The following Kogan TV models have a "Visually Impaired Mode", that will deactivate sound on some channels:
- KALED50ZU9010SKA
- KALED58ZU9010SKA
When this turned on on the TV, there may be issues getting sound to play while using ABC.
If ABC isn't producing sound on your TV, please ensure that this "Visually Impaired Mode" is turned off.
To disable it, please follow the below steps:
- Select "Live TV"
- Menu
- Audio
- Audio Type
- Set the audio type to "Normal"
If you have any other questions or concerns about your TV, please contact our Customer Care Team.