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Kogan Canister & Wet And Dry Vacuum FAQ and Troubleshooting

FAQ and Troubleshooting

This page provides some troubleshooting tips and answers to common questions about Kogan canister vacuums, and Kogan wet and dry vacuums.

If you are looking for troubleshooting and FAQ for other types of Kogan vacuum instead, please see:

Issue Related Help Centre
My vacuum will not turn on

My Vacuum Cleaner Doesn't Turn On or Has Lost Suction Power
My vacuum has lost suction power My Vacuum Cleaner Doesn't Turn On or Has Lost Suction Power
My vacuum arrived with a part missing What To Do If My Item Arrives With a Part Missing?
I need to purchase a replacement part for my vacuum
  • Some replacement parts are available for order through our website
  • For parts that are not available for order, contact our Customer Care Team to confirm availability
  • Make sure to only use parts recommended for use with your particular product. Using parts not designed for your product may cause damage to the unit
Where can I find my Kogan vacuum’s user manual?

How Do I Find the User Manual For My Item?

Where Can I Find My Product Code/Model Number?

 

If you are still experiencing issues with your unit after following the above suggestions, or if the problem is not addressed above, please contact our Customer Care Team. Do not attempt to disassemble or repair the unit yourself.

If you require further assistance with your product, please do not hesitate to contact us, we will be happy to help.

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