If you are having issues with the Trakdot smartwatch application, you may have the incorrect version for your phone.
Different versions of Android require different versions of the application.
Please follow the instructions below to download the correct version:
1. Go to Settings -> Applications and find the currently installed version of Trakdot. Click it and hit 'Uninstall'.
2. Go to Settings -> About Phone and look at the 'Android Version' value.
3. Use one of the following links to download the correct install file on your phone:
Android 4.1
www.trakdots.com/smartwatch/android4.1
Android 4.2
www.trakdots.com/smartwatch/android4.2
Android 4.3
www.trakdots.com/smartwatch/android4.3
4. Install the application from the install file.
You should now be able to use the Trakdot watch successfully.