Change Of Mind Returns:
You are welcome to return your item under our Change of Mind Policy for any of the following brands:
Kogan, Fortis, Ovela, Certa, Estelle, Scharfen, Komodo, PawEver, Bubbli, Orbis, Ergolux, Trafalgar, Shangri La, Cookmaster, Bella Vita, Vostok, Kromo and Pestill branded products.
To confirm if your item is eligible for a return, please check the listing of the item you purchased and scroll down to the Warranty & Returns Policy section:
Once you have confirmed that your item can be returned as per our Change of Mind Policy, please contact our Support Team through the following link along with a copy of your invoice:
If your item is faulty or not working as you expect, please contact us here: https://help.kogan.com/hc/en-us/requests/new
The more information you can provide (including order number, product code, address and so on) the faster we can resolve the return or repair for you.
When you submit an enquiry for a return, you will be sent some troubleshooting articles that might assist you with your product will you wait. We'll be in touch soon.