The option to cast onto the TV will automatically appear on compliant devices that are connected to the same Wi-Fi network as the Smarter TV. There are no settings that need to be adjusted or any additional set up that must be performed for this to happen.
Compliant devices include most new Apple and Android phones and Chrome for Apple and Windows, although Chromecast is only available for specific apps or services on each individual platform.
Please ensure that your TV is connected to Wi-FI. Upon the first setup for your TV, you would have been prompted to connect to your local Wi-Fi.
If the TV has not been connected to the Wi-Fi, please navigate to the network settings from the Settings menu located on the homepage. Ensuring Wi-Fi is turned on, the TV will automatically find available networks.
Once the TV has been connected to the same Wi-Fi, casting onto the TV through Chromecast is as easy as pressing the cast button on app or service you want to cast.
The cast button on each app or service will look the same, an example of this is shown below.
Any app or service that you see that has this icon should be able to be cast onto your Smarter TV.
Furthermore, you can cast whatever is on the screen of your Android phone by simply swiping down from the top to enter the taskbar and then selecting Cast.
After you have chosen the media you wish to stream and have pressed the Cast option, you will then be prompted to select the device you wish to cast to from a list of available devices on your wi-fi network.
Though this depends on the model of TV that you are using, the default device name of your product will typically appear as "globe" in the device menu. This can be amended through the settings menu of your TV by navigating to Settings > About > Device name.
If you are experiencing difficulty in streaming media to your TV using the built-in Chromecast, this can usually be attributed to an issue with the wi-fi network that it is connected to.
- Power off your TV using the remote or physical power button on the unit.
- Turn off your modem by using the power switch, unplugging the power adaptor or switching the mains outlet off at the wall.
- Wait for at least 10s before powering the modem back on to ensure it has had time to clear its cache.
- Turn your modem back on.
- Wait for the modem to re-obtain a connection to your internet service provider (this will usually take approximately 5 minutes).
- Power your TV back on, and try casting to it again.
If this does not assist you, we would recommend performing a firmware update on your TV. Please refer to the links below for the update file for your specific model:
Kogan SmarterTV XU9010 (Android TV, Smart TV)
Kogan SmarterTV ZU9010 (Android TV, Smart TV)
Other SmarterTV (Android TV, Smart TV)