Kogan

Kogan Help Centre

FAQ » Australia

Articles in Australia


We only sell brand new products. There is no refurbished stock sold on kogan.com
All 3G devices sold by Kogan are unlocked and can be used on any Australian mobile network. You can check the specifications page for each product to ensure that it will support your mobile network of choice. After that, it's as simple as putting your exi...
As an online business, we work hard to keep our prices low by cutting out the high costs associated with maintaining a retail store and facilities. In order to provide our customers with the very best prices in Australia, all Kogan products are avai...
The prices that we have listed on our website are the lowest possible. We encourage our customers to shop around because ultimately we believe we offer the best prices available in the market for all products that we sell. Shop around and you will not fin...
As an online business, we work hard to keep our prices low by cutting out the high costs associated with maintaining a retail store. All products are listed with highest quality images as well as full dimensions and technical specifications. You can also ...
Your delivery charges can easily be calculated through our website. Simply click the "Buy" button on the product you would like to purchase, then enter your postcode in the checkout page. If you have any further questions, please don't hesitate to contac...
Kogan sales have no fixed end date. However, prices do fluctuate from time to time. Our Frugal Friday special is only available for purchase until midnight on the Friday on which it is offered.
We are always expanding our product range. If you can't find the product you are looking for, it is very likely we will have it soon! To be kept informed of new product releases and be the first to hear about special offers, you can subscribe to our newsl...
All Kogan products are covered by a comprehensive warranty and after sales support service. To view our warranty terms and conditions please use the following link: http://www.kogan.com/au/warranty-terms-and-conditions/ [1] If you have any further questi...
Pre-sale means that the product is currently not in stock and will be dispatched on the date specified. To avoid disappointment we recommend ordering early as demand for our pre-sale items often exceeds supply, and offers may be ended without notice. To s...
Kogan works hard to bring you products from all over the world at the best possible prices. Our products are international models, and you can rest assured that all products come with Australian adaptors, work perfectly in Australia, and the models are eq...
Detailed information is provided for each item under the Specifications tab on each product page. If you have any further questions about a product, you can email us at sales@kogan.com.au and our Sales team will be happy to answer your queries.
Our head office is located in Melbourne. Kogan is 100% Australian owned.