Some of the smaller products we sell are sent via regular post, this means that they may not have a tracking number.
If this is the case, it will be stated on your Dispatch Confirmation email.
While it is hard to accurately predict when your order will get to your door, your dispatch email will provide an estimated timeframe for delivery. Most orders arrive well within that timeframe, however, as with any regular post service, it is not unusual for some deliveries to take just a little longer, so no need to worry!
You can find our estimated delivery times after dispatch in our Shipping Guide.
However, if your delivery has taken more than 14 days, please contact our Customer Service Team for assistance here.