A TV's firmware tells the TV how to function.
Having the latest firmware installed ensures that your TV runs as it should. Even if you have the latest firmware, in many cases, reinstalling the firmware will rectify issues with your TV.
To perform a firmware update first, check that your TV's model matches "KALED46XX1WB" exactly. If it does not, search for your model in the Kogan.com Help Centre.
Your product code is located on the back of your TV as pictured:
Installing firmware on the wrong model TV will cause issues.
The product code must be identical to one of the product codes shown above.
If you're unsure about your TV product code, please Contact Our Customer Care Team.
You will need a USB stick.
Please ensure that the memory stick is correctly formatted as 'FAT32' on Windows 'MS-DOS (FAT)' on Mac.
Next, download the firmware file:
Please right-click on the file link and select 'Save link as...' or 'Save target as...'
To successfully update your TV's firmware, please follow these steps:
Download the file.
Copy the "SISEU23X8M.bin" file to a completely empty USB stick. Make sure the USB stick does not have any other files on it.
Turn your TV off using the remote, then switch the power off at the wall.
Plug the USB stick into the USB port of your TV.
Turn your TV on at the wall.
The standby light at the bottom of the unit will turn GREEN automatically, and begin flashing.
After a couple of minutes, the standby light will start flashing at a higher rate.
Please turn the unit off at the wall and remove the USB stick.
Now turn on the TV and follow the start-up wizard to tune the channels again.
If you have any questions or concerns about this process, please Contact Our Customer Care Team.