Please follow the instructions below to change your ActiveX Controls, which should resolve the issue you are experiencing:
1. From Internet Explorer, click on "Tools", then select "Internet Options".
2. Once you are in the "Internet Options" menu, click on the "Security" tab.
3. From the 'Security' tab, click on "Custom level...".
4. Scroll down until you see "ActiveX controls and plug-ins".
*For IE 9 users only: For the first option, "Allow ActiveX filtering", select "Disable".
*For all users: Scroll down further through "ActiveX controls and plug-ins", and change the following 3 values to "Prompt":
"Download signed ActiveX controls"
"Download unsigned ActiveX controls"
"Initialize and script ActiveX controls not marked as safe for scripting"
5. Select "OK" and exit the Security Settings menu.
Following this, your issue should be rectified.