- Confirm that your wall has the strength to withstand the weight of the TV.
- Be careful not to scratch the panel and TV cabinet when you fasten the screws to the TV.
43" + 65"
50" + 58" + 75"
Press the middle button:
1. In standby mode, press it to turn on the TV.
2. In working status:
- Short press it to access the source menu.
- Short press it again to select the desired source.
- Long press it to turn the TV to standby.
- Push left: decrease volume.
- Push right: increase volume.
- Push forward: channel down.
- Push backward: channel up.
Important: make sure all relevant equipment is connected properly before connecting the unit to a wall power socket and turning on the power.
Turning the TV on
- Install the stand and place the TV on a solid surface.
- Ensure that the TV is placed in a position which allows free flow of air. Do not cover any ventilation openings on the back cover.
- To prevent unsafe situations, no flame sources such as lit candles should be placed on or near the TV.
- Avoid heat, direct sunlight and exposure to rain or water.
- Connect the antenna cable to the ANT IN aerial socket on the back of the TV set.
- Remove the battery compartment cover on the remote control and insert two AA batteries, taking note of the polarity markings.
- Plug the TV power cord into a wall power outlet.
- Turn the TV on by pressing .on the remote control or the POWER button on the back of the TV.
First Time Setup
When you switch on the TV for the first time, the First Time Setup menu will be displayed on the screen, as illustrated below.
- Select Language: you can then proceed with standard setup or choose to set up with your phone/tablet.
- Follow the prompts to set up: Wi-Fi network + Password, sign in to your Google Account and accept the Terms of Service, select a Region and scanning for Channels:
- When auto-searching is complete, Setup will be complete.
To access the TV menu, press the Home button.
Here you can select Apps, Inputs and Settings.
Playing from External devices
- Turn on the TV and the connected device.
- Press HOME and use the arrow buttons to scroll down to Inputs and select the appropriate one.
- Select Channels to watch live TV from the RF input.
- Select HDMI1, HDMI2, or HDMI3 to play from a device connected to an HDMI input.
- Select Composite to play from a device connected to the COMPOSITE input.
Accessing Freeview Plus
Accessing Freeview Plus Catch-Up programs on your Smart TV does not require the download of any application. To use Catch-Up TV, simply navigate to the channel that you wish to view previous programs from.
The channel will usually list all Catch-Up TV options in the top left of your screen with a corresponding coloured button. Pressing this coloured button, as highlighted in the image below, will open the entire Catch-Up guide available for this station.
From here, you can select any program available and it will stream the show to your TV. Some channels may not show the coloured prompts - in most cases, the red coloured button will access the guide.
System settings are available in the Settings app. Network configuration options are in Network Settings. Live TV Settings contains options for Video, Audio, TV, Setup and Parental (default password 0-0-0-0).
E-Manual is a built-in application that has information on how to use all functions of the Kogan Smarter TV.
E-Manual can be accessed from the HOME screen by first pressing the HOME button on the remote.
At the HOME screen, E-manual is listed in the applications towards the top of the screen. Navigate to the application using the arrows on your remote and then press OK to enter E-Manual.
Navigating the application can be done using the arrows on the remote and pressing OK to enter a selected section. Kogan Smarter TV E-Manual
To return to the previous page press BACK on the remote.
To exit the E-Manual press EXIT or the HOME button on the remote to return to the HOME screen.
Refer to the video below for a visual guide on using the E-Manual application.
Bluetooth & Voice Command
To control the TV with your voice, you will need to first pair the remote to the TV over Bluetooth:
- Press and hold the Left + Home buttons to enter pairing mode, then navigate to the Accessories option in the Settings app. Press OK on the remote to pair with the remote once detected.
USB Media Playback
To play back media from USB, insert a USB flash drive. You will first see a notification with the option to browse or set up as device storage.
Select browse to view USB storage. You can also find USB storage under Inputs.
The TV can play back Video, Photo, Audio and Text media.
Over the Air Software Updates
Connecting to a Soundbar/Sound System
As these units support optical audio out ports, please ensure your selected soundbar or sound system accepts this type of connection.
Refer to the manual for your soundbar or sound system for exact connection instructions.
Typically, this will be as simple as connecting the output to the respective input on the soundbar or sound system. Use an optical cable for optical audio input/output. These can be purchased from our website.
After connecting the unit, you may be required to set the input audio mode on the soundbar/sound system so the unit knows where to expect the audio from.
Some soundbars may accept HDMI input via HDMI ARC (Audio Return Channel). For these units, this will be associated with HDMI port 1.
- Power on the soundbar and select HDMI (ARC) mode.
- On your TV, select source as HDMI (ARC) mode.
You can find the user manuals for some of our Kogan Soundbars below.
If you have any problems with your television, please check the suggested solutions below, as these issues may be caused by improper adjustment/setup rather than a malfunction with the unit.
Poor picture and sound quality
No picture or sound in TV status
No sound or sound is too low at maximum volume
No colour, wrong colour or tints
Picture rolls vertically
Blurred or snowy picture, distorted sound
Remote control malfunctions
Image is not centred on the screen
Cannot access all Freeview channels
The TV is not booting correctly, freezing or otherwise behaving erratically.
If this has not rectified the issue, Please refer to the 'TV Troubleshooting Guide' for further assistance.
Alternatively, you are welcome to contact our Support Team with any queries - please note that a photo or video of the issue can assist with identifying and resolving the issue.
Firmware Update Files
If you need to install a firmware update on your device, you may do so using "Over the Air Software Updates".
Alternatively, you can install the firmware on your device manually.
Please refer to the Kogan TV Firmware Installation Video for information on how to complete this.
Note: ONLY use the firmware upgrade that matches the exact model number of your TV. Other firmware upgrades will not be compatible and may cause further issues. If you are unsure, you can find your model number on a label on the back of your TV.
Kogan 43" SmarterTV™ HDR 4K LED TV
Kogan 50" SmarterTV™ HDR 4K LED TV
Kogan 58" SmarterTV™ HDR 4K LED TV
Kogan 65" SmarterTV™ HDR 4K LED TV
Kogan 75" SmarterTV™ HDR 4K LED TV
|Speakers||2 x 8W||2 x 10W||2 x 12W||2 x 10W||2 x 12W|
|HDMI||2||2||HDMI 1 & HDMI 2: 2.0; HDMI 3: 1.4||2 x HDMI 2.0, 1 x HDMI 1.4||2|
|HDMI-CEC||Yes: HDMI 1, HDMI 2, HDMI 3||HDMI 1 & HDMI 2: 2.0; HDMI 3: 1.4||Yes: HDMI 1, HDMI 2, HDMI 3||Yes||Yes: HDMI 1, HDMI 2, HDMI 3|
|VESA Wall Mount Pattern||200 x 200||200 x 200||200 x 200||300 x 200 | M6 Screw||400 x 300|
|Without Stand||974.5 x 575.6 x 96.3mm||1121 x 92 x 651mm||1297 x 265 x 812mm||1466.7 x 851.5 x 91.4mm||1677.8 x 961 x 93.9mm|
|With Stand||974.5 x 620.3 x 209mm||1121 x 265x x707mm||1297 x 93 x 754mm||1466.7 x 901.1 x 306.7mm||1677.8 x 1019.9 x 335mm|
|Brightness||340 cd/m2||300 cd/m2||290 cd/m2||400 cd/m2||400 cd/m2|
|Refresh Rate||60 Hz||60 Hz||60 Hz||60 Hz||60 Hz|
|Resolution||3840 x 2160||3840 x 2160||3840 x 2160||3840 x 2160||3840 x 2160|
|Response Time||9 ms||9.5 ms||9.5 ms||8ms||8 ms|
|USB Media Playback Formats||MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP||MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP||MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP||TS, MPG, MP4, VOB, MKV, MOV, WMV, FLV H.264, H.265, MPEG and Xvid|
|Standby Consumption||< 1 W||< 1 W||< 1 W||< 1 W||< 1 W|
A .pdf version of this manual is unavailable, however, you can print out this webpage if you would prefer a hardcopy.
If you require any assistance, please feel free to contact our Support Team via your Kogan.com account.