Resetting your SmartWatch to its factory settings may resolve minor issues.
Please note that this process will delete all saved data on your device.
To perform a factory reset complete the following steps:
1 - From the Home screen, find and tap the General Settings symbol.
2 - Select the option 'Reset SmartWatch 2'.
3 - To confirm, tap the 'Tick' symbol.
If you continue to have any issues, please feel free to contact our Support Team for further assistance.