If you are experiencing any issues with your Robot Vacuum Cleaner, please see the following troubleshooting guide.
This guide may help you in finding a solution to your issue.
http://media.kogan.com/files/support_files/KAVACXXROBB_Troubleshooting_Guide.pdf
Please also see the user manual for any further tips.
A copy of your user manual can be found on the following link by searching your model number:
https://www.kogan.com/usermanuals/