When switched on, split system air conditioners will operate for around five minutes before the compressor engages, at which point the indoor unit will begin blowing cold air. This is a standard part of the product's operating procedure and is typical for air conditioners of this style.
If after this time the unit is still not blowing cool air, make sure the unit is set to 'Cool'. Typically, a snowflake symbol will appear next to 'Cool' on the remote, but check your products User Guide for the exact layout of your remote. If the ambient temperature is lower then the temperature set on the unit, the compressor will not engage and the unit will just circulate the air.
The opposite is true for the heating function (if applicable): make sure the unit is set to 'Heat', and a sun symbol will appear next to 'Heat' on the remote. Likewise, If the ambient temperature is hotter then the temperature set on the unit, the compressor will not engage.
After setting the cooling or heating mode, you can also clean the filters if the air conditioner is not achieving satisfactory airflow. The instructions for this will differ depending on the specific air conditioner you are dealing with, but some general instructions are included below:
- Remove the air filter by opening the panel with both hands and pulling the filter out downwards.
- Use a vacuum cleaner or water to rinse the filter. If it is very dirty, dissolve a mild detergent into warm water (below 45°C).
- Allow the filter to dry fully by air.
- Reinstall by following removal steps in reverse.
For specific steps for your exact model check your products User Guide.
If you have completed the steps outlined in this guide, and your air conditioner is still not cooling, or you have any other questions, please contact our Customer Care Team.