To perform a factory reset please follow the steps below using your remote (while in DTV mode):
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Press Menu.
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Press '1, 1, 4, 7' from the keypad of the remote.
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Scroll down to "Reset All" or "Initial".
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Select "Recall Fact Data" and "Start" or "OK".
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Select "Yes" and press "OK".
This will turn your TV off, completing the reset procedure.
Please turn your TV back on, and scan the channels again.
If your TV is still having issues, please try performing a power cycle.
This article applies to the following TVs:
KALED16DVDWA
KALED22DVDA
KALED24DVDYA
LED26DVDA
LED26XXXA
KALED32BRPWA
LED42XX1WA
KALED46BLSWB
KALED32DVDYA
KALED19DVDYA
KALED32XXXYA
KALED19XXXYA
KALED32DVDYB
KALED22XXXYB
KALED16DVDYA
KALED16XXXYA
KALED24XXXYA
KALED32XXXYB
KALED26DVDYA
KALED46XX1A
Your product code is located on the back of your TV as pictured:
If you have any issues, please feel free to contact our Support team via your Kogan.com account.