To perform a factory reset please follow the steps below using your remote (while in DTV mode):
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Press the 'Input/Source' Button.
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Press '2, 5, 8, 0' on the keypad of the remote.
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Scroll down to "Reset All" and press "OK".
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Select "Yes" and press "OK".
This will turn your TV off, completing the reset procedure.
Please turn your TV back on, and scan the channels again.
This article applies to the following products:
KALED32BRPWA
KALED32DVDA
KALED32XXXA
KALED46BLSWB
KALCD32FHDXA
KALCD39FHDXA
KALCD40FHDA
KALED46XXXWA
KALCD46FHDXA
KALCD42XXXZA
KALED46XX1A
KALED39SMTWA
KALED46SMTWA
KALED32SMTWA
KALED32DVDWA
KALCD42FHDWA
KALED22DVDWA
KALED32XXXWA
KALED26DVDWA
KALED19DVDWA
KALED22XXXWA
KALED24DVDWA
KALED42SMTWA
KALED19DVDWB
KALED32SMTWB
KALED46XX1WB
KALED32SMTWC
KALED32BRPWA
Your product code is located on the back of your TV as pictured:
If the above information has not helped with your query, please refer to our 'TV Troubleshooting Guide' for further assistance.
Alternatively, you are welcome to contact our Support Team with any queries - please note that a photo or video of the issue can assist with identifying and resolving the issue.