This article provides simple step-by-step instructions showing how to upgrade your TV firmware.
Important: Please double-check that your TV product code is 'KALED55UHDUD'. Installing firmware on the wrong model TV will cause issues. |
Your product code is located on the back of your TV as pictured:
The product code must read 'KALED55UHDUD' exactly.
If you're unsure about your TV product code, please contact our Support Team below for assistance.
What you need: a USB memory stick and the firmware file
You will need a USB stick like this:
Please ensure that the memory stick is correctly formatted as 'FAT32' on Windows, or 'MS-DOS (FAT)' on Mac.
Next, you will need to download an upgrade file. Your 'KALED55UHDUD' has a firmware update available at the following link:
Please right-click on the file link and select 'Save link as...' or 'Save target as...'
How to install:
- Download Firmware and Unzip .bin file
- Copy the .bin file on an empty USB stick (16GB and smaller)
- Insert the USB stick into the USB port located on the side of the unit, then turn on the TV.
- Press 'Menu' on the remote and navigate to the 'Option' sub-menu.
- Highlight 'Software Update (USB)' and press 'OK'. Select 'Yes' when prompted.
- Once the firmware update is complete, the TV will turn off and then turn on again automatically.
- Remove the USB stick and follow the start-up wizard.
Following this, please perform a Factory Reset through the Menu:
- Press 'Menu' on the remote.
- Go to Options.
- Select Restore Factory Default
Please feel free to Contact Our Customer Care Team at any time during this process.