This article provides simple step-by-step instructions showing how to update your TV's firmware.
IMPORTANT: Please double-check that your TV product code is 'KALED32EH6100DVA'
Please note: Installing firmware on the wrong model TV will cause issues.
Your product code is located on the back of your TV as pictured:
The product code must read 'KALED32EH6100DVA' exactly.
If you're unsure about your TV product code, please contact our Support Team below for assistance.
What you need: a USB memory stick and the firmware file
You will need a USB stick like this:
Please ensure that the memory stick is correctly formatted as 'FAT32' on Windows, or 'MS-DOS (FAT)' on Mac.
Next, you will need to download an upgrade file. Your 'KALED32EH6100DVA' has a firmware update available at the following link:
KALED32EH6100DVA Firmware File (5 MB)
Please right click on the file link and select 'Save link as...' or 'Save target as...'
How to install:
Copy the '.bin' file directly to the empty USB stick (32GB or less), ensuring not to place it inside a folder.
Unplug the TV from your power outlet.
Insert the USB into the port labelled 'USB1' on your TV.
Plug your TV back into the power outlet.
The TV's LED power indicator will flash slowly while updating. Once the update is complete, it will flash quickly.
Once the LED indicator is flashing quickly, power off the TV at the power outlet and remove the USB memory stick.
The TV can be powered back on, as the firmware update has been completed.
Please feel free to contact our Support Team at any time during this process.