Kogan 4K SmarterTV™ ( Android TV™, Smart TV ) - User Manual - (43", 50", 58", 65", 75")

This user manual applies to the following models:

Kogan 43" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)	KALED43XU9010SKA
Kogan 50" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)	KALED50XU9010SKA
Kogan 58" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)	KALED58XU9010SKA
Kogan 65" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)	KALED65XU9010SKA
Kogan 75" SmarterTV™ HDR 4K LED TV (Series 8 XU9010)	KALED75XU9010SKA

 

Contents

Safety and Warnings General Safety Instructions Installation Cleaning Overview External Connections & Controls Accessories Remote Control Installing New Batteries Assembly & Installation Stand Assembly Wall Mounting 43" Mounting Screws 50" Mounting Screws 58" Mounting Screws 65" Mounting Screws 75" Mounting Screws Connecting Your TV Connecting Digital Television Connecting to the Internet Connecting a USB Device Connecting an External HDMI Device Connecting AV External Devices Connecting an Audio Device Basic Functions External Navigation Buttons Turning the TV on

First Time Setup Setting up the TV with a Tablet or Phone WiFi Connection and Google account Pairing the Remote with TV Using Your TV  The Home Screen Google Assistant Search Using Google Notifications Inputs Cookies Settings Apps Play Next Customize Channels Using The E-Manual Playing from External devices USB Media Playback Accessing Freeview Plus  Over the Air Software Updates Connecting to a Soundbar/Sound System Troubleshooting Firmware Updates/Upgrades Specifications

 

Safety and Warnings

 

Handle with care and inspect regularly to ensure the product is in good working order. If this product, power supply cord or plug shows any signs of damage: stop use, unplug the product and contact Kogan.com support.

 

General Safety Instructions

 

• Risk of electric shock. DO NOT OPEN! Do not attempt to service the television yourself, as opening or removing the covers may expose you to dangerous voltage or other hazards. Refer all servicing to the Kogan customer support team.
• To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The television should not be exposed to dripping or splashing and no liquid filled objects such as vases should be placed on the case.
• In the event of smoke, strange noises or a strange smell from the unit, you should follow these steps:

1. Turn off the unit immediately.
2. Disconnect the power plug from the power outlet.
3. Contact the Kogan customer support team. Never attempt to make repairs yourself.

• Never push objects of any kind into the set through the cabinet slots as they may touch dangerous voltage points or short-circuit parts that could result in a fire or electric shock.
• Never spill any liquids onto the set.
• Use special caution in households where children are present. The television is not suitable for children under 4 years old to operate.
• Power supply cords should be routed safely to prevent dangers due to damaged cords.
• The mains plug is the main disconnect method, so it should be easily accessible and not be obstructed during use.
• To avoid fires, no naked flame sources such as lit candles or burning incense should be placed onto the casing of the television.
• Do not pull the plug out of a power outlet by pulling on the power cable. Always grasp the plug and pull. Never touch the plug with wet hands.
• An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits.
• When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them may be fatal.
• Always turn the set off when it is not being used. Unplug the television from the power outlet when it will not be used for a long time or when there is an electrical storm. Never touch the antenna cable during a lightning storm.
• Excessive volume from earphones and headphones can cause permanent hearing loss. Always monitor the volume of noise from these devices, especially when children are using them.

 

Installation Safety

 

• Ventilation should not be impeded or limited by covering the ventilation slots with items such as newspapers, tablecloths, curtains etc. At least 10cm of space should be left around the apparatus for sufficient ventilation.
• The television should be situated away from heat sources such as radiators, heaters, stoves or other products that produce heat.
• Place the television in a position where the screen is not exposed to direct sunlight. It is best to have soft indirect lighting while watching and you should avoid a completely dark viewing environment and reflections to avoid eye fatigue.
• Keep the product away from high magnetic fields (such as near an amplifier speaker) to avoid affecting the tint.
• Do not place the television on an unstable table, stand or shelf. The set may fall, causing serious injury as well as damage to the television itself. If moving the television on a cart, move the unit with care as sudden stops and starts may cause the television to overturn.
• Do not place this television near water, for example near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a damp basement etc.
• When moving the television to a warm location from a cold location, allow some time for any dew or condensation inside the television to evaporate fully before you turn the unit on.
• To prevent injury, the television must be securely attached to the floor/wall in accordance with the supplied installation instructions.

 

 Cleaning Precautions

 

• Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Use a soft, damp cloth.

Overview

43", 50" and 58" models

 

65" and 75" models 

 

 

Accessories 

• Remote Control + Batteries
• Quick Start Guide
• Stand & Screws
• Power Cord

Remote Control

	1	MUTE	Mute or restore the sound.
	2	POWER	Turn the TV on or off.
	3	VOICE	Start talking to Google Assistant on the TV.
	4	Number Buttons (0~9)	Choose the channel directly or input a number.
	5	INFO	Show detailed information.
	6	LIST	Access the channel list.
	7	MENU	Access the main menu.
	8	HOME	Return to the home page.
	9	UP/DOWN/LEFT/RIGHT ( ▲ / ▼ / ◄ / ► )	Navigate the menu to select the content you need.
	10	OK	Confirm or enter the selected content.
	11	EXIT	Exit the current operation.
	12	BACK	Exit the current menu.
	13	Google Play	Access Google Play.
	14	YouTube	Access YouTube.
	15	GUIDE	Access the EPG interface in DTV mode.
	16	Volume Up/Down (VOL +/-):	Increase or decrease the sound volume.
	17	Program Up/Down (^/v)	Change to the next or previous program.
	18	Teletext Buttons	TEXT: Access or exit the Teletext menu. REVEAL: Display the concealed information. INDEX: Access the index page. HOLD: Hold the Teletext page on screen without update and changes.
	19	SOURCE	Select the input source.
	20	Subtitle	Turn subtitles on or off where applicable.
	21	USB Play Control Buttons	Pause: Pause the playback, or enable Time-shift function in DTV mode. Play: Start the playback. Stop: Stop the playback. Fast Backward: Fast backward the playback. Fast Forward: Fast forward the playback.
	22	Colour Buttons (RED/GREEN/YELLOW/BLUE)	Execute the prompt function in a specific mode.
	23	I/II	Select the sound output type depending on the broadcasting program.
	24	FAV	Access the list of favourite programs.
	25	AD	Turn audio description on or off.

 

Installing New Batteries

To install new batteries into this remote, you must first depress the button at the end of the remote.

Whilst you are doing this, it is important to slide your nails between the back panel of the remote and the remote body.

The entire rear panel of the remote should then come free. Please see the following video which demonstrates this:

https://streamable.com/5biyu

If you believe your remote may be faulty, please view the short article "My remote is not working" for steps to test the remote after you have installed new batteries.

 

Assembly & Installation

Stand Assembly / Wall Mounting

Before attaching/detaching the stand, be sure to turn the TV off and unplug the power cable.

Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen.

Stand Assembly

1. Place the TV unit face down on a soft, flat surface (blanket, foam, cloth etc..) to prevent any damage to the screen (fig.1).
2. Attach the stand to the bottom of the TV using the included screws (fig.2 & fig.3).

 

43" + 65"

 

50" + 58" 

 

75" 

 

Note: The diagram above is for illustration purposes only and the actual appearance of the product may differ.

Wall Mounting

1. Remove the TV stand screws.
2. Remove the stand from the TV.
3. Secure the wall mount bracket to the back of the TV using four large screws. Follow the installation instructions of the TV mount itself

43" Mounting Screws

50" Mounting Screws

58" Mounting Screws

65" Mounting Screws

75" Mounting Screws

Note:

• The diagram above is for illustration purposes only and the actual appearance of the product may differ.
• Confirm that your wall has the strength to withstand the weight of the TV.
• Be careful not to scratch the panel and TV cabinet when you fasten the screws to the TV.

Connecting Your TV

The Kogan Smart TV supports a number of external connections, to Digital TV, the internet, USB drives and external devices such as DVD players.

For the location of each of the ports on your specific TV, please be sure to view the overview section. 

Connecting Digital Television

• Your TV has an inbuilt Digital TV tuner. Connect your TV to your DTV source.
• Please note: these connections can be very secure, so if you need to disconnect the cable at any stage, please do so carefully to avoid damage to the cable and TV.

 

Connecting to the Internet

• The Kogan Smart TV supports either a wireless or wired connection. It is recommended that you use a wired connection for the best results.
• To connect your unit via a wired connection, simply plug in the LAN cable from your router to the device.

• If you are connecting via wireless, this will be prompted during the set up of your TV. Alternatively, you can navigate to Settings > Network and search for your home wireless network.

Connecting a USB device

• The TV supports playback of a wide array of files via a USB connection. You can simply insert your USB device into the TV. For more information, refer to the USB Playback section of the manual.    

Connecting an External HDMI Device

• To connect an external device via HDMI, first, choose which HDMI port to utilise. HDMI port 1 and 2 support HDMI 2.0, a newer standard with more support for higher resolutions and increased frame rates. As an example, you may have a 4K player and a PC connected to ports 1 and 2, and a non-4K device connected to port 3 (if applicable).

Connecting AV External Devices

• To connect an external AV device, ensure to connect the correct colour cables to the ports on your TV. Keep in mind that AV video is not high resolution, so if you have an external device that can support high resolutions, it is best to connect via HDMI, as outlined above.

Connecting an Audio Device

• To connect and audio device to your TV, you will need an Optical audio cable. Simply connect the Optical out of the TV to the Optical input of your audio device. For more information regarding how to connect a soundbar, please also view the soundbar connection section of this manual.

Basic Functions

External Navigation Buttons

43" + 65"

 50" + 58" + 75"

 

Press the middle button:

1. In standby mode, press it to turn on the TV.

2. Whilst the TV is on:

• Short press it to access the source menu.
• Short press it again to select the desired source.
• Long press it to turn the TV to standby.
• Push left: decrease volume.
• Push right: increase volume.
• Push forward: channel down.
• Push backward: channel up.

Important: make sure all relevant equipment is connected properly before connecting the unit to a wall power socket and turning on the power.

Turning the TV on

1. Install the stand and place the TV on a solid surface.
   • Ensure that the TV is placed in a position which allows free flow of air. Do not cover any ventilation openings on the back cover.
   • To prevent unsafe situations, no flame sources such as lit candles should be placed on or near the TV.
   • Avoid heat, direct sunlight and exposure to rain or water.
2. Connect the antenna cable to the ANT IN aerial socket on the back of the TV set.
3. Remove the battery compartment cover on the remote control and insert two AA batteries, taking note of the polarity markings.
4. Plug the TV power cord into a wall power outlet.
5. Turn the TV on by pressing .on the remote control or the POWER button on the back of the TV.

First Time Setup

When you switch on the TV for the first time, the First Time Setup menu will be displayed on the screen, as illustrated below.

• To set up your new TV, first, select your preferred Language.
• You can then proceed with standard setup or choose to set up with your phone/tablet depending on your preference.

Setting up the TV with a tablet or phone

• If you would like to set up your device using a tablet or phone, locate the Google App on your handset or tablet. Alternately, you can skip to WiFi Connection.

• Follow the prompts to locate your device.

WiFi Connection and Google account.

• If you would like to set up the unit using your remote rather than a tablet or phone, you will be prompted to connect to a WiFi network. Navigate to the name of your Wireless Network from the options:

• Input the user name and password for your Wireless Network, and if the credentials are correct, after a few seconds your TV will be connected.

• Next, link the TV to your Google account to get the most out of your TV.

• You can add your account using a phone or computer, or your remote.

• If you choose to use an external device to connect, you will be prompted to use a code on an external device:

• If you do not wish to use a tablet or computer, you can certainly set up the unit using the remote directly:

• You will be prompted to read and accept Google's Terms of Service:

• Providing access to your location allows some apps to function better, and provide localised content, but the TV will still function if you would rather decline this setting.

• Agreeing to share Android's diagnostics is not necessary, you may choose yes or no based on your preference.

• Next, name your device so that it is easy to find when connecting from other devices, we will name this device Living Room TV, but you may choose any name that will be easily recognisable.

• Once you have named your unit, it will automatically begin searching for Bluetooth devices.

Pairing the Remote with TV

• Press and hold the Left + Home buttons on your remote to enter pairing mode. The LED at the top of the remote will flash green. Locate your remote on the TV, which should be titled TV BLE Remote. Press OK on the remote to pair with the remote once detected.

• The hardware buttons on the bottom of your TV can be used to navigate the TV prior to pairing where necessary. To locate the hardware buttons on your TV, please view the Basic Functions section of the manual.
• You remote will still have basic functionality using the inbuilt IR blaster, but connecting via Bluetooth allows you to use Google Assistant with your remote.
• Once your remote is paired, confirm the country the device will be utilised in and the region:

• Now that the region is set, we will choose our TV source. Select DTV, short for Digital TV, as analogue TV has been switched off in Australia and New Zealand.

• Make sure you have connected your Antenna cable to the unit, and select "Scan" to find channels:

• The TV will take a moment to locate all of the channels in your area.

•  Once the TV has scanned for channels, there are some final details showing the features that an Android TV can provide:

 

• Select Done, your new TV will finalise the set up:

 

Using Your TV

The Home Screen

To access the TV menu, press the Home button.

Here you have quick access to all of the basic functions of your TV.

 

1	Google Assistant	Click to interact with Google Assistant. Alternatively, press the Google Assistant button on your remote.
2	Search Using Google	Click to search Google using text.
3	Notifications	Notifications will remind you of system-critical information, such as low disk space, Google sign in or account errors, network connectivity issues, etc.
4	Inputs	Select the input source. Alternatively, press the Source button on your remote.
5	Cookies	Access the widget functions of Bluetooth, E-Manual and so on.
6	Settings	Access the system settings menu.
7	Apps	This is a list of your favourited applications.
8	Play Next	Shows the program you are watching or about to watch. You can add the desired program by long pressing the OK button, then selecting "Add to Play Next".
9	Customize Channels	Add or remove the selected channel as you like.

 

Google Assistant

• You can access Google Assistant from the home screen. Google provides some ideas about how you can get the most out of your Assistant here. You can also access the Google Assistant by pressing the Google Assistant button on your remote.

Search Using Google

• A Google search can give you quick information from your home screen. If you do not want to use Google Assistant, you can do a regular Google search using text.

Notifications

• Your notifications for your TV will show up here. For example, if the device is not connected to WiFi, you will receive a notification prompting you to connect to your network. In this menu, you can read, action, and close notifications as necessary.

Inputs

• The inputs section provides access to all of the connected accessories and the inbuilt TV tuner. You can also access this menu by pressing the Source button on your remote.

Cookies

• Access the widget functions of Bluetooth, E-Manual and so on.

Settings

• Settings are located at the top right of the home screen:

• In the settings menu, there are a number of options and you can scroll up or down to view all of them:

Apps

• The apps screen shows the current Apps on the device and allows you to download more Apps by using the Google Play store. Please note: the below photo is an example showing some apps that have been downloaded from the App store, and your device will not have all of the apps below upon initial set up.

Play Next

• Below your Apps bar on the home screen, you will see the Play Next bar. In the example below tubi, ESPN and Tune In have been added. To add an app to your Play Next bar long press the OK button on the app you would like to add, then select "Add to Play Next". 

Customize Channels

• The customize channel menu allows you to modify the contents of your home screen, and add or remove the contents of your Play Next bar.

Using The E-Manual

This TV has a built-in manual, that covers all functions of the Kogan Smarter TV.

To access the E-Manual, navigate to the home page by pressing the home button.

On the HOME screen, E-Manual is listed in the applications towards the top of the screen. Navigate to the application using the arrows on your remote and then press OK to enter E-Manual.

Navigating the application can be done using the arrows on the remote and pressing OK to enter a selected section. 

To return to the previous page press BACK on the remote.

To exit the E-Manual press EXIT or the HOME button on the remote to return to the HOME screen.

Refer to the video below for a visual guide on using the E-Manual application. 

E-Manual Video Guide

Playing from External devices 

1. Turn on the TV and the connected device.
2. Press HOME and use the arrow buttons to scroll down to Inputs and select the appropriate one.
   • Select Channels to watch live TV from the RF input.
   • Select HDMI1, HDMI2, or HDMI3 to play from a device connected to an HDMI input.
   • Select Composite to play from a device connected to the COMPOSITE input.

USB Media Playback

To play back media from USB, insert a USB flash drive. You will first see a notification with the option to browse or set up as device storage.

Select browse to view USB storage. You can also find USB storage under Inputs.

The TV can play back Video, Photo, Audio and Text media, to confirm which file types are supported, check the specifications of your TV.

Accessing Freeview Plus

Accessing Freeview Plus Catch-Up programs on your Smart TV does not require the download of any application. To use Catch-Up TV, simply navigate to the channel that you wish to view previous programs from. 

The channel will usually list all Catch-Up TV options in the top left of your screen with a corresponding coloured button. Pressing this coloured button, as highlighted in the image below, will open the entire Catch-Up guide available for this station.

From here, you can select any program available and it will stream the show to your TV. Some channels may not show the coloured prompts - in most cases, the red coloured button will access the guide.

 

System settings are available in the Settings app. Live TV Settings contains options for Video, Audio, TV, Setup and Parental (default password 0-0-0-0). 

Over the Air Software Updates

If you have any problems with your television, please check the suggested solutions below, as these issues may be caused by improper adjustment/setup rather than a malfunction with the device.

Problem	Possible Solution
Poor picture and sound quality	Try a different channel Adjust the antenna Check all connections
No picture or sound in TV status	Try another channel Press the TV/AV button Make sure TV is plugged in Check the antenna connection
No sound or sound is too low at maximum volume	Check the volume settings on any external speakers connected to your television Adjust the TV volume accordingly Check that MUTE hasn't been turned on
No colour, wrong colour or tints	Make sure the program itself is broadcast in colour Select the picture menu, then adjust the colour submenu
Picture rolls vertically	Check all connections
Blurred or snowy picture, distorted sound	Check direction, location and connections to your antenna Issues may be caused by the use of an indoor antenna
Remote control malfunctions	Replace remote control batteries Check battery terminals Remote is out of range, move closer to TV Confirm there are no obstructions between remote and TV Make sure the power cord is plugged in
Image is not centred on the screen	Adjust the horizontal and vertical position
Cannot access all Freeview channels	View the Accessing Freeview Plus section of the manual. Refer to the article: "Freeview Channels - Check your coverage"
Chromecast is not functioning normally	Refer to the article: Using Your TV's Built-in Chromecast
The TV is not booting correctly, freezing or otherwise behaving erratically.	Perform a power cycle. Install the latest firmware, view the below section: Firmware Update Files.

If this has not rectified the issue, Please refer to the 'TV Troubleshooting Guide' for further assistance.

Alternatively, you are welcome to contact our Support Team with any queries - please note that a photo or video of the issue can assist with identifying and resolving the issue.

Firmware Update Files

If you need to install a firmware update on your device, you may do so using "Over the Air Software Updates".

Alternatively, you can install the firmware on your device manually.

Please refer to the Kogan TV Firmware Installation Video for information on how to complete this.

 

TV Firmware Update - 9010SKA Series TVs

 

Note: ONLY use the firmware upgrade that matches the exact model number of your TV. Other firmware upgrades will not be compatible and may cause further issues. If you are unsure, you can find your model number on a label on the back of your TV.

Specifications 

	Kogan 43" SmarterTV™ HDR 4K LED TV KALED43XU9010SKA	Kogan 50" SmarterTV™ HDR 4K LED TV KALED50XU9010SKA	Kogan 58" SmarterTV™ HDR 4K LED TV KALED58XU9010SKA	Kogan 65" SmarterTV™ HDR 4K LED TV KALED65XU9010SKA	Kogan 75" SmarterTV™ HDR 4K LED TV KALED75XU9010SKA
Speakers	2 x 8W	2 x 10W	2 x 12W	2 x 10W	2 x 12W
HDMI	2	2	HDMI 1 & HDMI 2: 2.0; HDMI 3: 1.4	2 x HDMI 2.0, 1 x HDMI 1.4	2
HDMI-CEC	Yes: HDMI 1, HDMI 2, HDMI 3	HDMI 1 & HDMI 2: 2.0; HDMI 3: 1.4	Yes: HDMI 1, HDMI 2, HDMI 3	Yes	Yes: HDMI 1, HDMI 2, HDMI 3
VESA Wall Mount Pattern	200 x 200	200 x 200	200 x 200	300 x 200 | M6 Screw	400 x 300
Without Stand	974.5 x 575.6 x 96.3mm	1121 x 92 x 651mm	1297 x 265 x 812mm	1466.7 x 851.5 x 91.4mm	1677.8 x 961 x 93.9mm
With Stand	974.5 x 620.3 x 209mm	1121 x 265x x707mm	1297 x 93 x 754mm	1466.7 x 901.1 x 306.7mm	1677.8 x 1019.9 x 335mm
Brightness	340 cd/m2	300 cd/m2	290 cd/m2	400 cd/m2	400 cd/m2
Refresh Rate	60 Hz	60 Hz	60 Hz	60 Hz	60 Hz
Resolution	3840 x 2160	3840 x 2160	3840 x 2160	3840 x 2160	3840 x 2160
Response Time	9 ms	9.5 ms	9.5 ms	8ms	8 ms
HDCP	2.2	2.2	2.2	2.2	2.2
USB Media Playback Formats	MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP	MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP	MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP	TS, MPG, MP4, VOB, MKV, MOV, WMV, FLV H.264, H.265, MPEG and Xvid	MPEG4, MPEG2, MPEG4, H.263, H.264, H.265, MVC, WMV, VC1, MPEG 1/2, AC3, EAC3, AAC, WMA, FLAC, GIF, PNG, BMP
Storage Capacity	8GB	8GB	16GB	16GB	8GB
Average Consumption	100W	120W	120W	200W	290W
Standby Consumption	< 1 W	< 1 W	< 1 W	< 1 W	< 1 W

 A .pdf version of this manual is unavailable, however, you can print out this webpage if you would prefer a hardcopy.

If you require any assistance, please feel free to contact our Support Team via your Kogan.com account.