FAQ and Troubleshooting
This page provides some troubleshooting tips and answers to common questions about Kogan canister vacuums, and Kogan wet and dry vacuums.
If you are looking for troubleshooting and FAQ for other types of Kogan vacuum instead, please see:
|Issue||Related Help Centre|
|My vacuum will not turn on|
|My vacuum has lost suction power||My Vacuum Cleaner Doesn't Turn On or Has Lost Suction Power|
|My vacuum arrived with a part missing||What To Do If My Item Arrives With a Part Missing?|
|I need to purchase a replacement part for my vacuum||
|Where can I find my Kogan vacuum’s user manual?|
If you are still experiencing issues with your unit after following the above suggestions, or if the problem is not addressed above, please contact our Customer Care Team. Do not attempt to disassemble or repair the unit yourself.
If you require further assistance with your product, please do not hesitate to contact us, we will be happy to help.