What is a Chromecast?
Chromecast is a product developed by Google that allows you to stream video or audio using a tablet, phone or computer and play it through the Chromecast on your display.
There are multiple versions with varying functionality and features, and some Kogan TV’s have an internal Chromecast built-in.
This page provides information specific to using a Chromecast built-in in a compatible Kogan television. For the full details, please see the Google Help page.
If you are looking for information on how to use an external Chromecast, click here.
To be able to cast, you need the following:
- Kogan TV with inbuilt chromecast
- An Android or iOS phone or tablet with the following:
- Android 5.0 or later
- iOS 12.0 or later
Please note: you can no longer use a computer to set up Chromecast built-in.
The steps to cast content vary depending on what you are casting, for the full information please check this Google Help guide.
As a general overview for casting through Chromecast Enabled apps though, the steps are as follows:
Ensure that your smart device and Kogan TV are on the same network.
Many modern WiFi routers feature two separate networks, 2.4GHz and 5GHz that run simultaneously. This is often shown in the network name, for example, your 2.4GHz WiFi network may be called “HomeWiFi”, and your 5GHz network may be called “HomeWiFi5G”, “HomeWiFi-5ghz” or similar. Both your Chromecast and your TV must be on either your 5Ghz or 2.4GHz network, you cannot have one on each.
Open the app you would like to cast from and find media to cast, open the media.
Press the cast button. In the example below, the cast button is in the bottom right of the screen, but it varies from app-to-app:
The cast button on each app or service will be the same shape, as shown below:
Please note: Any app or service that you see that has this icon should be able to be cast onto your Smarter TV.
After you have chosen the media you wish to stream and have pressed the Cast option, you will then be prompted to select the device you wish to cast to from a list of available devices on your WiFi network.
Though this depends on the model of TV that you are using, the default device name of your product will typically appear as "globe" in the device menu. This can be amended through the settings menu of your TV by navigating to Settings > About > Device name.
Once you are done casting, you can stop casting by pressing the cast icon, and pressing “Stop Casting”:
If you are experiencing difficulty in streaming media to your TV using the built-in Chromecast, this can usually be attributed to an issue with the wi-fi network that it is connected to.
- Power off your TV using the remote or physical power button on the unit.
- Turn off your modem by using the power switch, unplugging the power adaptor or switching the mains outlet off at the wall.
- Wait for at least 10s before powering the modem back on to ensure it has had time to clear its cache.
- Turn your modem back on.
- Wait for the modem to re-obtain a connection to your internet service provider (this will usually take approximately 5 minutes).
- Power your TV back on, and try casting to it again.
If this does not assist you, we would recommend performing a firmware update on your TV. To find your latest firmware, search your TVs model number, located on a sticker on the rear of the TV in the Kogan Help Centre.
Please note, this guide does not apply to screencasting or mirroring, which is a different process.
If this has not assisted with your issue, or if there is anything else that you would like assistance with, please contact our Customer Care Team.